Prós: Friendly, helpful, knowledgeable staff; handicap accommodations in bathroom modern and safe.
Prós: THe free breakfast was better than most. Great to have scrambled eggs ,bacon and sausage
Contras: I like to run the fan at night to combat noise. The room only had a thermostat which clicked on and off all night. I wish hotels would have a night light in the bathroom
Prós: Friendly staff. Confortable
Prós: Great stay friendly helpful
Prós: Staff was very friendly. Room was spacious and well appointed.
Contras: There were no 'on demand/pay per view' movies, only just what was on TV at that time, which wasn't much. There was no magnifying mirror in the bathroom, which most above average ...
Prós: Management James was great
Prós: Breakfast was excellent, staff was very efficient.
Prós: Very comfortable rooms, especially the beds.
Prós: Super comfy bed and very clean
Contras: That we couldn't stay longer
Prós: Comfortable bed, nice breakfast, and 24 hour coffee bar. Very friendly breakfast staff. Free parking, friendly housekeeping staff.
Contras: Sink in bathroom drained very slowly, seems clogged. No extra blanketes, and we were a little bit cold during the night. No liners in trash receptacles, so we didn't want to put anything in the ...
Prós: Friendly staff, very clean and bed was extremely comfortable~
Prós: nice lobby, breakfast room well decorated rooms
Contras: the bedding was overly soft -- not comfortable tiny pool
Prós: the morning sun through window of our room, comfortable bed.
Contras: waiting until 7 am for not so great coffee.
Contras: The rooms and the furniture are old and the room smelled bad (musty and it appeared the rug had not been cleaned in a long time). Air conditioner was loud and annoying (and ancient). Everything ...
Prós: Comfortable and pleasant room overlooking parking lot.
Contras: Had dinner at bar in dining room - food was actually poor. Hotel staff had suggested that we make a reservation for dinner at their 'Tavern' restaurant - unnecessary since the place was ...
Prós: The staff and convenience to town center
Contras: The toilet area was almost too small to allow necessary activities.
Prós: Great location. Great staff. Restaurant and bar on site.
Contras: The room was outdated. The mattress was hard and uncomfortable. The furniture was old (not old as in antique, but old cheap and ugly). The room badly need to be updated with new mattress, furniture, ...
Prós: I was comfortable, love the patio.
Contras: I hear Northampton is ' not as nice as it once was'. All municipalities go thru their ups and downs. I enjoyed walking around Main St. On Saturday afternoon.
Prós: after Smith reunion and spartan quarters, the hotel was great relief before taking the Vermonter back to Philadelphia
Prós: I love the historic charm of this hotel.
Contras: The particular room I had on this stay was very small with a single full size bed.
Prós: Salad : lettuce over the hill unable to eat...salmon over cooked...steak was good
Contras: Salad lettuce should have been discarded.
Contras: This area of the hotel really needs work. The menu needs to expanded to cater to chicken. It was really slow both at the restaurant and room service.
Prós: Location is ideal - you can walk everywhere. Hotel has good vibe. Get a room with a balcony in the main hotel - you can see what's going on in Northampton. Hotel is a big pricey but parking is free and you don't need to drive to good restaurants. Continental breakfast is included but we're addicted to the 'Downtown' at Jake's restaurant
Contras: Last time we got a room in the Residential Cottages which is not part of the hotel. It's in the middle of the parking lot and you feel that. Room was big with kitchenette but didn't like it.
Contras: A little run down. Breakfast was OK, but minimal. ADA room had good wheelchair access, but this caused the room layout to be crowded in other areas. Pool has ADA compliant pool lift.
Prós: This is a premium market and this hotel is tired, in need of major upgrade. They compete with a much newer, swankier hotel right next door - and the room price is comparable. Northampton is a college ...
Prós: Location and price. I just needed a place to stay at my 50th Reunion and this worked very well.
Contras: Coffee was awful - very weak.
Prós: Linen and bed were comfortable and clean. Good variety for breakfast.
Contras: The room was not very clean. Fire alarm and other alarm were either rusty or dirty. Upholstered chair was shabby and arms dirty. Light switches were also dirty--bathroom visibly brown. Light ...
Prós: Slept great-bed very comfy-like lots of pillows!
Contras: Bathtub was slippery-tub strips were worn and some missing-difficult to adjust water temp
Prós: Rooms are very spacious and nice. The outside is plain, but the rooms are much better. Great location. Very good breakfast and friendly front desk.
Prós: In appearance, an old style motel but in reality much nicer. Well run property, clean rooms, comfortable beds, everything works, wifi is ok, front staff was always receptive and helpful. Good solid ...
Prós: The desk staff were very friendly both at check-in and check-out. The room was very clean. We visit Northampton for a mini road trip every year or two, and this is our favorite hotel. Good location...
Contras: The bed was a bit saggy and I don't remember this being a problem on previous visits. Also, this is a motel-style hotel with no interior hallways, so you often encounter people smoking outside ...
Prós: Excellent friendly staff.
Contras: Bathroom door did not close completely, therefore would not lock.
Contras: rooms was ok spacious but needs an upgrade parking a disaster as people park anywhere no parking assignment so I end up far from my room breakfast area is so small toaster old and not working it ...
Prós: Location, helpful staff.
Contras: General layout of room, floor was loose, heater was too loud.
Prós: The inn was fairly close to downtown. It had a breakfast room that was large and comfortable with a big fireplace and couch. The breakfast room had a waffle-maker for those who like waffles in the ...
Contras: The door stuck, but once I figured out to just heave my body at it, it was no problem to go in and out.
Prós: The autumn Inn location is perfect for us to walk to Smith College and Northampton downtown. The hotel rooms' family style decorations are also very unique and beautiful.
Contras: Some hotel facilities are kind of old and hard to use. For example, water faucet was very tight. I had to use both my hands and strength to turn it on. Not very convenient. Also the TV remote control ...
Contras: Stayed here with my family for 1 night. The room smelled horrible and is old and outdated. We went to the store to buy febreeze because the smell was so bad. Probably brand new in 1970. Cracked tiles ...
Contras: Breakfast was typical and limited. Dining room was warm and muggy.
Prós: The breakfasts were nice. Room was very old, dark and small. Picture led me to believe we were be staying in a 2 story bldg. but instead it was just a normal motel row of rooms next to the 2 story bldg.
Contras: see above
Prós: I loved that it felt like a hotel from my youth as opposed to a chain hotel. The front desk associate was wonderful and anything we needed was promptly attended to.
Prós: It is a cozy, well located and friendly place to stay when in Northampton. The staff is pleasant and I appreciate the non-corporate feel. My only concern, which was not true last time we stayed there ...
Contras: See above
Prós: If you're looking for an independent hotel, like the idea of getting away from the Marriott-Starwood-Hyatt-Hilton formula, Autumn Inn is a nice choice. Rooms are clean and beds are comfortable.
Contras: The decor here is from a different era. This is mid-range hotel decorating circa 30 years ago, except the TV takes up less space.
Prós: Convenient location
Contras: Old. Needs to be updated
Prós: Staff was friendly. It was inexpensive. The continental breakfast was great.
Contras: Everything needs updating. The room was very musty on check in.
Prós: The best was very comfortable and it was in a very pretty location.
Contras: It definitely wasn't a 3-star hotel in my eyes. I don't like having to enter my room from the street. My TV didn't work and the breakfast was limited.
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