do atendimento, todos funcionaris muito simpaticos, além de se esforçarem muito para se comunicarem com quem não fala a lingua, além de terem um bom hall com salas lareira e um bom restaurante.
Da localização do hotel Gostaria no caso de ser possivel ter a indicação qual a vista do quarto atribuido.Por exemplo neste caso o predio em frente estava em obras o que dificultava o aproveitamento da vista
A localizacao excelente com funcionarios bem educados e prestativos. O colchao era antigo com cobertor e colcha desgastados poderia ser trocado por colchas mais modernas tipo pena de ganso.
A localização do hotel, próximo aos principais pontos turísticos. A cama para a terceira pessoa no quarto triplo é muito desconfotável. É na verdade um sofá cama.
Da decoração do restaurante e do hall de entrada. é um grande absurdo a televisão a cabo do hotel nao funcionar nenhum unico dia.!!!!!!!!!!!!!!!!busquei ajuda nos funionários, mas foi em vão.
Da localização, vista e conforto. A televisão só capta 6 canais em francês. Não há tv a cabo. Dizem que estão trocando de operadora, mas é mentira, pois já fizeram este mesmo comentário em 02/2010.
a ótima localização terem convenio com o estacionamento proximo para garantir a disponibilidade de vagas.
a localização é muito boa, de facil acesso a quase tudo. funcionarios atenciosos, quartos bem limpos, café da manha de otima qualidade.
da qualidade dos servicos dos funcionarios, alem e claro, do agradavel ambiente do hotel, limpo, perfumado, aconchegantes, e com uma vista espetacular do arco do triunfo. inclusao de um pequeno cafe na diaria, ou uso do coffe shop em frente com um credito de cha/cafe/leite e paes apenas, nada luxuoso.
O atendimento foi excelente além da localização e do conforto. Recomendo o hotel para pessoas que valorizam os detalhes.
O hotel é compatível com a rede a que pertence, elegante e confortável. A limpeza do quarto não era feita de forma satisfatória e os produtos do mini-bar eram excessivamente caros.
Hotel bem localizado, confortável e sofisticado. Acomodações amplas e muito bem mantidas.
A recepçao do hotel deveria ser mais atenciosa com estrangeiros.
Nivel de atendimento do pessoal. Ambiente de grande serenidade e calma em qualqer dos locais.
o Pessoal e a intenert rapida Melhorar o preço em 20 %
Sou cliente habitual.
Localização Ao efetuar reserva mencionei que queria cama extra para meus filhos de 6 e 9 anos em dois dos tres quartos reservados, para minha surpresa ao chegar no hotel fui informado que isto só seria possivel com a troca de categoria dos apartamentos para luxo com tarifa mais elevada... um absurdo pois tal informaçao nao fazia parte da resrva.
Hotel was under construction (and for quite some time apparently) so I'll spare you with the details of what that means when you are trying to catch up on some much needed sleep. Staff responded poorly to this situation that was not communicated ahead. Very dissapointing. One last thing, te hotel seems to be weel located because few hundred meters from champs Elysee but it is quite a dead area at night.
Great location, great hotel, great staff! They upgraded us to an awesome room with a spectacular view for free the attendant was very nice and helpful.
localização, decoração interna
Café da manhã
A atenção discreta de todos os funcionários e o pronto atendimento às solicitações dos hóspedes.
A localizacao, o servico de concierge e a atencao dos funcionarios sao excelentes e merecem uma recomendacao especial. N.A.
Excelente localização, meia quadra do Arco do Triunfo. Muito confortável e limpo. Os funcionários da recepção são muito atenciosos e o quarto grande. O café da manhã deveria ser buffet
Localização do Hotel é estratégica. O conforto é muito bom e a relação preço-qualidade é aceitável.
Localização excelente, ao lado de estação do metro e de ponto de ônibus que faz city tour. Meia quadra do Arc de Triomphe. Quartos limpos e agradáveis.
Conforto do quarto e a qualidade do restaurante, sendo sua localização bastante privilegiada. Ficamos no primeiro andar, de frente para a rua Vernet e tem muito barulho a partir das 4:30 AM, devido a limpeza da rua e também o fundo de um restaurante que fica em frente ao hotel, nos acordando todos os dias durante a madrugada.
Localização sensacional, numa rua paralela à Champs-Elysees. Fácil acesso ao metrô. Quarto espaçoso e bem decorado. Sem qualquer coisa que tenha desagradado
O conforto, a localização e a qualidade do atendimento
The hotel was beautiful, spa terrific, and the indoor/outdoor aspect of the Lobby restaurant was lovely for enjoying a spate of mild fall weather. Service is top-notch. The rooms are functionally terrific - huge for Paris standards. Bathrooms are drool-worthy marble palaces. Concierge staff knowledgeable and super helpful. Unless you are strolling the Champs for luxury boutiques one can find in any large city or having business meetings in the western arrondissements, the location isn't great. This can be easily overcome with Uber or taxis, but I would have preferred a more central location like Ritz/Crillon (both closed for renovation), or Le Meurice (I'm supporting the boycott). The design of the bedrooms errs more on the Asian side of Asia-French fusion, while I would have preferred something more distinctively Parisian, but this is a very minor gripe. If I were traveling for business, the serenity/calmness would normally be a plus.
I find that the mark of an excellent hotel is when you look back at your trip and the hotel was a main character. The Peninsula Paris exceeded my expectations. L'Oiseau Blanc is a must-see (they have a plane over-looking the Seine and the Eiffel Tower). The "Dancing Leaves" art installation in the lobby is absolutely stunning. They have a neat app for kids with fun games. Most importantly, the staff is a class act. One of the only drawbacks was the lockerroom for the gym/spa. Each of the four showers did not have body wash nor soap (they had three bottles in each stall. One wss labeled "conditioner", the other was labelled "shampoo" and the third bottle was labeled "shampoo" and/or "hand lotion"). Also the hand-held shower in one of the stalls was broken. It was disappointing. The other drawback is that the check-in is actually not at the main entrance on Avenue Kleber. After our driver unloaded our baggage a valet attendant walked out from the long sidewalk from the hotel and said to put our bags back in the car and drive around the corner, to the less-prominent side entrance on Avenue Portugais, for check-in. We decided to walk with our suitcases around the corner and commented amongst ourselves that the Peninsula could have handled it differently (i.e. since the attendant was not at his post nor was there a sign he could have offered to have someone gather our suitcases; it was awkward).
apartamento muito confortavel localizacao apenas razoavel
Localização, qualidade no atendimento dos funcionários e conforto
Das instalações do hotel
Excelente localização, confortavelmente luxuoso, ótimo atendimento por todos, limpo e com uma diária condizente. Recomendo. Tudo perfeito.
perfect location, perfect service, perfect ambiente, 100 % clean unfortunatelly there are two construction sites to the left and to the right of the building - the works start at 6am, from 9am they start drilling, all the guests complain, we stayed for 3 nights and got one for free, the buildings will not be finished before 2012
It is a very fine hotel, but ........ It was an unpleasant stay with loud construction adjacent to room 312 from 0630 am for about 11 hours/day. It was impossible to rest during the day. Euro 445 was an outrageous rate to charge for this room
It was great, we're going back! Problems with the enter cards of our room
The greatest hotel breakfast buffet in existence. Eclectic retro design by Philippe Starck. Giant bathrooms. Cool tv in mirror with ability to aitply your device. Stunning linen sheets. Delicious Cafe Lait in tall insulated glasses. Lovely staff. The indoor pool is gorgeous with water bike and supplied goggles and flippers. The wifi was very slow and would sometimes not work at all. Our last day they reset it on our floor and it worked better but only slightly. Room service and restaurant were so expensive (breakfast was included but is 68 euro if not) that it was ridiculous. 33 euro for a caeser salad for example. 18 euro for French fries. It is two blocks from Etoile 1 metro but the area was very quiet with few stores unless you went over to the Champs. You need to travel a ways to get to less name brand shopping or boutiques. But all easy by a metro or usually two. Can't do much about that but thought I should mention. But none of these things would stop me from returning. It was a terrific hotel.
Superb location, especially for those who like shopping very expensive prices for mini bar, room service and restaurants
Really a lovely stay! Hotel staff were very friendly and hotel facilities were really very good Just a couple of matters:
The SPA center.
A localização, limpeza e cordialidade dos funcionários são excelentes. o tamanho do quarto suficiente para quem deseja de um bom lugar e banho para descansar , alem de ter um ambiente bem decorado e agradável.
A sua localização Sim , o concierge nos passou uma informação errada
Atendimento Concierge e Recepção Ar condicionado
O estilo do hotel bem moderno .
o design do hotel é lindo e a localização fabulosa quarto demasiado pequeno
A excelente localização e a simpatia dos funcionários. design fantastico.
Cocierge. Nao tem entretendimento e muito pequeno apertado.
location is perfect, center of the city but quiet surrounding, rooms are beautiful and clean, staff is helpful, no regrets
Staff is very friendly and helpfull.Lokatoin is great.Good restorant.We liked every thing! Will return back for sure!
Location, secure car parking, friendliness of staff. Price of breakfast
I liked the location and the room i thought the staff were quite unfriendly
Location, smallness, Asked 4 ice two nights in a row with no results. Airconditiong virtually non-existant(of course it is europe).REALLY Suprised this is a chateau relais property.
The hotel lies in a very good position. The rooms are quiet and spacious and clean. The staff is friendly and helpful. for that price I would have appreciated something more, like a welcome drink or a basket of fruit at our arrival. My idea of a relais chateau is that you pay a little more but you get a little more, like we had to leave very early in the morning and it was not possible to have a cup of coffee!
Everything was perfect other than a small room which I think applied to most parisien hotels I thank all of the staff for the good attentive service The room was little bit warm I think the ac was not working but that was fine
The location The food was not up to standard
We know the hotel well - have stayed there many times, and it maintains its standard and is as good as ever.
It is a very nice hotel, the location is excellent, close to Metro station and interesting places like the Grand Arc. Me and my husband really liked the stay.
its location The breakfast ! Only on glass of false orange juice - no continental breakfast... one piece of white bread.... no salt available... minus than one star for this.... incredible !
The hotel is situated in a very central location , close to the Congress Center and 50m from Metro Station Very narrow rooms
The hotel was very centrally located near all types of public transportation. The staff was helpful and friendly and knew the answers to everything we asked. This is truly a wonderful location!
Constant noise during the night, probably due to rebuilding activities.
Quite decent rooms while being small we had no problems staying there the staff was always helpfull. One of the receptionists when i asked for a taxi he tried his agency and because theyd be late he went outside to stop a taxi for us Small rooms and poor breakfast
in the website there was alot of services which they didnt offer like the spa, it is only a jacuzzi , but in the you website it indicated that they have massage, sauna, the whole spa treatment , but no. Also the room was suppose to have view of the Arc, no i received a view of inside ally
Everything was great!!!! Brilliant staff! Best location for such price!
i like only the location i didn't like the services about cleaning the room , the is no body to carry our luggage to our room and from our room to taxi , the room is very small for tow adult and one infant , its very expensive for these services , there is only one guy in the hotel to serve everything afternoon
Funcionários da recepção e proximidade arco do triunfo e metro. Colocar café da manhã incluso na diária.
da sua localização uma vez que se encontra em frente ao metro RER que vai directo para a disney e outros pontos turisticos, os quartos superiores são excelentes para quem viaja com crianças e o pequeno almoço também é de bos qualidade.
O hotel estar bem localizado , a limpeza dos quartos muito boa, os funcionarios atenciosos e com certeza indicarei aos meus amigos, espero quando voltar a paris tenha disponibilidade de reserva no splendid etoile.