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Hospitality and friendliness of staff.
Location of hotel ideal. Reception staff very very helpful and friendlty. Great choice in food options. Pool & surrounding areas incl. gardens excellent. Much appreciated airport pick-up/drop off. Bar area badly serviced during day time from a staff and food point of view. Felt that this hotel is predominently for the German market, we as a family felt very lost for English speaking company.
Bahia de Alcudia is a very nice family hotel, with lots of facilities for the family. The hotel and the rooms are very clean. A very nice hotel, and good value for the money. The food was ok, but had the mass production feel to it.
the air conditioning room was not working for all stay. I asked for the first two nights to solve the problem without success. There was not soap in the room.
The people at the reception were very friendly and helpful. The room/bathroom was nice and clean.
the staff were friendly and hotel close to old town and new with plenty of shops and bars etc,rooms were fine for sleeping in nice bathrooms hotel not international did not cater for us british tv all in spanish or german food is for every other nationality apart from british,enterainment was all in german or spanish and not enough seating at the pool or for the enterainment in the evening.we payed for half board but ate out most the time costing more money again was not happy.
The hotel staff were very friendly. The hotel is sorrounded by a beautiful garden with calming features.
Have been to this hotel several times always a good holiday here.
the staff were very good. the fact that every tv channel was german! not a single spanish or english one!
We enjoyed our stay very much, and generally we were pleased with the hotel and its staff and facilities. There is a r-u-l-e set by the hotel that says that blankets must NOT be put on chairs before they are to be used (in order to prevent "pre-booking"). However, this rule was not followed by the hotel guests, and the hotel did nothing to prevent this, and thus obsoleting their own rule. Quite meaningless....
I liked the facilities. The rooms were clean and the area well kept. Poor information about the sourrounding area; the staff knew a lot about the hotel but when it came to questions about restaurants and excursions, they lacked information and didn't bother to help. The pool area was very noisy - too much music at all times during the day from the entertainment area - not necessary.
Very close to the beach and to the facilities at Alcudia Port.
Very impressed by the helpfulness and efficiency of the lady on the front desk. Some extra lighting in the main room would have been helpful - over the table.
Good value for money. Efficient staff. Good breakfast. Excellent location. Uncomfortable beds
Going out the room was pretty dirty,lots of mosquito's
handy for everything, could usually find a parking place, apartment really good with comfortable beds lack of utensils in kitchen - not even a sharp knife or a kettle, sauna was rarely switched on, website promised a hairdryer in every room but there wasnt one
The helpfulness of the reception staff and the size of the apartment. The 'gym' was extremely disappointing. I think that calling it a gym is false advertising as the selection of equipment was minimal.
Good, adequate apartement for our needs. No
Quiet surroundings , esy shopping, good restauants charges for wireless internetr
I liked the quietness of the hotel and the staff were ok. Room could have been cleaner and there was no toilet paper in our room and also a dirty ashstray was in our room when we arrived.
The hotel was situated in the centre of Alcudia, the pool and gardens and apartments were clean, and was good value for money, the staff were very helpful
Nice and spacious room, very close to the beach. The indications to arrive to the hotel (taken from the link put in the website of booking) pointed to a wrong street
Staff accepted my refusal of a studio room politely & updgraded to apartment. The studio rooms do not have beds. 2 single sofas!
We've visited Mallorca in the end of June 2010. Location of the hotel is excellent, 100 meters from the Port d'Alcudia beach, shopping and entertainment just 50 meters away. Very friendly staff, especially on reception. Cozy and stylish room with large balcony. None, except that deposit box was for extra charge (usually included in the room price in 4* hotels).
The relaxed and undisturbed atmosphere while at the same time being in the heart of the port area, adjacent to Marina, Shops, and great choice of Restaurants. The staff were excellent and most helpful, and the facilities were adequate for our needs. Also close to Old Town. No. Would perhaps, like some 'in-house' light musical entertainment on an odd evening, like piano and vocalist, but appreciate the need to get the right balance so as not to spoil the quite and relaxing atmosphere. note:, My guest review below would reflect an overall closer to a 9
The staff on reception were efficient when I telephoned to ask for directions to the hotel. The room was dirty, in particular the bathroom. The flow of water coming out of the taps in the basin was ridiculously inadequate. The furnishings were generally shabby.
Friendly reception staff and cleaners. Relaxing pool area. Clean and homely. The option of smoking. Upgraded to apartment at no extra cost (end of season) Gym and sauna not open in the morning :(
Corridors very tired, studio apartment not very well equipped, towels worn and threadbare would not rate as a 4star
Lounging by the pool, enjoying the jacuzzi and the 100 yard walk to the beech and shops! nope
The location was perfect for our requirements, faciliiies were good and the staff very friendly and helpful. Limited choice for Breakfast buffet/
the relaxed atmosphere of the hotel and the nice gesture of a bottle of bubbles on my birthhday. finding the patio doors unlocked ( twice ) after cleaning , not very safe especially the terrace being on the ground floor!
Everything could not falt this hotel at all Nothing
On our arrival at the hotel Alcudiamar, we were greeted by extremely friendly and efficient reception staff. Our room was clean and comfortable and we enjoyed a very pleasant stay. We would not hesitate recommending this hotel to any of our friends and we will certainly return to this hotel in the future.
The reception staff were very helpful and had great english.The outdoor pool was fab and the indoor one was very handy on a rainy day! no
Efficiently run, including the buffet dining, reflecting the largely German client base. Location is good, nice views out over the water. Beds are twin beds rather than doubles. Parking is payable seperately at €7/day to the marina management.
The staff were very friendly especially on reception. It was a great place to relax in a fantastic location, the suite we stayed in was especially nice.
Clean comfortable hotel, in a good posistion in the harbour, lovely pool and garden area for sun bathing.
The position of the hotel was excellent - well away from the hustle and bustle of the town. There are many restaurants within very easy walking distance. The bathroom in room 8 needs some renovation. There was a problem with the bath water which took about 20 minutes to drain away, therefore necessitating a wait before the next person could use the bath or shower. walls are very thin so could hear everybody and everything
Standard of food Menu, for both breakfast & Dinner, can be described as First Class and contributed in great part to a most pleasant stay. Room Television Stations available should be more represenative of the Hotels International clientel, I.E. English Speaking programmes unavailable - News Only !
the really friendly and experienced staff,and the relaxing feeling around the Hotel for the guests., and the vast selection of food on offer for both breakfast, and Dinner. The attention to detailed cleaning by the Hotel Staff was impressive. Well, there has to be something wrong doesn't there, But in this case, only the coffee served in the Bar during the day could be improved, by making it stronger, the Italian way. Thats all folks
excellent staff, very good service
We liked the food,the garden and the nice rooms with balcony
Great location, quiet because it was an adult only hotel. The grounds were beautiful and view was excellent. We upgraded to a royal suite which included a roof top hot tub, chair, sofa and bed. The staff were very helpful and friendly. Fellow guests were mostly British with some Germans. All staff spoke English, and most German also.
Staff extremely friendly and helpful, excellent location right on the beach, no children so made a very relaxing atmosphere.
It was quiet and relaxing.Staff very helpful.Situation , amenities and cleaniness excellent No
Quality of the room and food
spacious, good facilities, excellent food choice n/a
First class accommodation with high quality of meals Great seafront location but the general area was less appealing
Food excellent, good choice. Rooms clean and tidy and helpful staff. The only downside was the small lifts.
Food was good, great selection. Close to beach Small Pool, shower in room was tiny
Excellent location, near the beach
The hotel is not bad but the food is horrible and with half-board you are not allowed to drink even the glass of water during your meal!!! as well as you are not aloowed to bring your drinks. So tell me who is eating his meal without drinking anything at all?
Clean & friendly staff..... Out of date hotel, due to size of rooms, comfort level, none. No where to sit down, had to ask to change to a larger room, because the room was to small & TV was old (14") with not enough English channel`s.......Food was ok, but could approach with a more modern approach by cooking fresh eggs and omelettes in front of clients, etc.
location & hotells staff. lokacja i obsuga hotelowa. -
The presentation, choice and standard of the food was excellent.The staff were very friendly and helpful.The entertainment was good, family entertainment The size of the lifts are not appropriate
the food was lovely noisy guests no security that we saw
Excellent entertainment for children