This hotel was so luxurious. Although it was luxurious, it was not best.
Everything outside of the hotel. Not much.
Position of the hotel and pick up service rom the airport was impeccible. Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.
The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good. The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.
Cortesia dos empregados, variedade de pratos nas refeições, localização.
Localização central, perto do metrô e do mercado noturno de comidas ( um ponto turístico interessante ).Quartos amplos e bom serviço. Funcionários atenciosos
conforto no apto não
Amplo lobby, bem dimensionado e áreas boas (bar, restaurante etc). Bom fluxo de hospedes. Quartos bons. Não
O Hotel tem tudo de bom , excelente piscina , otimo spa , restaurantes de primeira , otima localizaçao da pra fazer tudo a pé pertinho do food market , Cidade Proibida , Malls e etc... sem falar num quarto que na minha opiniao é melhor que o quarto do Conrad em Hong Kong ., Da ate para fazer cooper no quarto , tv no banheiro e etc.. Nao
Quase excepcional Nao
Hotel de grande qualidade com uma excelente localização.
Gostei dos quartos e servicos, sao muito bons!
A localização é excelente. Os quartos são modernos e amplos. O serviço de concierge deveria ser mais profissional.
A localização do Hotel (1)Para trocar o colchão (extremamente duro) tive que mudar para uma quarto mais caro.(2) Iluminação deficiente no quarto. (3) Embora outono os quartos expostos ao sol ficavam quentes; não havia janelas e nem ar condicionado, pois não estávamos na estação !
Impressive swimming pool and gym facilities
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
The attention to detils, service and location
Excellent. One pf the best hotels i have ever been in my life !
A fine example of an international luxury hotel. Everything is at your fingertips.
the room and the spa
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
Good service , super location , unforgettable spa ! Super Hotel!!!!!
The room was not clean enough.
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
Eu Celina David adorei estar neste hotel, preço bom, boa localização quarto grande e frigobar com direito a fazer café no quarto, otímo.Quero voltar.
A equipe de A&B sempre profissional e os concierges extremamente solícitos às menores necessidades encantam qualquer hóspede, independentemente da boa categoria fisica do hotel.
Free wireless throughout the hotel. Free bottles of water.
They had a gentleman, who has worked at the hotel for 37 years, serve as Ambassador to English-speaking guests. He greets arrivals, offers them tea and acts as intermediary with Chinese concierges. Very welcoming. The lobby is gorgeous, location excellent, breakfast buffet amazing. We found the beds hard, though the pillows were comfortable and the room in the originial building was lovely. Concierge command of English could have been better.
The ambassor was very helpful in sorting out places to go and problems with myroom They allocated me the wrong room which was worth less than I had paid - no explanation was ever offered as to why
Very comfortable hotel, excellent staff. We enjoyed the great quality of the rooms and the cocktail bar The sushi restaurant
awesome location, great ambience, great service
The location of the hotel close to the forbidden city and Tianmen Square as well as to exquisite shopping malls makes is an excellent choice for tourists, but the equipment of the business rooms and the attentive staff also makes a stay as a business traveller comfortable I brought my own laptop and benefitted from the wireless acess in the hotel rooms which was free. But the prices of the services offered by the business center and in the executive lounge (prices for copying, use of internet) are totally out of proportion.
Location, staff and facilities were super.
Felt that we were treated like we were the only people staying in the hotel. Position is excellent to get around Beijing The Concierge were not able to solve simple questions easily, not what I would expect from this type of service or this type of hotel
Central location, right at luxury fashion street of Beijing. European design of facility. Lucurious service and setup.Very good.
Location and ease of getting around main tourist spots, good service and attentive staff.
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
extreamly personalized, family like, sympatetic, a lesson in habitat, in the midle of a real life neighborhood with shops, daily life; very secure, free byciles;2 freindly dogs, excellent breakfast with comuter and printing facilities, local cloth amnufacture, metro and buses closeby, forbidden city in walking distance, close to the airport express train (2,5 EURO) station (with taxi to the train station in 10 minutes for 1 euro!) well, the package to visite the great wall, though not epensive (25-35 euro) includes a lot of comulsory shop factories......the question below cannot be answered, because of your site, no client commentaries appear, which is a petty!!!!
Staff is very friendly and helpful and they try to make the most of your stay. The hotel is very nicely decorated and rooms are very comfortable. Overall a perfect experience! I would definitely recommend this hotel!! Breakfast is good, could be much better for a hotel of this category.
very good service, nice traditional chinese hotel not the case
The building is just fantastic.Beautifully restored,it feels like you are China 200 years ago but with comfortable beds and modern plumbing! The staff were all very friendly, especially Kent and Sherry who were also very helpful and knowledgeable about Beijing.The location is perfect as it is in a Hutong just two minutes walk from an area with bars and gift shops
Amasing design in chinese style, small number of rooms, money exchange at the reception, good breakfast (but not too good for the european taste), good and big room with tv and stereo, comfortable bed. Good private car service (we used it for the whole day to get to Great Wall an Ming tombs), nice and not very expencive. The hotel is located in hutong, that's mean that it looks danger to get there in the night, even taxi didn't want to go there when you show them hotel's card, it is very hard to find the hotel for the first time. So we had to came back to the hotel before dark. By the way, due to the map it is located in the heart of the town. Hotel staff couldn't decide very simple questions by themselfes, usually they call manager.
Recomendamos vivamente, o Hotel está muito bem localizado e embora sendo um 3 estrelas é muito bom. Tem uma excelente relação qualidade/preço. Sem duvida o Booking é uma excelente ajuda para quem procura Hotel.
quarto excelente e ótimo banheiro com agua bem quente. esta numa rua ruim e pequena, apesar de ser bem central e estar ao lado da cidade proibida.
A very good hotel in a typical hutong close to the Forbidden City. The room was very clean, with a reasonable area. The people at the hotel were very helpful and spoke reasonable English. Overall, I would say this hotel is a good choice either for lonely explorers or families.
Nada em especial O p.almoço,muito fraco para o gosto europeu
A limpeza do quarto e a gentileza dos funcionarios da recepção. Sim, quando da reserva ,colocar o endereço e como chegar ao hotel em ingles e em chines, pois os motoristas de taxis,não falam ingles e fica muito difícil chegar ao hotel.Do resto, o custo benefício foi bom.
Quartos bons, confortaveis e limpos Localização em uma rua pequena e estreita com bastante comercio local. Café da manhã repetitivo com poucas opções para ocidentais.
Hotel Kapok Beijing was a very comfortable hotel for a first time traveler to China. It is within easy walking distance to the Fobidden City and Tienamen Square. The English-speaking front desk staff helped arrange transportation for non-native speakers - a VERY IMPORTANT detail as most of the Beijingers do not understand English.The tree shaded streets on the way to the Forbidden City gave glimpses of the hutong (inner courtyard) lives of the Beijing people. Withing a half of a block from the hotel are several restaurants with excellent local cuisine and the hotel restaurant was excellent as well. Tours to other attractions could be arranged through a tourist office in the lower level of the hotel. We used it to book a visit to the Great Wall. The guide was knowledgeable. The outdoor market nearby offered local delicacies and a large modern mall had a foodcourt with Western comfort food.
I highly recommed Hotel Kapok. However, it didn't seem to be very kid friendly.
My sister and I only had a long weekend to explore Beijing and touch the great wall of China. We couldn't have picked a better hotel. It was affordable, great breakfast included in the price, the staff was wonderful and we would recommend this hotel to anyone. The night market is right around the corner with lots of fun, we went every night. The Staff bent over backwards to make us comfortable.
This is the most modern, cutting edge hotel I've stayed at. We were upgraded (at no extra charge) to a suite, which was like a nice sized, big-city studio apartment. The room had all the things you'd expect in a modern hotel (no iron, though), plus a full-sized PC with internet access, free in-room wireless, two sofas, a full-sized desk, flat screen TV, gigantic bathtub for two, and bedside lighting control for the whole ''apartment.'' The only issue was the bed, which was very firm, even with an extra mattress pad they provided. The location is great -- walking distance to the Forbidden City and Tiananmen Square in one direction, and modern shopping malls in the other. Only one block away is one of the famous ''night markets'' where you can get scorpion on a stick! If you're in the mood for finer fare, the hotel's restaurant is excellent and has reasonable prices. The buffet breakfast was very complete, though it's a little pricey if the room price doesn't include it already (around $...
I didn't like this hotel. The place is convenient for the forbidden city, and the price is low.
I was very satisfied. The room was quiet, it had free high speed wireless internet (which I used a lot when I was in my room), it had a television, and it was very very clean, and had everything nice about it. Also, the hotel was in a centralized location where one could easily reach places like Tiananment Square and other great Chinese sites.
I travel for a living; so stay in a lot of hotels around the world and would rank this as one of my \nfavorites. I didn't use many of the hotel amenities, but the rooms were clean, comfortable and \nvery modern. I stayed there twice in 2 weeks--my first room was a little more expensive, but had\na computer/internet, view of some Forbidden City Buildings and a huge bathtub. Breakfast was \nthe only meal I had there, but was good and decent variety. Staff was friendly and helpful, \nbut not overly so. Location was great--easy walk to the Forbidden City, Tian an men Square,\nand subways. A boutique hotel; so smaller and a bit more personal. Would highly recommend.
I dont think you can get a hotel that is closer to the Forbidden City (eight-minute walk to the main cashier) as well as the main shopping strip, Wangfujing (same distance). Located in a nevertheless quiet side street. Two 24h convenience stores within 100 yards from entrance so you can save on expensive mini-bar stuff. Also two ATMs nearby, one from a Chinese bank (directly adjacent to the hotel, worked fine with my US-issued debit card) and a Citibank ATM on the street corner west of the hotel (located inside a restaurant lobby). A hotel with a post-modernist façade and an interior design that makes for an interesting cross-breed between IKEA and Feng Shui. Built around a mini-courtyard, but I think all rooms are either facing the street or the backstreets. Interesting features like a movie theatre adjacent to the lobby and a small library (Chinese books only). Bed a little hard. There is no real working area in your room, just a console to put your computer on and a simple stool...
This place is stylish and the staff are very helpful and smile lots. The Fashion Room is a great value and while it's only 30 sq meters, it's has hardwood floors, flat screen tvs, sound proofed walls, a refrigerator, good closets, and a stylish bathroom. We were on the 3rd floor overlooking the front street and it is more quiet than you would imagine. Sometime though in the morning you can here car horns but you will wake up early anyway to get on with seeing Beijing. The bed was a little hard but we asked for an extra featherbed and all was well. Loved the colors, design, and cleanliness. The staff were so helpful and friendly. Really close to the Forbidden City and Tianamen and Wangfuging - super centrally located. We would stay here again.
Pequeno almoço, excelente localização e sossego.
O ingles dos atendentes é péssimo ou inexixtente.
O hotel é bem localizado e bastante simpático, assim como o pessoal
Localizacao e organizacao, pronto atendimento cafe da manha deveria ser mais internacional
A localizaçao do hotel, vizinho a Cidade Proibida e ao entro de compras. O Bokking cita a existencia de cama extra e nao havia esta possibilidade no hotel, o que honerou a hospedagem
Sim, Nao gostei do fato das funcionarios do hotel , visivelmente falam mal ou ridicularizam os hospedes quando fazemos perguntas tipicas de turista que nao fala a lingua. Elas tampouco tem ingles suficiente ou know how para atender um hospede internacional.
Do atendimento sempre alegre e cordial de todo o staff, especialmente a preocupacao em atender em ingles Disponibilizar internet nos apartamentos.
Excelente localização, os quartos são muito confortáveis. O pequeno-almoço é muito abundante. Vale a pena. Muito perto da Wanfujing (cerca de 7 minutos a pé). Mesmo ao lado da Praça Tiananmen. A meio da segunda noite chegaram uns ingleses completamente alcoolizados e as funcionárias do hotel não foram capazes de resolver a situação. Não conseguimos dormir. Pedimos para mudar de quarto, mas só tinham disponível o quarto em frente. De manhã, falaram com os ingleses, que na noite seguinte não fizeram barulho. A limpeza das casas de banho podia ser melhor.
Óptima localização, bom nível de inglês na recepção, quarto espaçoso, espaço internet até às 11.00 p.m.
sim, dos recepcionistas, não gostei
Nothing special. It's a standard hotel we had dinner at the hotel restaurant, it was really bad and expensive. The buffet dinner was horrible.
. I was shocked to know that my booking was not in hotel's system until checkout date, although I informed them that the hotel already charge my creditcard for the first night.
É um hotel perto dos pontos turisticos o que facilita a locomoção. Tem um quarto espaçoso, confortável. melhoria do ingles ou lingua estrangeira para os funcionários e melhoria da qualidade da internet
Localização As camas na China são todas muito duras
relação custo-benefício tem que ficar de olho na hora do check out, a funcuionária tentou cobrar a taxa de serviço de 15% duas vezes.
A simpatia dos funcionários e a localização central do hotel A agência de viagens/excursões do hotel proporcionou 1 serviço fraco. Cuidado com as excursões, nomeadamente à Grande Muralha, porque a maior parte do tempo é para venda de produtos (seda, jade,etc...). O preço praticado pela gerência do hotel é diferente do proposto na reserva (mesmo tendo em conta o imposto)
Massagem Pequeno Almoço mais Ocidental
gentiliza e eficiência dos funcionarios (excelente!!); localização; limpeza; localização; serviço de câmbio; apoio logístico para roteiros turísticos na China.
O atendimentos dos funcionarios no saguao do hotel. Muito prestativos, sugerindo locais para visitaçao e auxiliando na traduçao, anotando sempre na lingua local os lugares para onde queriamos ir, uma vez que em Pequim pouca gente, inclusive motoristas de taxi, fala outra lingua além do mandarim. O café da manha deveria ter mais opções para os estrangeiros. Havia variedade de escolha apenas para os chineses. Para os estrangeiros o café era bem pobre.