Prós: the food was so good and the staff was so friendly
Prós: The property is beautiful with lots of amenities!
Contras: They only serve a very overpriced buffet breakfast, and no room service until 10h30. It would have been nice to have some smaller a la Carter options for breakfast.
Prós: Its a very fresh and clean environment. I liked the place. Its outside the city but close enough should one need the conveniences of the city. Restaurant staff were great both for Dinner and Breakfast...
Contras: The reception staff at check in where very cold. I did not feel the welcome. I travel a lot in my job too and the reception ambiance was cold despite the place being very clean and presentable.
Prós: Everything stuff was exceptionally lovely.
Contras: The hot tub was cold at all times it really need to be attended to.kids and adults should not share pools.
Prós: The whole experience was delightful. The staff was very friendly and the hotel is in good condition. It was a great 2 days - thanks you !
Prós: The receipionist Virginia was the Kindest and made us feel more welcomed
Contras: The fact that I came all the way from Moletjie for Horse ridding Then at the last mins the guy responsible for that was on leave
Prós: It's out in the bush very peaceful
Contras: All was perfect
Prós: I liked the activities and the cleanliness of the place. The food was also great
Contras: Nothing. I enjoyed the stay and attractions.
Prós: Everything about the place was perfect .
Prós: Very clean rooms.
Contras: Maby a mini fridge would have helped inside the room.
Prós: QUartos grandes e confortáveis. Funcionários simpaticos
Contras: O quarto estava tao distante do restaurante e da recepçao que algumas vezes preferimos não ir jantar
Prós: Such beautiful accommodation. The rooms far exceeded my expectations. Very spacious and a lovely big bath! Fast WiFi and nice food at the restaurant.
Contras: Restaurant menu is a bit limited.
Prós: Beautifully decorated rooms and comfortable bed.
Contras: At the cost of the booking one can at least to get a rusk with their coffee or for breakfast to be included. The feel of the place is very impersonal. The room is was in was near the entrance and ...
Prós: The staff were very polite, helpful and knowledgeable. The decor was stunning.
Prós: Room Capricorn was excellent and comfy The bed was too comfy I did not want to wake up but I had to. Cleanliness I liked it especially the bathroom My respect n envy to Phillip (receptionist) n ...
Contras: Everything was excellent
Prós: The room was good .
Contras: The staff does not replenish what was used. The breakfast on our last day was not good
Prós: Location. It was close to everything I needed
Prós: The peace & quiet night & laid back morning
Contras: Could do with better tvs , newer models
Prós: The staff made me feel very wecome!
Contras: All was good and comfortable
Prós: Pietersburg Lodge is very clean and overall it is a very comfortable place to stay...
Contras: The rooms are furnished with an extremely old TV and Fridge. I requested some fresh vegetables for breakfast and was surprised that this was not available. The breakfast was not intended for the ...
Prós: The bed was super comfy and having an aircon was terrific
Contras: Incorrectly charged for the 2nd nights accommodation
Prós: The convenience of booking online and that our special request was met with no hussle. The building structure and the well kept lawn. The welcoming staff and their willingness to assist.
Contras: The linen colour, it would be better if it were white because one could not tell whether it was clean or not.
Prós: Good breakfast
Contras: No microwave in kitchen
Prós: Place was clean and location not bad front staff friendly and help full .
Contras: The motorbike rally were in polokwane , lots of people booked in , was very noisy with the bikes, A person in one of the rooms even parked his motor bike INSIDE the room, that was the limit of all ...
Prós: Very good area comfortable and spacious rooms and beds.Breakfast more better than most lodges and well priced.
Contras: Brown linen.White linen is used all over to ensure that no dirt is hiding on the linen.Times are tough this is health Hazard.It is written luxury,it is far from luxury.
Contras: Very Noisy close to N1 , Afternoon staff not very helpful. R175-00 for breakfast ................that is daylight robbery!!
Prós: The bed and the pillows were very comfortable.
Contras: I wanted a room that had only one double bad, i was told all rooms have two double beds and that there were only two rooms in the whole hotel that was like that. from the booking website, it said i ...
Contras: The place needs a bit of repair especially in the bathrooms.
Prós: Staff was very friendly from the security officer at the gate and service we got at reception from Lynnette it was excellent
Prós: Customer service was excellent
Contras: No HDMI ports were available on the tv to plug my console, was very disappointed
Prós: Just stayed overnight on route to Tzaneen .. was just perfect for a stopover
Contras: The room was at the back row , and on first floor , felt insecure getting upstairs , no help to carry baggage upstairs . I'm a woman and felt unsafe
Contras: The root to the Hotel
Prós: Cleanliness of the room
Contras: Lack of refrigerator in theroom
Prós: The staff is generally friendly, and the location is very convenient
Contras: The white waiter and the white waitress were the least friendliest people for our stay especially at dinner. There was a leak in our shower glass so the floor was really wet after showering.
Prós: I did complain in writing and to be fair they have offered me a free night in the upgraded refurb rooms, so I can only say thank you and I will re visit on my next trip. Despite the problems, I cannot...
Contras: Room was cold aircon was not very good, Was only offered buffet for dinner which was cold veg and only chicken thighs or steak, both over cooked. Breakfast was cold other than the fresh cooked egg
Prós: Very helpful staff personalised service Generous hotel room space Competitive rates Small hotel atmosphere
Contras: old fashioned door locks
Prós: The room was excellent with electric blanket and comfortable
Contras: I liked everything
Prós: Overall experience really good
Prós: Spacious rooms
Contras: Could be a bit cleaner, Staff not friendly. For the price, I would rather stay somewhere else.
Prós: Executive room is a nice large room with comfortable bed.
Contras: overall maintenance of building needs attention. For a 4-star establishment one would expect towels and bath mats that is not torn. Patio furniture not cleaned prior to arrival.
Prós: Modern finishing
Contras: Had to wash with cold water
Prós: Nice big room with bath and shower.The bed was very comfy and the aircon worked.It was awesome
Contras: The breakfast was good except for the poach eggs that were done well in advance.
Contras: The paint was coming off the ceiling in the bathroom, the fan in the toilet was dirty (tile grout dust). The shower door was getting stuck. There was absolutely no attention to detail, for a 4 star ...
Prós: Ruby stone is closer to all the beautiful malls.
Contras: The hotel does not have a swimming pool and a massage facility. I had placed a request for a massage for two but nothing was arranged.
Prós: Friendly staff Fine room Good breakfast
Contras: very limited menu option in restaurant, both food and drinks. It almost looked as if restaurant was not open for guests yet