If your looking to be right on the beach this isn't for you, however, if your looking for peace and quiet it's wonderful! I also got a lot of exercise from walking to downtown and the beaches! Grocery stores are right next door if you like to cook! Not really, it was clean, safe, and the staff was nice. Just be sure to have all the information regarding the hotel, I only had twenty minutes to book before the flight so I didn't take down the proper info, it's hard to find if your taking a taxi.
A praia, piscinas e a infra-estrutura para esportes aquáticos, a proximidade para compras, facilidade de condução para o centro, o conforto dos quartos, alimentação. O custo alto e certa dificuldade de comunicação e atenção por parte dos funcionários.
a proximidade com os centros de compra e principais movimentos da cidade. o atendimento é péssimo, se perguntar informações, os funcionários nem olham para você, o quarto tem carpete com um cheiro estranho.
Eu adorei a localização,o quarto é confortável. Carpete nos quartos não é nada higiênico para um hotel de praia.
Excelente localização, funcionários atenciosos, estrutura de praia muito boa. Quartos amplos com vista para o mar e pessoal de apoio muito educados. Na hora do check in, o funcionário disse que não tínhamos direito ao café da manhã. Se eu não tivesse levado a confirmação da reserva, teria que pagar de novo.
Da localização do hotel, junto a uma belíssima praia. Do atendimento da camareira e do pessoal das barracas. A recepção tem poucos funcionários e o preço da alimentação e bebidas no hotel, e aí não é uma exceção, mas tudo tem um preço exorbitante, como por exemplo, um copo de chopp (de plástico) por 5 dólares.
Localizacao nao tem ar condicionado no lobby e 'e muito quente!!
Funcionários muito simpáticos
A localização do hotel é excelente. Uma boa relação custo benefício. O atendimento na recepção é muito ruim.
Mau humor e mau atendimento dos empregados
Gostei da paisagem natural e da localização. achei o café da manhã muito caro!
Staff muito atencioso Internet deveria estar inclusa no "All Inclusive" e eu paguei 15 dólares por 24 h de internet e a mesma não funciona bem
localização beria mar nas reservas o que chamam de "ocean view" na realidade é um quarto com vista lateral externa ao hotel.
Good If is late and you need water for your room they do not send you water in to the room . Yo have to go to the lobby to purchased a bottle of water. For a 5 star hotel is a litle bit dissapoinment . The should have this kind of service .
The location was great. Beautiful beach out front with lots of activities. I liked the close proximity to fisherman's huts for kiteboarding. Food quality and selection was very good as was the service we received. Great fitness facilities. Easy walk to Palm Beach Strip for shopping and restaurants. System for renting cabanas and palapas was a pain. We found it much easier to just rent an umbrella on the beach. There wasn't 24 hour room service but that isn't really a big issue.
The food was excellent, beach was great. Better than baby beach! Room was great but could be a little cleaner. We we're transferred from 6th to 18th floor and it was much better. Amazing view. No kids! Pool and beach was loud for too long- I think it went from 11am to 6pm... This place was expensive for $600/night. Loved every not of it except the price. Booking the restsurabts was a pain bc the only way you can reserve is waiting in line for 30-45 minutes and you aren't guaranteed and table.
I am so soured by my bad experience, I refuse to rate any part as good. I purchased an item for my girlfriend and left it wrapped in tissue paper in a ziplock bag on a table. It disappeared. I contacted housekeeping supervisor and was told it was impossible that it was stolen/thrown away. Not satisfied with that answer I asked to speak to the hotel manager, I'm still waiting. Terrible customer service experience which will cost this chain my business forever.
It's really worth it The room service menu is too short and simple, bathroom could be better
The location was good, the pool and beachfront was nice. This hotel is a standard two star hotel. I had maintenance in my room each day of my stay for a problem, safe repeatedly would not open, A/C would not cut off, toilet backed up. It was just a horrible stay. Some of the food was cold and not labeled so with allergies I could not eat a lot of things. A lot of the staff did not speak even a little English so when you asked a question that just smiled. I spoke to the manager and the best he could do is give me an email to report the issues when I return. I think you get the picture...so needless to say the hotel stay part of my birthday was ruin
My husband, I and our 2 boys just returned from our stay at the Hyatt-Aruba, and we can't wait to go back! It was everything we dreamed it would be and more. The grounds are beautiful, the pool is amazing, the hotel is lovely and the staff couldn't have been nicer and more helpful. The only bad thing is we never want to stay anywhere else now!
Our family of four enjoyed our stay at the Hyatt! Beautiful property, centrally located and lots of fun! I let my 7 year old choose our hotel for this Aruba vacation ... she picked the Hyatt from the photos of the room (big beds) and the slide! The slide (and slide races) are so much fun!. At times it seemed the adults were enjoying it more than the kids. Poolside BINGO and pool volleyball were also a big hit. As for the beach, it's gorgeous - and you can call ahead to reserve a palapa ($35/day) so you won't have to wake at the crack of dawn. The staff (for the most part) were friendly. Some more so than others. We walked passed the other hotels we were contemplating (Marriott and Radisson) and I feel we made the best choice going with the Hyatt! The Marriott beach was not as nice and the guests looked like they were packed in like sardines. The Radisson (which we stayed in and liked) was nice and the Happy Hour crowd seemed to REALLY be enjoying themselves, but the Hyatt was def. nice...
Hyatt I would say is the best hotel in the high rise hotels area. It has an amazing beach front with lots of fun for family, honeymooners and retired folk.
The hotel has an free wifi only at the cafe. The internet I had to pay for was terrible. The hotel was nice enough to credit me, but I would really just like wifi that works well throughout the hotel.
The hotel staff are very friendly and helpful, however my stay was not up to the par of a Hyatt hotel. Was not told prior to booking that several of the restaurants would be shut down and under construction, which also meant jack hammering all day every day right next to the pool. The beach cleaning left a lot to be desired. Could have done a much better/ earlier beach sea weed clean up. Also the over all cleanliness of the beach could have been better (trash,etc). Also expected beach service for food/drinks but Hyatt does not offer this. They offer this service at the pool, but good luck finding a waitress. Biggest complaint is the lack of adult only pool area. At such a hugh end expensive resort, there NEEDS to be a quite place for adults to swim without other peoples kids smacking them in the face with a volleyball or splashing, screaming, and crowding the swim up bar. Not relaxing. Over all the friendly staff, central location, and updated decor was the best. However, it was just k...
We stayed for one week at the Hyatt and I'm glad we picked Hyatt over the Radisson. Hyatt was a beautiful hotel, had a gorgeous lobby and impressive view of the beach from the lobby area. The gardens, pools, bar and access to the beach were perfect. It is close to shops, restaurants and Starbucks. The staff were courteous and attentive especially the bell desk staff. We had a wonderful stay and would definitely stay at the Hyatt again.
love aruba first off, you cannot beat the Hyatt or Radisson properties
Just got back from our vacation. Great trip, perfect spot to stay on Palm Beach. Close to shopping areas, really clean hotel. Great for kids. Very relaxing!!!!
BEAUTIFUL pool and beach area. We did appreciate that there were not a lot of children in the pool area. Palms restaurant offered a delicious veggie wrap and margaritas. Staff was responsive and polite although the check in/out process was slow. While I would recommend this hotel over any of the nearby competitors (NO comparison in the pool and lounge areas) I HIGHLY recommend that if you would like to enjoy cocktails or beer at pool or beach that you walk two hotels down where the SAME beer and drinks were HALF the price. They also give you something to carry them back in. While we expected food and drinks to be pricey $8.95 PLUS service fee for a 7 oz beer was insulting. $15 for a piña colda in a plastic cup.
The best hotel on palm beach. We had a great time. Not one complaint.
We stayed at the Hyatt for our Honeymoon. We were very pleased with our decision. This hotel is located in the High-Rise district and is right in the middle of everything you could need. You have restaurants, shopping, and beach all right there! No need for a rental car. Our absolute favorite part of where this hotel is located is the beach. It is located on a SWIMMABLE beach which was so important to us! The hotel has many nice amenities- fitness center, pool, jacuzzi, spa, shops, etc. The staff are friendly and the rooms are clean. The only thing I wish our room had was a balcony. We were in a partial ocean view room, but only a few of the larger rooms at Hyatt have a balcony. Regardless, we loved the Hyatt and would recommend this hotel for anyone visiting Aruba!
My husband and I have travelled to Aruba many many times, but this is the first time we stayed at the Hyatt because it was our honeymoon. The grounds here are absolutely beautiful; however, the staff wasn't as friendly as other hotels that we have stayed at, nor were the other guests. The drinks were unreasonably expensive especially considering their size! Daily breakfast was excellent, but the other restaurants failed to WOW us. Not much of a selection and perhaps we are spolied because we have been to the island so many times and know where to find the good food. Overall, I finally took the plunge and stayed here; however, I'll take the cheaper hotels anyday! We like the homey feel of the smaller hotels...the Hyatt just seemed to stuffy for us. Would not stay here again...value for the money was not worth it.
The room I booked was great, modern, clean and large. The resort is a little distant from ocean (need to walk about 200 yards) and the pools do not open until 10am with limited lounge chairs, but overall a very nice spotless resort.
Pool was clean and fun for the whole family, especially the waterslide. Outstanding gym, beautiful equipment. Staff was friendly. Room is adequate, clean but plain. Overall hotel is great for the price but a bit rundown in places, not luxurious in any way. Very poorly equipped kitchen. No pan for oven, lousy utensils for cooking in general. We asked for an oven pan but was informed that they don't provide one, so the oven is useless.
the service , friendl
Nice beach across the street. I like having a kitchen to cook. Checking in was slow. We arrived at noon, we were told our room wasn't ready yet and to come back later. We returned at 350pm and our room still wasn't ready. We did not see many cars or other people around. The guy said "we don't let any one in before 4pm". Even though this was 10 minutes away, he said come back later. He was rather rude. The rooms needed updated. The grout was filthy, tiles chipped and cracked. The music by the pool was loud and poor choice for people of all ages. The older people hated it.
Nothing! No Wifi! To Loud! Cheap! Wants a $300 cash deposit!
Some of the staff were delightful and friendly, but the manager didn't offer any apologizes for the stained sheets. I asked for a late check in....why is that 70 bucks when my room was 120? I'm confused....so my late check out fee was waived...I check out two hours later...and no other corrections were made to make me feel better about this horrible experience. I have so much to say...not sure where to start. Oh wait - Don't Do It. This place is horrible and I'm pretty sure the worst place I have ever stayed and I've traveled to 40+ countries. The resort boasts about a renovation but this place is barely holding on. It's dated and the sheets were stained..I was transferred to another room...those sheets were stained. On top of it all, the place advertises free wifi but that's not in your room. Trust me, don't do it.
I liked the new renevoted room it had everything and very specious. I like that they opened a pizza place the karaoke and happy hour. I would definitely go back there with my family. I didn't like the way I was treated by the front desk agent when I checked out. I asked to stay by the pool with the kids till 6pm and since the others left they forgot to leave their wristband so the front desk agent was rude to me telling me that I had yo bring them.
Location Needs a renovation
Staff is friendly. Can walk to grocery store Has not been updated in years. You have to walk across busy street to the besch
size of rooms - large with kitchen and living room needs updating - more restaurants
nice pool, location & easy access to the beach
When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in. The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.
This hotel is outstanding - I contacted the hotel direct and upgraded to the penthouse suite, which was fantastic - would definitely recommend it for a special occasion.
A beautiful beach, a luxurious room, a true getaway. Staff was attentive, helpful, yet unobstrusive. Just lovely spot. We liked that the hotel makes a real effort to be eco-friendly. Also, there is a mini-market on premises that is reasonable. Your service was especially helpful as I realized, at almost the last minute, that I had booked the wrong days. Just the noise from the dehumidifiers, so I turned them off at night.
Quarto tipo apart-hotel. Cama e travesseiros.
O quarto ,è confortavel e a excelente localizaçao. Pessima limpeza nos quartos
Funcionarios atenciosos. Excelente localizaçao. Quarto bastante amplo. Cama/colchao super confortáveis. Condicionador de ar eficiente. As instalaçoes sao um tanto antigas mas não chega a comprometer a estada. De fato, os unicos inconvenientes são a falta de acesso à internet nos apartamentos e a possibilidade de uso apenas no lobby do hotel. O café da manha (duas estrelas) nao faz parte da diária e custa U$ 18,00 p/p., caríssimo em relaçao à qualidade.
as instalacoes do hotel, embora antigas, sao adequadas para um hotel de praia. A organizacao e limpesa seriam os seus pontos fortes. muitos funcionarios da recepcao em treinamento. Um unico funcionario que parece dominar melhor o sistema como um todo e extremamente mal educado e arrogante.
a localização é ótima. Fácil acesso à praia e perto de compras.
A equipe foi muito simpática. A limpeza do hotel geral foi medíocre.
This hotel is beautiful-- it's well-decorated and inviting. The staff there help you in any way possible, and really try to make your visit an incredible one. It really has an authentic feel to it, but you have absolutely everything you could need. I loved everything about it. It's not an all-inclusive resort and it's located in a real neighborhood of Aruba (it isn't beachfront), but it's safe and we really enjoyed getting to see more of the 'less-touristy' side of Aruba.
Very clean, very quiet location away from the typical resorts. Breakfast was incredible, pool was relaxing, and the entire place was gorgeous. Can't wait to make a return trip. Loved everything...nothing bad to say.
The room was spacious with a good working air-conditioner, the owner was pleasant and accommodating. He provided beach towels and snorkel equipment for use throughout our stay. The bathroom was clean and nice. The location is not close to the beach or to eating establishments. The area around the hotel was residential. A vehicle is highly recommended to get to the beach and eating establishments.
Staff, size, parking
it is a large home with a comfortable feel, beautifully decorated, peaceful and charming. Gaston, the owner, is very professional, as are his staff. Breakfasts very good. I enjoyed chatting with other guests as the atmosphere is relaxed and informal. The disadvatage is that it is a long way from the beaches and other attractions, activities. Bus service fair. I rented a car, failrly essential, but found the driving nerve wracking. Roundabouts everywhere and poor (absent) signage, lane markings, etc.
Wonders has a bed and breakfast atmosphere. We felt very welcome. Owner and staff make you feel right at home in their charming home. The breakfast is so delicious and filling. the owner aims to please all of his guests with any requests.
Off beaten path but overall great place very helpful staff. And bereakfsst
I Loved everything about Wonders.it felt like home.the host is great as well.I am going back and bringing my friends N/a
I chose not to stay there!! Very dangerous location. Bars on all parts of the building. Looked like a city jail.
The layed back atmosphere and the accommodating staff. Beautiful garden/pool area. Very relaxing because of the atmosphere. Excellent breakfast (European style). Only stayed 1 night and wish we had stayed longer. Good location. Only wish we knew how lovely it was - we wish we could have stayed a couple more days. Next time FOR SURE!
Muito próximo da praia Palm Beach, próximo de muitos restaurantes e lanchonetes e também de lojas para compras de diversas coisas. Um excelente custo/benefício. Os quartos são bons e conforme as imagens do site do hotel. O café da manhã não é muito bom (à la carte) e não tem internet gratuita nos quartos (somente no hall de entrada, em computador do próprio hotel).
check-out Remodelação integral dos quartos, das casas de banho e em especial da decoração. Diminuir a humidade dentro dos quartos e fazer alguma coisa para evitar os odores desagradáveis que se fazem sentir dentro do hotel.
Os funcionários do hotel são extremamente gentis e prestativos. As acomodações são confortáveis e a localização é excelente.
Localização do Hotel e Atendimento em geral. Não ter frigobar.
Localização muito boa. O Hotel atende aos requisitos básicos de quem quer um hotel com bons preços. Existem lagartos andando pela área da piscina, que ficava sempre vazia em com o bar fechado. Encontrei também um sapo pequeno na porta do meu quarto quando retornei de um passeio durante o dia. Entendo que isto poderia ser evitado, pois além de falta de higiene, gera desconforto inclusive para crianças.
localização ótima, pela metade do preço dos grandes hotéis, uma pena a piscina fechar as 18h e o bar da piscina não abriu.
A localização deste hotel é muito boa, sendo que se fosse à beira mar seria nota 10. Não gostei das acomodações muito velhas e obsoletas, podendo ser reformado. Outro ponto falho é não ter internet grátis e a piscina fecha após as 19:00hs, absurdo num lugar onde o calor e o Sol são maravilhosos.
Fui muito bem atendido pelos funcionarios, boas acomodações e as fotos do site reproduzem a real situação do hotel . Excelente localização o hotel fica perto do Sr.frogs (bar balada), hard rock cafe, cinema, boliche, hooters, restaurantes fast food e esta a uma quadra da praia. O que realmente deixa a desejar no hotel é a falta de internet wireless e café da manhã.
A localização e muito boa e a gentileza da equipe de recepção do Hotel Parabéns Informação clara local café da manhã
Localização Alarme de incêndio soando durante toda a noite. Chuveiro salido em corredor.
Localização muito boa tendo em vista o preço, e presença de todas as facilidades básicas necessárias ao turista que não faz questão de gastar em demasia para estar de frente para o mar.
O preço em relação aos outros hotéis da ilha, bem como a simpatia e atenção do staff. Foram sempre muito amáveis. O hotel oferece um computador com internet gratuita para os hóspedes. A proximidade de Eagle Beach. Primeiramente, a sinalização acerca da existência do hotel na avenida é extramente precária. Há a placa informando que ali funciona o restaurante Tulip, porém, com relação ao MVC, há apenas o logotipo, muito pequeno, na citada placa. Eu e minha esposa ficamos um bom tempo procurando. O quarto é simples, assim como todo o hotel. Quanto à limpeza, ficamos satisfeitos.
O café da manhã é ótimo, a cama e travesseiros também são muito bons, um bom banheiro com bom chuveiro. a localização é muito boa, pois fica num local calmo, bem em frente à praia de Eagle Beach, que é linda. o único inconveniente é que a portaria não é 24 horas, o que complicava algumas coisas, como por exemplo a hora de chegar e sair, de pedir cadeiras e toalhas de praia.
O fato do hotel ser pequeno(apenas 19 quartos), ter atendimento cordial,a localização ser em frente a uma das melhores praias de Aruba e de ter a opção de se fazer todas as refeições no hotel, facilidade de acesso às outras praias. A princípio, não.
Snorkeling was great! Loved the ocean views Drinks were reeeeeeeeeeeally weak Wife got food poisoning
Get a first floor room. Open your sliding door and your toes are in the sand. Drinks and food are decent. You will not go Hungry or thirsty. Lots of different options for snacks and food throughout the day. We loved taking long strolls on the beach. It's awesome that you have access to the Divi. Typical routine includes getting a drink at the bunker bar, walk down and sit by the pool to people watch, get a new drink (and maybe some chicken strips), continue the walk down the beach. Nice 10 minute walk to the divi... By that time you are ready for a new drink, grab one at the first bar. Continue the walk to the divi pool and beach area, people watch, lay in the sun, listen to a live band, grab another drink and take a stroll back to the Tam. Lots of activities. Book them early so you won't be directly in the sun. We did a snorkeling/snuba trip (booked at hotel). I would highly highly recommend. We did the ATV tours and it is by far the best way to see the island. We went to the natural pools, natural bridge, an old gold refinery, and a really neat rock formation. We went downtown. And it really only took us a few hours to get a good experience. We took a cab, which was fine... But we regret not using one of the hotels bikes to ride down. We aren't horribly athletic so we didn't want to commit to a bike ride downtown in a different country. However, we drove along a really nice, flat, bike path leading directly downtown... Wished right away we did the bikes. The Spa was awesome! We did massages and a body wrap.. So relaxed. Do not bring pants... You will not wear them. Bring some nicer shorts for dinner and you will be fine. Girls, sundresses and bathing suits... No need to get too fancy. always bring extra sunscreen, expensive to buy on the island. We had to leave. Palm grill was our least favorite restaurant... But fun and worth doing once.