Spa services were great and relaxing, i reccomend it to anyone to goes to Amari, maybe a bit over priced but worth trying. Breakfast location was great and enjoyable. I arrived at the hotel for check in around 11pm and there was too much rain, my suprior room was very humid and the aircon was very noisy and loud, the first night wasnt good! But on the 2nd day they offered me a free upgrade to a deluxe room and it felt like another hotel, very nice and clean. Hotel is a bit far from everything and only way of transportation is by hotel cars which are expensive.
Cleanliness, friendly staff,location,nothing was too much effort for any member of staff.stunning holiday. Lots of steps, but it kept us in shape.
Hotel has jetty which allows us snorkling and fishing without extra tour location, little far to walk to town
It was nice staying at this hotel. The only thing is that the rooms are quite far from the reception. Walking up and down the steps to go the rooms.
swimming pool，long jetty，forrest no
service so poor, not 5 star level, only breakfast good.
The best thing about this hotel is its location. The room was sea facing, it had great view. Apart from this, this was a luxury hotel. The breakfast restaurant is very well placed and good selection of breakfast. The room could have been bigger, but it had a nice balcony overlooking the sea. Overall, nothing much to complain. I agree with some of our previous guests, that, there are lots of stept. But then, when you build a hotel on a hillock, you bound to have steps. Parking is free and the security guard was very helpful Nothing really! May be the price was little higher and could have been better.
location and facilities
location (Private beach) close to the action of patong, the facilities & the staff manner too many stairs
very friendly staff, private beach, excellent spa!!
The location. It was quiet, good service/facilities and kindly hotel staff. The staff have to give better service at the breakfast. We stay at the hotell 3 day's. Nobody give us coffee or thea...we have to ask for it every day. We didn't like that!
The swimming pool was grand! The bar by the pool has happy hour and the staff there was the friendliest The room smell ....
Simply the best hotel resort at Phuket... Nothing, everything was great !!!! Our best choice ever !!!!
Staff were friendly in all areas. Pool water had an unpleasant smell. Rooms clean. Hard to walk to the room and down to the beach particularly during such hot weather. The arranged limo was not at the airport when we arrived and we had to find alocal cab.
Nice place. This is not a child friendly hotel.
Relaxing.Hilly nature is good for the health conscious and the physically fit,but not for any one else.The staff are excellent,and the laundry clean and fresh.Internet in the room is a definite plus. The facilities need to be properly maintained such as rotting wooden stairs and railings.Regular hotel shuttles to Patong should be provided as it costs little.Conveying guests only to the hotel entrance leaves hotel guests vulnerable to being cheated by the unfair tuk tuk operators.Transport provided by the hotel should be comparable in prices to those fair operators outside.Eg I was quoted 900 Bht to the airport at the hotel,but only 370Bht outside in a comfortable minibus which came on time to take us to the airport. Food and beverage prices are unnecessarily expensive.
The hotel had several activities available for the guests. Nice restaurant. Nice pools. Nice bars. Nice beach view from the pavillion area. The rooms were a bit cumbersome to get to. There's no elevator at the hotel. The rooms are spread out around the property.
the staff are very friendly and provide a relaxed atmosphere. the views are great being on a hill. older people can use the shuttle service to and from the main road but there are still some stairs to the top rooms. hotel is away from the nightlife but that is only a "tuktuk" ride away.
The only nice thing about the hotel was the swimming pool. First of all the staff. It was not helpful at all and whenever I asked about activities I could try at Phuket, either they did not know or they have told us three times the price other tour operators have told us. When I have asked for taxi to the town, in the beginning they have told me double price and when I have told them it was too expensive they have changed the price. The quality of the breakfast is very low. Moreover, I have seen small cockroach walking on the food. My room was smelling mould and in general I found the hotel dirty.
everything about it, the food, the swimming pools,location. no
nice hotel close to a nicemall. perfect for sight seing tourist
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
Everything was nice.
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
Room cleaned whenever requested, courtest bus to bring you into town quiet location and lovely staff
Friendliness of the staffs and their willingness to help when any problems arise. At certain time there is no water supply
Hotel staff was always available and polite. Room was very clean and comfortable.Hotel shuttle to the beach every hour is very usefull since the hotel is not situated on the beach. Location of the hotel is a bit far from the beach (10-15 minutes by foot).
Resort Staff were friendly and helpful The Bungalows were located at the bottom of the Terraces, which meant a rather steep walk with many steps to reception area. Many mosquitos throughout resort; Always using insect repellent.
Shower curtain was old and dirty (mould) and water from the shower/taps looked dirty. Lots of mosquitos.
Very quiet , peaceful and the staff was really great
the stay was ok until the staff made a mistake and call me at my work saying that we did not pay for one night for one room, which was ridiculous, we were planning to come back but after this surely we change our mind.
The service is amazing the staff are wonderful! Some lights didn't work, hot water was hard to get at times, the room has ill safety features, the lion was only changed every 5 days. but for a 12$ a night hotel what can you expect. great value!
Friendliness of staff and Club Bamboo itself.
We only stayed one night as we vacated the room given the distance from the main attractions and the beach, the mosquitoes and the construction next door
Starting at the front-desk, the staff are uniformly charming. I say this advisedly, as of course Thailand is well-known (and correctly) as the "land of smiles"; however they really are exceptional, even for Thai!. In conversations with staff I was given to understand that the reason for this is that the hotel's founder (now prematurely deceased, unfortunately) insisted that the attitude of the staff to the customers was crucial. He succeeded! The location is a little remote and the transport service can be unpredictable. It needs to be absolutely reliable.
Da localização. Fica muito perto da praia e do centro de Patong. As imagens do quarto superior não correspondem à realidade. O hotel é composto por 3 edifícios: 1 central e 2 laterais. Os laterais (onde estão situados os quartos superiores) estão em muito mau estado. Cheiram a mofo e não apresentam condições.
Room service was great. Woke up too much during the night due ot other noises - Walls were too thin and people too loud (which is expected) but could literally hear everything.
Very dedicated staff: warm, friendly, focused on guest - always doing their best for you/your stay. Good location and rooms but need to take 6th floor poolside; pool area very good. Food and service good. Adequate room TV (if that's what you need) and internet. Good location within Patong - everything in walking distance.
the service,pool and very friendly guests no very good all round
The staff is excellent. I have left 3 shirts behind and the assistant manager, Chokdee Suetrong has gone all the way to mail back the item to my Singapore address. What an excellent service. Tks
The staff were extremelly attentative - from the minute we arrived until we left. Their english was great for our thai was very poor! they were friendly and the fantastic looking pool that is the first thing you see when you arrive is a great welcoming factor. We were given a room incorrectly - when we opened the door there were towels everywhere and it was dirty so it was either someone elses room or it hadnt been made up yet. This was quickly rectified but not a great first impression!
Nice staf and clean rooms. Location also is very nice. I could recommend it to everyone Only the LCD tv could be a little bit bigger.
The room was soo perfect, and well decorated for our honeymoon. The Brekfast was very good also. every thing was great No
The aircon could not be adjusted and the room was too hot. Although we complained 3 times the best that the hotel could do was provide an extra key card so that the aircon could be left on constantly.
The bar was very nice Room service was a bit hopeless. They forgot to give us toilet paper and even didn't xhange the sheets when we requested them to do so
Nice swimming pool and quite big buffet breakfast. Spacious rooms Hotel staff is having a hard time understanding english.
location was the best,room was amazing once upgraded not enough sunbeds and pool in shade alot
Staff ,location and ammenties excellent and even though it was central which we did have a concern with noise at night before we left to find there was no noise issue at all. Nothing we would stay there again when we return to Phuket
Good location for shopping and beach. Very friendly dining room and cleaning staff. Very quiet rooms. Breakfasts boring and tasteless, not real fruit juices. Broken or non existant sun loungers around the pool. Poor pool area. No atmosphere in the hotel.
The location is very good!! Also the facilities! I like the swimming pool.
Room was nice with large veranda and large bathroom! Hotel is placed very convenient area. The staffs did not tell us any important information. Almost staffs didn't say to us friendly greetings in the morning, in the afternoon and in the night during our staying even there were no other customers, if we didn't contact with them. I hope it will be done enough educations about hospitality comparing with any other hotels in Patong beach, which we visited for lunch or dinner.
this hotel is value for money..love the cleanliness of the room..will recommend this hotel to others... customer service sucks!!
The location and the room style. The internet use policies.
My partner and I really enjoyed everything about Patong beach hotel. The buffet breakfast was awesome and the hotel staff there are very helpful and friendly. The only thing I did not like was that they were doing renevations to the part of the hotel which had the gym in it. Therefore when we stayed we had no gym which was a real let down as I need to maintian a high level of fitness for the life I lead away from holidays. I understand that we went in low season and that was the best time for renovations but it would have been alot easier if we were told it wasnt operational before booking.
Calm and pleasant. Power failure.
The views and closeness to the beach. Too noisy. Fireworks all night and very close to loud nightclub.
A simpatia como sempre do povo Tailandês. É com muito agrado que retornei à Tailândia após 10 anos.
Gostei muito dos quartos e suas comodidades. Este hotel está muito bem localizado, perto de tudo. Hotel muito impessoal, com muita gente, muitas famílias e crianças. Não é o sítio ideal para uma lua-de-mel. Atenção: O acesso à melhor piscina do hotel está vedado a alguns quartos, cuidado com este aspecto que não é referido durante a reserva! A internet é paga e é muito cara!
o atentimento, alimpeza e o Spa tudo muito bom
Excellent garden inconvenience from hotel to shopping mall
the upgrade from standard room to superior was fantastic as the new room was quiet and had good views front and back,breakfast was excellent,we were very happy and would recommend to anybody.
room clearn and tidy everyday
The staff was excellent. All the 3 times i've been there, the staff was friendly. Cheers to jirapon. nil.
It was in a great location - close to everything but far enough away to not hear too much of the night life happening along the beach. The staff weren't very friendly and didnt speak very good English.
good location, friendly staff, nice nature in hotel teritory problems with toilett
staff very friendly...good food...clean & 5star...close to beach & shopping but far enough away from noice nothing would stay again
the staff were very friendly and meals were ok Changing rooms ..room not ready, Jacuzzi not working .friends also had to change rooms and use fold up beds
we found the hotel to be very clean staff well presented and proffesional we would reconmend this hotel to anyone, location was great.well worth the money a must for those who want to relax and be so close to the heart of town
I would not recommened this hotel to anybody. The service was horrible and when we addressed our problems to the manager he was unapologetic and did not seem to to care. The service in the bar was ridiculous, had to wait for than 30 minutes for a drink. The rooms were not in that great a shape although we were told some were under renovation.
From the time we arrived at the desk, we were treated like royalty by the staff. The welcome lai and drink set the mood for an experience not to be forgotten. The staff arranged transport and bookings for outings,breakfast was superb, room service was good and the pool is always being cleaned. Taxi's or 'limousines' are available quickly to ferry you to the major attractions on offer. A good idea is to book a limousine for the day (cost about $*) and the driver will take you any where you want. The 'Fanta Sea' show should not be missed. A great experience.
Staff were friendly. Bed was comfortable. There is NO Airport shuttle. We filtered hotel search results based on airport shuttles since we were arriving after midnight; no such amenity is offered and it was about $30 for a taxi. We could have paid less and been closer to Patong which is where we spent most of our time, taxi-ing back and forth. The home image of the pool next to the beach is also misleading. This hotel is about a 10 minute walk from the beach. Other comparably priced hotels on Phuket island have their own beaches, so be careful when you book. This hotel is not centrally located for nightlife or shopping or restaurants. It's about an $8-10 taxi to Patong. Had the listing not been so misleading we would have stayed elsewhere. Otherwise it was clean and comfortable, just know that there is some dishonesty in the posting and ask questions before you book. We felt duped.
Loved the staff, bathroom/shower, good proximity to the beach and comfy room. It's tucked away a bit, behind some other hotels so it's a little harder to find.
Very clean, good location in the more family-friendly beach of Phuket (Karon), few minutes walk from the beach and the Main Street. Three nice pools, good breakfast and view of the ocean. Smoke free (I'm a smoker). The hotel is built on a hill so the way to the room was a bit confusing, but the view was worth climbing the stairs
The staff were friendly and professional.
It was located on a quieter part of the street but was within walking distance to everything you needed: beach, restaurant, shopping, etc. the pools were relaxing, The view was amazing, and the free breakfast was a great buffet with plenty of choices for all types of people. The taxi back to the airport was expensive, but on your own it was even more so at least they had the deal for you. There could have been more chairs by the pools because it was hit or miss if you were going to get a chair to lay or sit in.
The hotel and staff were great! very clean and unkept resort. They provided 2 free bottles of water daily. Great views and location for proximity to shops and ocean. Taxi service to and from airport. If we were staying in karon beach again we would definitely stay here again. down side is the amount of stairs however there are elevators for use to upper rooms. Make sure you include breakfast in you initial booking or they charge 321B a person each morning and they won't let you upgrade either once you check in.
too noisy noisy noisy!!!!!
My stay was overall a good experience, there are somethings that hotel can improve, especially on the service charges (exhorbitant at the moment, like Room Service charges, Wifi pricing). The hotel facilities close a little early given that it's a vacation place where people would be awake late unlike a business place. 1. Room Service Charges (Food delivered to your room) 2. Cost of Wifi 150 Thai Bahts for 1 hour). 3 Lack of tour informations except brouchures
Balcony overlooking Ocean view
It was quiet and located very near to the Karon Beach The Staff were not very friendly.
We spent a great days in this hotel. It is may be the best in Patong Beach, since it has a great location, near walking of Bangla Road (the street of bar and discos) and close to restaurants, shops, etc., but just at the end of the maritime street, so you can relax without nosies. The hotel is very nice and clean, every day you can see many people cleaning everything, and the breakfast is so good. But for us, the best was the nice people that work in it, specially Mr. Prasarn, the Food&Beverage Manager, who always tries to help you and feel comfortable. It was our Honey Moon and he prepared a fantastic menu for us in a romantic night. Thank you very much also to Max, one of Mr. Prasarn's team members, for his exceptional service and work during our stay.
I liked position, opposite beach, outskirts of town.Great buffet breakfast & evening buffet.Good value for money,clean & good facilities.
Accessibility to Patong area requested for a seaview room, but ended up in a room with a view of the boathouse and contaminated water. I had made specific requests again to the hotel staff and only was shifted to another room on the last day of my stay. Wasted my time in this hotel.
The hotel and room were elegantly designed and better than I expected for the price. I had a nice sea view room and it was just a two minute walk from the street to my room, unlike the lengthy walks in larger hotels. Wifi cost US$10 a day extra but worked seamlessly. Breakfast buffet was excellent and also better than expected for a 3-4 star hotel. On checking in the receptionist demanded that I pay for my entire stay upfront before I could even see the room. I still refused but compromised by paying the first night upfront. The next day I found that the receptionist had charmingly cancelled the rest of my reservation but fortunately the hotel was not full and I was able to reinstate it. The hotel charges 2,000 baht for visitors, even to come up to the room for a few minutes, almost the full room rate. The fridge in my room was only tepid, so I wasn't tempted to buy anything from it - bad luck for the hotel if they were too lazy to fix it.
it's close to the beach/breakfast was good,nice rooms , nice swiming pool very large, i realy liked to stay their.
the pool view looked cool and its near by the beach and other attractions which was good for walking there was a weird smell in the hotel i duno what was it for maybe for the bugs or masquetos
the breakfast was more than the 5 star hotels. the ceiling always with covered by water and the smell in the room was not good
Excellent value for money, services, food, staff and location
Stayed in a deluxe room with pool access, just a step outside and we were at the pool, so relaxing. Great breakfast buffet. Staff were very firiendly, couldn't do enough for you. Had wonderful time at Seaview. Nothing we didn't like
Location. As have organized a breakfast (under my request) in birthday of my wife. Room is moist with old furniture, moist bed. A long time it is being needed of repair. It was Deluxe room.