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The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Great location. Close to everything in the French Quarter. Friendly and helpful staff
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
It does maintain the Marriott standards The hallways are noisy at night
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
Staff was great, especially Kelly at the Front Desk You're being nickled and dimed. Had to get a few pages printed, which were $3.56 each (double-sided) and it came to almost $200 for 50 pages. Wanted to go to the gym, which is an additional $12. The hotel is quite spread out. Going from my room in Building 3 to the gym was a 20 minute walk (and I walk fast). Not a big deal for me, since I considered it part of my cardio workout.
The hotel was in a great location and very walkable to various New Orleans attractions. The staff was very friendly and accommodating. They allowed me to change my room to a double queen and check-in early as well as do a late check out until 3 which I appreciated. The room was a nice size for two people. The bathroom wasn't as clean as I would like. There was hair left over from the previous occupant. The blanket was also dirty when I separated it from the sheet.
beds were very comfortable! Great location! Clean room. pool was cold its a southern state would be better heated. The refridge hummed the whole time. We had to plug it in when we got to the room. Wifi should be free for all. Its 2016 after all. Some english speaking house keepers would be nice as to have communcation instead of a yes from the staff when they clearly dont understand. maybe offer engllish classes to staff that wants to learn.
connected to outlets and cafe du monde! On the river
location was awesome parking fee was ridiculous could hear guest in the hallway check in was confusing, you had to be a hilton honor to get faster service
Clean Overnight parking rates are ridiculous over $40 a night
It was very close to the French Quarter Festival activities. The rooms were nice and we loved having appetizers and drink at the bar after a busy day of activities.
Riverside view, mall access from hotel, cleanliness Pool closed due to weather, could have used a microwave and unclear channels.
The location Everything has a huge fee associated with it, the valets were unfriendly and purposely gave us bad directions because we used self Park, our room felt like a motel six, the bed didn't have a comforter, when I called they acted unconcerned and sent up a thin scratchy blanket. The tv signal was terrible, the remote was from the 1990's, it literally took 4 seconds to change from one channel to the next. all of the appliances were unplugged. We were scheduled for 3 nights but we cancelled the last two and switched to a bnb in uptown. MUCH BETTER EXPERIENCE. The same price when you add up all the extras the Hilton tries to gouge you on.
Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).
Close to casino, Bourbon Street and restaurants. Air conditioner didn't work. We had to call several times for it to get fixed. After it improved it didn't last long. We had to call again. It never was fixed.
They charged extra for wifi and the gym. I thought this was tacky when paying over $200 a night forms room.
A sua localização atendeu-me plenamente. Próximo do Já procurei no site e ainda não encontrei nenhuma referência sobre uma taxa que me foi cobrada intitulada como mandatória que seria pelo uso de telefone e internet. Informei que não portava nenhum computador e que não havia, no primeiro momento, interesse no uso de computador. Mas, tendo em vista que a taxa era mandatória fui investigar a tal sala de internet e aí, encontrei apenas 1 computador para uso. Essa era a sala. Fiz um experimento estatístico para ver a relação preço/uso e fui a sala algumas vezes. Todas as vezes que fui estava ocupada (apesar de encontrar um aviso de tolerância do uso por 20 minutos) mas, um Hotel que hospeda a tamanha quantidade de hóspedes 1 computador é muito pouco. Sendo assim, a minha sugestão é que no site esse tipo de informação seja mais claro. Pagar não foi o problema pois sei que isso é uma prática no exterior mas, fiquei com um gosto de ter pago por algo que não usei apesar de estar a minha disposição mas, isso deveria estar na diária, ainda que embutido. Ok ?
The property is spectacular, but what sets it apart are the wonderful staff members there. Everyone from the doorman to the maid made me feel like I was am honored guest. Highly recommend this property!!! Not a thing!
Got charged for things that previous tenants had removed from mini bar
The hotel staff was amazing! They upgraded our room to a suite and went above and beyond to exceed our expectations. I was very impressed! The room was beautiful, I can't wait to stay here again! No, we loved everything about this hotel!
The room and common areas were fantastic. I mean fantastic. What a way to celebrate birthdays and off to college. Even more spectacular was the staff -- especially the front desk personnel. Without a doubt -- TOP NOTCH. Making the personal connection Not a thing. And I mean not a thing. While the room may have needed a little TLC (guests can be very hard on a room), my goodness. This stay will be a permanent family memory. THANK YOU! We will enthusiastically recommend this property.
Best stay at a hotel that I have ever had!! There was not one negative thing!
Staff is friendly and attentive. ELEVATORS are a disaster. I've stayed here twice in the last 6 months and the elevators don't work. Check out time is a DISASTER....20-30 minute waits for elevator. No turn down service the first night.
This guest did not leave comments about this hotel.
Staff and size of room Not enough light in dressing/closet area or magnifying mirror in bathroom. Bed too soft and too big.
This guest did not leave comments about this hotel.
They exceeded my expectations! This is definitely one of the bed hotels I have ever stayed at! Everything was perfect!!!
The room was very big. Large bathroom, seating area, and desk area. For a 4.5 star hotel, I was shocked that there were no towels in the room when we went to shower. The ice bucket was not emptied or the coffee maker. There are a lot of options in New Orleans, and I don't think this was the best bang for the buck.
When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.
comfortable bed no complimentary internet access in business center and no complimentary coffee in the morning
I thoroughly enjoyed my first trip to New Orleans, and our lodging was a big part of it. The room was clean, very comfortable bed. All of the staff was very helpful, the concierge gave us many tips.
drink machine not cooled-hot drinks
location, near the congress centre
Very close to convention center and Harrah's Casino. Excellent location for business. Room service not very effective. Hotel restaurant staff not efficient enough(they act slow).
The beds and bedding. The quality of the breakfast. The fact that the restaurant didn't open till 7:00 am. The monring we ate there, it opened at 7:05 and we didn't get out of there till 7:45, which made us late for our meetings. Most business people want to get in and out for breakfast and are not very concerned about a gormet experience. The should open by at least 6:30 am.
Comfort and near all I was disappointed when I was not given comp. Breakfast for the 3 nights I stayed
The hotel was clean with comfortable rooms with a good location to walk to various sites around New Orleans. No open restaurant, complimentary coffee in the lobby you pay for, despite their advertisment they are not attached to the casino to name a few.
We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.
I liked how clean and modern it was. It was very expensive for what we got. The only parking they had was valet and it was 47$ a night. After paying 415 for the room seems really steep. We were also really crunched for time Sunday am and had to wait about 20 minutes to get our car which was frustrating. When they tell you to call ten minutes ahead to have your car ready for you.
The beds were Awesome! Very comfortable. Wet spot on the floor of the room. Bathtub a little dated.
Nice interiors and free bottled water. They have good beds though, that was a plus. Very poor facilities, in this day and age, no free wifi is just not OK, its a dealbreaker. Its not like they are not charging enough for the room, plus wifi does not cost a lot anyways! And whats with the $45 valet per night? Do they wash your car and paint it?? We thought it was fleecing as they knew that parking is an issue around that neighborhood. Overall just OK place, not worth the effort to stay here.
decore style, great location- most things in walking distance, safe, good value. No exhaust fans in bathroom, pool is deceiving from pics, much smaller in person.
One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service. If I had to pick something, I didn't like the pillows. Too hard, but that's just me.
The location was perfect for us. Not too much congestion, but close enough to walk to the French Quarter and other shops. I also like the decor of the hotel and the beds are very comfortable. No fault of the hotel, but at wee hours in the morning, our drunk neighbors were very very loud in the halls and in their rooms. More sound proofing would be greatly appreciated.
Location was superb, room were clean, and staff were excellent. Pillows were a bit hard to make comfortable.
This trip was my first time to the south, and the staff at Le Meridien were very polite and professional. Everywhere from the bell hop during the day, to the bartender at night, to the front desk reception. The in-room service was excellent, the food and wine hit the spot. The location was a bit farther from the convention center then I anticipated but it was nice to have a little stroll to and from the conference to the hotel. I really like the decor at Le Meridien. The pool and gym were fantastic! I did not like how expensive the in-room service fee is. I was charged $4 fee plus another $10 fee, both labeled as in-room service fee's to order dinner up to my room.
Very classy and great location. Staff was helpful and friendly. Bed was super comfortable! Little expensive
I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.
friendly, Luxe, design
Contemporary look, friendly staff, comfort Lack of food options and different times of the day
Da relação qualidade - preço. Hotel confortável, limpo e bem localizado
A comodidade e conforto do quarto sao execelentes, tudo de muito bom gosto. Detalhes do hotel com muito charme e conforto, altamente profissionais e confiáveis. Café da manha muito bom, tudo perfeito. Voltaria outra vez com segurança. A tercerizacao do estacionamento.
Excelente localização, perto do French Quarter, pessoal simpático, quartos confortáveis e rede sem fios gratuita A rede sem fios teve um funcionamento intermitente.
decoração, café da manhã, localização excelente. Não!
Eu amei tudo sobre este hotel. Extremamente perto de tudo e a equipe foi excelente
Fui muito bem tratada. O hotel e maravilhoso e a tarifa booking.com e imbativel.
Lindo hotel com camas extremamente perto e tranquila área Não exatamente no Bairro Francês mas definitivamente perto
Da localização. As acomodações são antigas e a conservação deixa a desejar. O bar fecha muito cedo e não são oferecidas alternativas no hotel.