Great location and it's a large 1 bedroom condo unit with a full size kitchen. It's dated and simply not a 4 star property. Amenities are virtually non-existent in the bathrooms, the bed is ROCK hard, the pillows are cheap and everything feels just out of date. The pools are small and the area around them outdated as well.
Another guest took one of my pool towels and that upset me. I guess there should be extra towels by the pool and that would avoid other guest from taking towels that they did not bring to the pool.
For the price you get way more room for way less cost then other resorts it was nice having essentially a suite for the cost of a regular room kitchen and fridge a huge plus. Was nice and quiet at night. Doesn't have some of the other amenities like a mini bar etc but who really needs it with a fully stocked kitchen and fridge
The room was better then the pictures. There was a perfect amount of space in the suite. They were clean and the pools were well maintained.
we liked the location; we loved the mountain view from the pool area; and we really enjoyed the quiet, private and peaceful atmosphere of the hotel. Our maid was a sweet girl who was very helpful. We will definitely return to Desert Isle. nothing
The suite was huge... Bigger than my apartment. The kitchen was fully stocked for cooking and bbq grill on the patio. Pool was very clean and the huge balcony had a lot of privacy. The shower in the master bath doubled as a steam room! Room had kind of a weird smell but I got used to it. The tv's were a tad small for the room size.
It was spacious, clean, well put together, private. Room service was delicious and came in a timely manner. Staff was polite, modest and extremely kind. I loved everything. Definitely going back.
It was an amazing experience
Location, large room size, covered parking front desk staff was not accommodating and somewhat rude. Poor customer service. Would not store bags (so they sat in my car in 90 degree heat). Check in was for 3pm, but room wasn't ready until 4:30pm
I loved the privacy and cleanliness of the hotel. Staff was very friendly as well. The check out was too early.
The rooms were huge, the staff was friendly and helpful. Private, assigned, covered parking space. I would definitely stay here again. We have no complaints/problems with the resort, wish I had booked another night.