I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a
Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.
Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey. I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.
location is great Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
The room was giant The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Right by Bourbon St room was clean and nicely appointed great central courtyard with pool Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards. I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
A equipe foi excelente! A localização é excelente. O nosso quarto era muito pequeno mas ainda funcionou. A canela artigos cheirando deveria ser alterado para algo mais refrescante.
O hotel oferece um ótimo lobby, área de bar e jantar. Se a sua viagem inclui o French Quarter esta localização é excelente. Você está rodeado de excelentes restaurantes de todos os tipos. Ficaria aqui novamente.
A equipe foi provavelmente a melhor que eu já encontrei. Muito hospitaleira e simpática. A localização era ótima! As bebidas eram ótimas no bar. E a melhor parte foi poder relaxar do lado de fora na área da piscina Eu gostei de praticamente tudo. Apenas acho que as camas poderiam ter sido um pouco mais confortáveis. Mas em geral é um ótimo hotel. Eu definitivamente ficaria aqui novamente
Localização e serviço Sem iluminação na piscina para mantê-la aberta até mais tarde.. Seria bom poder usá-la mais tarde.
Os quartos era encantador. Localização excelente, grande cama king cama muito confortável e espaçoso quarto. Realmente nada, gelo no primeiro andar mas bom
A atenção da equipe e do gerente do Hotel. Lidaram com o problema com inseto muito rapidamente e profissionalmente. O restante da estadia foi muito agradável. Encontrar uma barata na casa de banho.
Me senti seguro e bem-vindo - viajante sozinho Tudo foi bom ... nada é perfeito. Nota 9 em uma escala de 1 a 10, sendo 10 a nota mais alta
Quarto com ótimo tamanho e uma fantástica localização! Equipe simpática e prestativa e tudo por um ótimo preço!
location price furnishings, maintenance level
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
Pool, beds, doorman and location Desk staff and the lose of free breakfast
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
2 blocks from bourbon
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
If you are looking for a place to stay in the French Quarter, close to the action but not in the midst, this is it. Hotel Provincial is everything you'd expect with a boutique hotel. Rooms were small but adequate. Beds are comfortable. Bathroom space is generous. One of the best features is the middle courtyard. Kind of acts like and outdoor lobby. Enjoyed sitting there early in the AM before heading out for fun. Hotel convenient to Jackson Square, Royal/Bourbon street action yet far enough off track so you don't have to "live" with the distraction. Most of the staff was friendly and very helpful A few staff members need to go back to customer relations 101, but thrat is hardly a reflection of the staff overall
O hotel não é grande coisa. Os quartos são aceitáveis, se vc não puder pagar coisa melhor. Bem localizado na Bourbon Street. Há melhores hotéis na mesma rua, se vc puder pagar mais caro. Só fique nesse hotel se conseguir um bom desconto no preço. A demora pra fazer meu check-in foi inaceitável. Mas pra ser justa, eles me deram um quarto melhor quando já havia passado meia hora do horário em que eles deveriam me entregar o quarto. O quarto não tem frigobar. O restaurante do hotel só funciona no café da manhã e almoço. O elevador estava sujo.
Localização Uma garrafa de água e um embrulho foram deixados no quarto pelo hóspede anterior.
This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though. The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
Location Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
Location was excellent! Staff was friendly. The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable. the only negative i have is that they were under construction and started working loudly very early in the morning.
I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Nice trip back in time with the courtyard. This is on Royal St just one away from the infamous Bourbon St in the French Quarter. Staff was great. Room was clean. Just realize going in that this is an old town with limited opportunities to actually park anywhere except public parking several blocks away. But again, old town blocks so the walking is not bad at all. Elderly and those have difficulty walking will have to watch where you walk the entire time as the sidewalks tends to have sudden drops scattered here and there. Very uneven walking, but again, it is a very old town. I believe no one should ever have to pay $100 a night at any hotel, except for event days and unless it is some palatial suite, so this is a general knock against the hotel industry.
Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day The Bathroom is a bit small but big soft towels were in abundance
Localização Sala de estar pronto a coleira Quarto para ser no chateau não descendo a estrada. Estacionamento gratuito 35$ extra?
Localização no French Quartier Café da manhã do lado de fora do Hotel
Somente a Localização é boa. O hotel é bem antigo e está muito mal conservado. A limpeza assusta e o banheiro é indescritível. Um dos piores banheiros que eu já vi. O hotel não tem nenhum serviço extra, como computador por exemplo. O café da manhã vai no quarto por que não tem restaurante no hotel.
Localização privilegiada para o conhecimento da cidade relativo ao Quarterão francês. melhoria do café da manhã pois não havia opção de pão que não fosse doce. Só pão doce, café, cream e suco de laranja.
Localizacao empregados, pequeno almoco
I met my best friend in New Orleans for a long weekend, and staying at the Cornstalk was perfect. The room was gorgeous, the staff helpful, the courtyard a perfect oasis to sit and eat take-out lunch, the beds super comfy. It is in the thick of everything, without being right on Bourbon Street, which would have been way too crazy. Royal Street is extraordinary, with tons of gorgeous antique shops and good restaurants. Most importantly - there was a coffee shop just down the block from Cornstalk, and the Verdi Marte is only about four blocks away, where you'll get the best sandwiches in New Orleans. This place was utterly delightful. They don't make it clear on the website that there is no elevator, and that even to get to the ground floor, there is a huge staircase - and this is the only access. The day we were checking out, an elder couple was attempting to check in, but the wife - who used a walker - couldn't begin to make it up the stairs to the ground floor, let alone the 2nd floor room they'd booked. This was a Saturday night, and I imagine they had a terrible time finding another room - and they'd obviously flown in from somewhere far away. This is something that should be made crystal clear to anyone who books a room.
Great location, and what a wonderful room!