Staff muito atencioso Internet deveria estar inclusa no "All Inclusive" e eu paguei 15 dólares por 24 h de internet e a mesma não funciona bem
localização beria mar nas reservas o que chamam de "ocean view" na realidade é um quarto com vista lateral externa ao hotel.
My wife, 9 months old and I had a great time at this hotel. Our little one loved the kiddie pool and even though there were plenty of kids in the hotel, it was never crowded and always clean. The beach is just across the street and it is absolutely gorgeous. We were always able to get lounge chairs and found a shady area to relax, I gave this hotel 4 stars because the food at the one restaurant available for lunch was not that great. The staff was nice but not efficient. The casino was pretty small and it did not have a lot of choices.
When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in. The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.
Staff was very nice:) Was father from the ocean then thought. Was not within walking distance.
Checking out of there!!! The overwhelming smell of crap.Check in lady Cindy brought me to my room and told me we are not aloud to put used toilet paper in the toilet and that after we go to the bathroom we are to put used paper in little waste basket next to toilet. Nasty!!!!!!
If your looking to be right on the beach this isn't for you, however, if your looking for peace and quiet it's wonderful! I also got a lot of exercise from walking to downtown and the beaches! Grocery stores are right next door if you like to cook! Not really, it was clean, safe, and the staff was nice. Just be sure to have all the information regarding the hotel, I only had twenty minutes to book before the flight so I didn't take down the proper info, it's hard to find if your taking a taxi.
The staff was friendly and remembered us during our stay. The room was comfortable and well equipped. There were many activities on premise which kept us busy, and the private island was beautiful. We enjoyed a couples massage and dinner for two package which was excellent. The location was right at a shopping mall and plaza with plenty to do, but it was further away from the main hotel area where the nightlife and many of our friends were staying. Taxi trips to meet our friends or go out started to add up over our stay.
The staff go out of their way to make you feel welcome and attend to your every need.
There was nothing I did not like! Love love love the private island!!!!! Very contemporary hotel . Love it!!! Nothing
Great location in the heart of Oranjastad. Easy walk to great restaurants. Very clean. The staff were wonderful, especially Berlinda who helped us with restaurant reservations. There is no real beach unless you ferry out to the private island. The island is pretty, but windy. There were no beach chairs available and even more limited if you wanted one in the shade. At the Marina, there is a modest sized pool but no beach chairs available in the mid afternoon. There is music playing all day, so there is no place in the resort for peace and quiet except your room. The room was modest sized, but a bit dated. It was quite expensive.
Wait staff was slow and not attentive at the bar at the hotel.
"Island View" does not mean a view of the private island. The front desk told me this means an island view as in Aruba is and island and you can view it.
The location is excellent, and access to activities through the city was very simple. Staff is very courteous, rooms were well maintained and clean. The pool area had DJ playing so loud that it was hindersome in the room in the afternoon and early evening. Pool is rather small and not enough places to relax during early evening hours. The rooms were pricey for the amenities provided. Staying at the Marriott on the west side of the island offers more amenities, larger room and less cost. But after all, it IS all about location, location, location, and the Rennaissance has it!
The beach was fantastic, the pools & facilities were very comfortable. The shuttle was not very availble to get around (versus as adverstised)
I liked the price, but reaching to the leisure facilities is not easy. Reception lobby is quite far away from the hotel, actually there are from another DIVI resort
Get a first floor room. Open your sliding door and your toes are in the sand. Drinks and food are decent. You will not go Hungry or thirsty. Lots of different options for snacks and food throughout the day. We loved taking long strolls on the beach. It's awesome that you have access to the Divi. Typical routine includes getting a drink at the bunker bar, walk down and sit by the pool to people watch, get a new drink (and maybe some chicken strips), continue the walk down the beach. Nice 10 minute walk to the divi... By that time you are ready for a new drink, grab one at the first bar. Continue the walk to the divi pool and beach area, people watch, lay in the sun, listen to a live band, grab another drink and take a stroll back to the Tam. Lots of activities. Book them early so you won't be directly in the sun. We did a snorkeling/snuba trip (booked at hotel). I would highly highly recommend. We did the ATV tours and it is by far the best way to see the island. We went to the natural pools, natural bridge, an old gold refinery, and a really neat rock formation. We went downtown. And it really only took us a few hours to get a good experience. We took a cab, which was fine... But we regret not using one of the hotels bikes to ride down. We aren't horribly athletic so we didn't want to commit to a bike ride downtown in a different country. However, we drove along a really nice, flat, bike path leading directly downtown... Wished right away we did the bikes. The Spa was awesome! We did massages and a body wrap.. So relaxed. Do not bring pants... You will not wear them. Bring some nicer shorts for dinner and you will be fine. Girls, sundresses and bathing suits... No need to get too fancy. always bring extra sunscreen, expensive to buy on the island. We had to leave. Palm grill was our least favorite restaurant... But fun and worth doing once.
Snorkeling was great! Loved the ocean views Drinks were reeeeeeeeeeeally weak Wife got food poisoning
The room we had looked fresh and clean. All the appliances worked. The free WiFi was fast. The room had no smell , the A/C worked well. The balcony was adequate with a nice view from our room. The hotel was in a good location close to lots of amenities . Considering the price we paid . There was nothing we did not like about this establishment.
This hotel is outstanding - I contacted the hotel direct and upgraded to the penthouse suite, which was fantastic - would definitely recommend it for a special occasion.
A beautiful beach, a luxurious room, a true getaway. Staff was attentive, helpful, yet unobstrusive. Just lovely spot. We liked that the hotel makes a real effort to be eco-friendly. Also, there is a mini-market on premises that is reasonable. Your service was especially helpful as I realized, at almost the last minute, that I had booked the wrong days. Just the noise from the dehumidifiers, so I turned them off at night.
Great location, value and experience. Quiet, peaceful, and relaxing area. Not touristy and very nice cultural experience at a family house. Be sure to ask for recommendations of beaches and restaurants as they were PERFECT for avoiding the tourist traps. Breakfast was good but light and not very filling. Don't rely on if you're used to big breakfasts. Need car to visit anywhere but that goes for Aruba in itself as it's the only way to truly experience Aruba and all of its culture.
The room was spacious with a good working air-conditioner, the owner was pleasant and accommodating. He provided beach towels and snorkel equipment for use throughout our stay. The bathroom was clean and nice. The location is not close to the beach or to eating establishments. The area around the hotel was residential. A vehicle is highly recommended to get to the beach and eating establishments.
Very clean, very quiet location away from the typical resorts. Breakfast was incredible, pool was relaxing, and the entire place was gorgeous. Can't wait to make a return trip. Loved everything...nothing bad to say.
it is a large home with a comfortable feel, beautifully decorated, peaceful and charming. Gaston, the owner, is very professional, as are his staff. Breakfasts very good. I enjoyed chatting with other guests as the atmosphere is relaxed and informal. The disadvatage is that it is a long way from the beaches and other attractions, activities. Bus service fair. I rented a car, failrly essential, but found the driving nerve wracking. Roundabouts everywhere and poor (absent) signage, lane markings, etc.
I chose not to stay there!! Very dangerous location. Bars on all parts of the building. Looked like a city jail.
This hotel is beautiful-- it's well-decorated and inviting. The staff there help you in any way possible, and really try to make your visit an incredible one. It really has an authentic feel to it, but you have absolutely everything you could need. I loved everything about it. It's not an all-inclusive resort and it's located in a real neighborhood of Aruba (it isn't beachfront), but it's safe and we really enjoyed getting to see more of the 'less-touristy' side of Aruba.
Staff, size, parking
Wonders has a bed and breakfast atmosphere. We felt very welcome. Owner and staff make you feel right at home in their charming home. The breakfast is so delicious and filling. the owner aims to please all of his guests with any requests.
I Loved everything about Wonders.it felt like home.the host is great as well.I am going back and bringing my friends N/a
The layed back atmosphere and the accommodating staff. Beautiful garden/pool area. Very relaxing because of the atmosphere. Excellent breakfast (European style). Only stayed 1 night and wish we had stayed longer. Good location. Only wish we knew how lovely it was - we wish we could have stayed a couple more days. Next time FOR SURE!
The location was good, the pool and beachfront was nice. This hotel is a standard two star hotel. I had maintenance in my room each day of my stay for a problem, safe repeatedly would not open, A/C would not cut off, toilet backed up. It was just a horrible stay. Some of the food was cold and not labeled so with allergies I could not eat a lot of things. A lot of the staff did not speak even a little English so when you asked a question that just smiled. I spoke to the manager and the best he could do is give me an email to report the issues when I return. I think you get the picture...so needless to say the hotel stay part of my birthday was ruin
It's really worth it The room service menu is too short and simple, bathroom could be better
The food was excellent, beach was great. Better than baby beach! Room was great but could be a little cleaner. We we're transferred from 6th to 18th floor and it was much better. Amazing view. No kids! Pool and beach was loud for too long- I think it went from 11am to 6pm... This place was expensive for $600/night. Loved every not of it except the price. Booking the restsurabts was a pain bc the only way you can reserve is waiting in line for 30-45 minutes and you aren't guaranteed and table.
I am so soured by my bad experience, I refuse to rate any part as good. I purchased an item for my girlfriend and left it wrapped in tissue paper in a ziplock bag on a table. It disappeared. I contacted housekeeping supervisor and was told it was impossible that it was stolen/thrown away. Not satisfied with that answer I asked to speak to the hotel manager, I'm still waiting. Terrible customer service experience which will cost this chain my business forever.
Quarto tipo apart-hotel. Cama e travesseiros.
O quarto ,è confortavel e a excelente localizaçao. Pessima limpeza nos quartos
as instalacoes do hotel, embora antigas, sao adequadas para um hotel de praia. A organizacao e limpesa seriam os seus pontos fortes. muitos funcionarios da recepcao em treinamento. Um unico funcionario que parece dominar melhor o sistema como um todo e extremamente mal educado e arrogante.
Funcionarios atenciosos. Excelente localizaçao. Quarto bastante amplo. Cama/colchao super confortáveis. Condicionador de ar eficiente. As instalaçoes sao um tanto antigas mas não chega a comprometer a estada. De fato, os unicos inconvenientes são a falta de acesso à internet nos apartamentos e a possibilidade de uso apenas no lobby do hotel. O café da manha (duas estrelas) nao faz parte da diária e custa U$ 18,00 p/p., caríssimo em relaçao à qualidade.
a localização é ótima. Fácil acesso à praia e perto de compras.
Os funcionários do hotel são extremamente gentis e prestativos. As acomodações são confortáveis e a localização é excelente.
Localização Alarme de incêndio soando durante toda a noite. Chuveiro salido em corredor.
Muito próximo da praia Palm Beach, próximo de muitos restaurantes e lanchonetes e também de lojas para compras de diversas coisas. Um excelente custo/benefício. Os quartos são bons e conforme as imagens do site do hotel. O café da manhã não é muito bom (à la carte) e não tem internet gratuita nos quartos (somente no hall de entrada, em computador do próprio hotel).
Fui muito bem atendido pelos funcionarios, boas acomodações e as fotos do site reproduzem a real situação do hotel . Excelente localização o hotel fica perto do Sr.frogs (bar balada), hard rock cafe, cinema, boliche, hooters, restaurantes fast food e esta a uma quadra da praia. O que realmente deixa a desejar no hotel é a falta de internet wireless e café da manhã.
Localização muito boa. O Hotel atende aos requisitos básicos de quem quer um hotel com bons preços. Existem lagartos andando pela área da piscina, que ficava sempre vazia em com o bar fechado. Encontrei também um sapo pequeno na porta do meu quarto quando retornei de um passeio durante o dia. Entendo que isto poderia ser evitado, pois além de falta de higiene, gera desconforto inclusive para crianças.
check-out Remodelação integral dos quartos, das casas de banho e em especial da decoração. Diminuir a humidade dentro dos quartos e fazer alguma coisa para evitar os odores desagradáveis que se fazem sentir dentro do hotel.
localização ótima, pela metade do preço dos grandes hotéis, uma pena a piscina fechar as 18h e o bar da piscina não abriu.
Localização do Hotel e Atendimento em geral. Não ter frigobar.
A localização deste hotel é muito boa, sendo que se fosse à beira mar seria nota 10. Não gostei das acomodações muito velhas e obsoletas, podendo ser reformado. Outro ponto falho é não ter internet grátis e a piscina fecha após as 19:00hs, absurdo num lugar onde o calor e o Sol são maravilhosos.
A localização e muito boa e a gentileza da equipe de recepção do Hotel Parabéns Informação clara local café da manhã
Localização muito boa tendo em vista o preço, e presença de todas as facilidades básicas necessárias ao turista que não faz questão de gastar em demasia para estar de frente para o mar.
Excelente localização, funcionários atenciosos, estrutura de praia muito boa. Quartos amplos com vista para o mar e pessoal de apoio muito educados. Na hora do check in, o funcionário disse que não tínhamos direito ao café da manhã. Se eu não tivesse levado a confirmação da reserva, teria que pagar de novo.