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The room was giant The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
Right by Bourbon St room was clean and nicely appointed great central courtyard with pool Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
Great room. location, and the staff was incredible.
- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.
More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards. I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
location is great Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a
i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
O hotel é muito bonito, bem localizado e o quarto era bastante confortável. Os funcionários foram atenciosos e o serviço não deixou nada a desejar.
o hotel e fauloso nada, tdo perfeito
Equipe. Conforto. Localização. Jazz lounge. Os preços são muito altos durante as semanas do Mardi Gras. O jazz lounge fecha às 22 h
Bem localizado para fácil acesso a pé a todas as atracções no Bairro Francês. Elegante e bem conservado
A equipe foi excelente! A localização é excelente. O nosso quarto era muito pequeno mas ainda funcionou. A canela artigos cheirando deveria ser alterado para algo mais refrescante.
O hotel oferece um ótimo lobby, área de bar e jantar. Se a sua viagem inclui o French Quarter esta localização é excelente. Você está rodeado de excelentes restaurantes de todos os tipos. Ficaria aqui novamente.
Great location, helpful staff, clean room, updated bathroom, great courtyards.
location and friendliness of staff
The staff was very accomodating in all respects. The location was also very convenient to everywhere we wanted to go. This is a perfect location if you are going to Mardi Gras. The bar was only open until 9 pm which wasn't convenient, but there was a bar at the corner of Bienville and Burbon which was very close.
The hotel itself is really nice, especially the patio. The location of the hotel is also excellent The rooms were not really clean. The first room we had was so noisy that we could not sleep. We were then given another room which was quiet.
great position and good rate The hotel room could be more clean but it is not bad.
I have stayed at the St. Louis before, and it is my personal choice for location, atmosphere, and value in the French Quarter.
The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??
It was nice having the proximity of the hotel to multiple attractions.
Near the famous Bourbon St. Dirty room and absence of small fridges in the room
Location Electrical Disrepair, worn furniture, bad service in restaurant, mechanical problem, all night noise
Access to Bourbon Street and remainder of French Quarter There is a usage fee and utility fee that has to be paid at the end which really seem like charges that should either be incorporated in to the price of the room or dropped. I read about them online and was prepared. However, other parties checking out at the same time were very suprised. Also, parked for an overnight rate at a garage one block away for less than their garage rate.
A localização no Bairro Francês era ideal. Atmosfera agradável. O check-in levou horas esperando por um quarto limpo. O restaurante no café da manhã era insuficiente e levou 45 minutos para anotar o nosso pedido. E nem mesmo ofereceram uma segunda xícara de café. Que maneira de começar um dia!!
Great hotel. Really accommodating. They let us check in early and then also held our big suitcase our last day there even after check out. When we came back to get it they had a cab waiting to take us to the airport.
We only stayed one night but the staff were excellent, very welcoming and friendly. They let us check in early and gave us drink tickets for the hotel bar May Bailey's, even giving us an extra ticket since there were 3 of us. The bartender at May Bailey's was great too, very amiable, and told us the history of the bar and humored my friend when he asked about ghosts. When we came back late at night and were taking pictures, one of the staff recommended a good view from the second floor balcony if we liked pictures. The beds were heaven. I didn't even want to leave the room, those beds were soooo comfortable! Breakfast in the morning was pretty good with lots of options, better than any continental I've ever had. We had a wonderful time, only wish we had been able to stay longer! In future trips to NOLA, I will definitely be staying at the Dauphine Orleans again. Nothing major, just a hair in the sink and one in the tub. Otherwise very cleanly.
Location and staff were great. There is some sort of humidity problem in the rooms and hotel hallways. The smell was hard to ignore.
The rooms were very nice and spacious. The staff was friendly.
Enjoyed the atmosphere, comfort of the beds and temperature control. Balcony was such a pleasant bonus, loved it at night and in morning. room had not been completely serviced when we arrived but front desk was quick to respond to our needs.
A equipe foi provavelmente a melhor que eu já encontrei. Muito hospitaleira e simpática. A localização era ótima! As bebidas eram ótimas no bar. E a melhor parte foi poder relaxar do lado de fora na área da piscina Eu gostei de praticamente tudo. Apenas acho que as camas poderiam ter sido um pouco mais confortáveis. Mas em geral é um ótimo hotel. Eu definitivamente ficaria aqui novamente
Quarto com ótimo tamanho e uma fantástica localização! Equipe simpática e prestativa e tudo por um ótimo preço!
Os quartos era encantador. Localização excelente, grande cama king cama muito confortável e espaçoso quarto. Realmente nada, gelo no primeiro andar mas bom
Localização e serviço Sem iluminação na piscina para mantê-la aberta até mais tarde.. Seria bom poder usá-la mais tarde.
O hotel não é grande coisa. Os quartos são aceitáveis, se vc não puder pagar coisa melhor. Bem localizado na Bourbon Street. Há melhores hotéis na mesma rua, se vc puder pagar mais caro. Só fique nesse hotel se conseguir um bom desconto no preço. A demora pra fazer meu check-in foi inaceitável. Mas pra ser justa, eles me deram um quarto melhor quando já havia passado meia hora do horário em que eles deveriam me entregar o quarto. O quarto não tem frigobar. O restaurante do hotel só funciona no café da manhã e almoço. O elevador estava sujo.
Localização Uma garrafa de água e um embrulho foram deixados no quarto pelo hóspede anterior.
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
location price furnishings, maintenance level
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
2 blocks from bourbon
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
Pool, beds, doorman and location Desk staff and the lose of free breakfast