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The hotel looked a little dingy from the outside, so we were pleasantly surprised when we walked into the room. We got a free upgrade at check in which we were very happy with. The room had free wifi and we could park our car close to the room for free. Staff was friendly and helpful. The hotel is close to the bart station, so it's quick and easy to get to Berkeley. The neighborhood is not too nice, it's not a good place to walk around by yourself after dark and there was some noise outside during the night.
comfort Performing the work of servicing personnel
Nothing. I hated my room. The shower curtain had mold and some of the towels were ripped.
I didn't care for the third floor.
Free parking. We stayed here because there weren't any rooms free in San Francisco which was our destination. We stayed here for 4 days and overall it was very good. The biggest plus is polite and extremely friendly owner and his son who did us a favor after something went screwed with our reservations. Rooms are fairly clean, and really spacious with a tv inside. I gave max points for location but for Oakland, for San Francisco this location is good only if you have a car. We found some hair on the pillow on the first night. There was always problem with towels, every night we asked for 2 big towels for showering, and got them, but the next morning we would again be given 2 small ones. Got soap only after asking for it. Wireless working a bit, and then not working...
The staff were pretty nice. Dirty mattresses. Molded shower curtains. Dirty furniture.
Dirty! Really dirty! I don't know why they got those good revives, I travel a lot, and read reviews before I book my hotels, this one was a totally mistake!
for trips to san francisco the hotel is very good located - near the highway; the rooms are very nice and clean the location of the hotel is in a dangerous area of oakland (we found out afterwards); someone broke in our rental car (nissan versa 4) and stole our holder for the navigation system .. not very important or expensive but because of the broken window in our car we had a lot of trouble; the hotel stuff didn't help us in any way to solve our problems .. they didn't even gave us the phone number of the police station ...
They had great customer service and the rooms were super clean. The bathroom, while clean, could use a bit of a face lift. This isn't necessarily a con, just a suggestion.
The room , the colors , and the cleaness of the room I didn't like that you could not renew your stay
Location It needs a fresh coat of paint in the room. Change the bathroom door and lock.re arrange the dresser.
Price seemed good until I arrived than it was over priced. Cleanliness staff and they never answer phone. Non-english speaking.
Cheapest in area, decent room. The neighborhood could be better.
The room was clean, comfortable and quiet, friendly staff, and excellent value, given its proximity to the train. I also appreciated the microwave and fridge. Not fancy, but a great value. The neighborhood seemed a little rough, though we had no trouble with any passersby. I would have felt intimidated as a lone woman walking late at night, but felt pretty safe with my partner along.
The room smelled of cleaner. I saw them air drying the comforters, meaning they actually wash them. Shower looked a bit sketchy, so I avoided it. The family running the motel was very accommodating, and for that I am thankful. The cleanliness of the bathroom. The fact that you need an armed guard to patrol the motel parking lot.
Good for the price bad neighborhood
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It was close to where I needed to be. I got what I paid for. Walls are very thin, could hear conversations from other rooms. No maid service (granted they called the 2nd day and asked if we needed service). Towels were cheep and trying to dry yourself off after a shower...not very absorbent.
Getting out alive. One of the worst rooms I've stayed in. Dangerous neighborhood, homeless everywhere, loud conversations on the street all night, no ADA non smoking rooms on the 1st floor. I was charged more than quoted. Cigarette smell. Afraid to leave car in parking.