Contras: While the restaurant was good, the English language menu options don't exactly turn out to what you might think especially with vegetarion options
Prós: good clean pool excellent comfortable rooms very friendly staff
Contras: The restaurant, while the breakfast buffet was top notch, the lunch and dinner options were not. The vegetarian options were not vegetarian and contained meat.
Prós: View for breakfast amazing. Staff super helpful and friendly.
Contras: Beach area to side dirty, to look at. Guess though it's not hotel responsibility.
Prós: The location is sea side.
Contras: The breakfast service is bad, the waiter didn't care
Prós: Location of hotel was close to where we needed to be.
Contras: had to call to find out where our pickup was. waited 20 minutes for it to arrive. first room we were in had issues with shower flooding and shower tap falling off. second room had similar issue ...
Contras: Some of the bath towels has smoke smells. Maybe need to laundry and store the towels from smoking room and no smoking room, separately.
Prós: rooms and friendly staff for sure but unable to act for customers requests
Contras: 15 min promise of Accor group last 48 hrs. Perhaps there is a little improvement possible
Prós: It's very neat and clean
Contras: I got the price without breakfast included
Contras: Staff - man
Prós: Nice location
Contras: Food was cold
Prós: beachfront, super comfort bed, near city mall
Contras: wifi connection need to improve, no airport transfer
Prós: Nice location
Prós: the pillow omg. try it ! the room is so quiet, love it.
Contras: floor drain not work well
Prós: Comfort room, minimalist concept but clean
Contras: Pre-booking with non-smoking room is not guaranteed by hotel.
O confortável hotel de 4 estrelas situa-se mesmo em frente à baía de Palu. Os 138 quartos estão equipados com decoração elegante inspirada nas atrações locais. A apenas 20 minutos do aeroporto Mutiara Sis-Aljufrie, o hotel tem restaurante, bar lounge, 5 salas de reuniões e salão de baile de maiores dimensões, centro de negócios, ginásio e piscina exterior que conferem conforto total aos viajantes em negócios e lazer.
Prós: The restaurant staff are very friendly, I wished that I could speak Indonesian to communicate with them properly, maybe next time.
Contras: The pool was not clean it had green algae infection.
Prós: Staffs were okay, location OK.
Contras: Poor wifi, water too small in bathroom.
Prós: Good location and great view. Friendly front desk agent staff.
Contras: The room doesnt smells good. The swimming pool looks like havent clean in a year, poor maintenance. Incomplete FB menu and doesnt taste good. Unexperienced FB service staff.
Prós: The view is awesome, but it doesn't offer a beach. Once we convinced them that we did have a valid booking the staff was very friendly and helpful.
Contras: They couldn't find our booking.com reservation and first declined to accommodate us. The swimming pool was in a horrible state. The wifi didn't always work. Our electricity tripped and my USB...
Prós: view of the bay area
Contras: too far from food center
Contras: It's not safe to stay there,someone else could enter your room using another key.bad wifi's connection.the map isn't the same of the hotel's location, it's far away from the ...
Prós: This is an exclusive hOtel but just need less money to get one of their room. This hotel also located in middle of this city. It easy to accsess the government office and public store. Low price ...
Prós: Low price
Contras: No gym, pour breakfest & fasility
Prós: Some of the staffs were friendly and helpful
Contras: Housekeeping staff tidak membersihkan kamar dgn maksimal
Contras: Very Very BAD Internet Connection. NO Internet in room. A lot of password but no work. In lobby, I tried 4 times different password, untill it worked at last.
Prós: Fresh look. Awesome colors, bluish and greenish. My fave! Also new building, love it!
Contras: Food is predictable. Maybe a little more varieties would spice up the resto. Well, the resto is too casual.
Prós: Nice resturant freindly people Helpfull with some things but not much
Contras: No ventalation too hot Power and wifi cuts out all the time If u are sleeping and aircon cuts out you wake up sick because of the heat Cleaners have no experiance didnt change my covers walls ...
Prós: The staff were incredible! We travelled during the eclipse, so the place was overrun with people. Many of whom didn't speak English well or Indonesian at all. Some of the staff spoke English ...
Contras: The wifi was basically impossible to connect to. Some fresh fruit at breakfast would have been nice.
Prós: I love the room. it's comfy
Contras: Frontliner didn't help much perhaps because the lack of experience
Prós: The bed was comfortable
Contras: The staff were incredibly unorganized, incompetent and unhelpful. I waited 3 hours to check in while they kept telling me the wrong information. My friends were put in a room that was already occupied...
Prós: Overall the room is clean
Contras: Almost i dont get my room because of the stupid management
Prós: You get exactly what you pay for; a cheap ned. Nothing more!
Contras: No toiletseats, Broken handels and taps. Worn down and no english- speaking Staff. Our 'free airporttransfer' did not show up! Terribel breakfast.
Prós: On the check-in day we arrived in the middle of the night (3AM) so we think we technically stayed for two nights, however the hotel only charged us a single night. Breakfast choice is either ...
Contras: The swimmingpool is also open to general public, so during the weekend you may find families with little kids playing around. The staff speaks English, but expect yourself to explain the same thing ...
Prós: Very comfortable bed with aircon, friendly and helpful staff.
Contras: The bathroom could do with some upgrading, I had no toilet paper or towels and there was no toilet seat.
Prós: Close to the airport and free shuttle, good just for one oversleep...
Contras: Overall feelings not so good, not so good service for the price offered, all the equipment needs to be maintained much more --damaged shower. No english speaking personal. Not possible to pay with ...
Prós: Excellent early airport shuttle service, free of charge. We even got a packed breakfast.
Contras: Only bright TL lights
Prós: We stayed here for three nights for the eclipse in Palu. The staff were all friendly and so helpful. They arranged cars for us to visit the area and free transport to the airport which was fairly ...
Contras: At some times of the day there was no water pressure.