O serviço de atendimento ao cliente neste hotel era ótimo. Se você estiver indo para negócios ou lazer, este hotel tem tudo o que você precisa. Eu já fiquei em vários hotéis em Nova Orleans e este é de longe o meu favorito.
Pensei que tinha me hospedado em um hotel 5 estrelas. Era muito limpo e sofisticado.
Localização Limpeza Conforto 9
Tudo Tive problemas com o meu cartão de acesso várias vezes, mas nada de mais
Ótima estadia! Hotel limpo e confortável. Centro de negócios não é gratuito, o que é um ponto negativo. Carla na recepção do hotel é maravilhoso !!!
Serviço amigável e cortês com um sorriso.
É fácil fazer o check in
O estacionamento era caro demais!!! Com vagas limitadas Mas a equipe de limpeza, o serviço de mensageiro e a recepção eram maravilhosos EXCELENTE!
Modernos. Amigável. USD 40 por dia pelo estacionamento com manobrista!!
Localização Taxa extra pelo quarto de canto cuja vista não é boa
Ambiente rústico, café, bebidas, localização, equipe Banheira/Chuveiro poderia ter sido actualizado, mas estava funcionando.
Ótimo hotel!!! Fica a uma curta caminhada da rua Bourbon, do mar e do mercado. Nos divertimos muito!
A sua localização atendeu-me plenamente. Próximo do Já procurei no site e ainda não encontrei nenhuma referência sobre uma taxa que me foi cobrada intitulada como mandatória que seria pelo uso de telefone e internet. Informei que não portava nenhum computador e que não havia, no primeiro momento, interesse no uso de computador. Mas, tendo em vista que a taxa era mandatória fui investigar a tal sala de internet e aí, encontrei apenas 1 computador para uso. Essa era a sala. Fiz um experimento estatístico para ver a relação preço/uso e fui a sala algumas vezes. Todas as vezes que fui estava ocupada (apesar de encontrar um aviso de tolerância do uso por 20 minutos) mas, um Hotel que hospeda a tamanha quantidade de hóspedes 1 computador é muito pouco. Sendo assim, a minha sugestão é que no site esse tipo de informação seja mais claro. Pagar não foi o problema pois sei que isso é uma prática no exterior mas, fiquei com um gosto de ter pago por algo que não usei apesar de estar a minha disposição mas, isso deveria estar na diária, ainda que embutido. Ok ?
A equipe foi maravilhosa, o quarto era espaçoso, o banheiro luxuoso e a localização excelente para chegar ao French Quarter e às lojas perto do rio. Estacionar é sempre caro em Nova Orleans. A equipe de manobristas foi muito simpática e atenciosa. Eles ajudaram a tornar o doloroso custo mais suportável.
The staff was extremely helpful and cordial. Only Double Beds available for my stay. We requested King bed for our stay. Also valet parking wasn't available for our stay.
My husband,3 young kids and I spent the weekend here to do some fun Christmas activities over the weekend. Excellent location across the street from convention center and Riverwalk, near Fulton street and French Quarter. Staff was excellent, room was very nice and located in a very safe area of New Orleans. We'll definitely be staying at the Mariott again!
Offers valet parking only
Staff was very accommodating, the hotel was clean and excellent condition The pillows were feather pillow which was very uncomfortable, when I asked for foam pillows they were out, I guess other guest wanted foam pillows. WiFi was expensive I don't understand when you check into a cheaper hotel it is free, now days WiFi is just as used as TV and they don't charge for that.
The staff was good, location was good, beds were comfortable. (However, we were put in a two-queen room when we asked for a king.) Starbucks in the hotel was convenient, however I was used to free coffee for guests at other Marriott franchises, so that was a little disappointing. I really wish that there had been more drawer space. It was inconvenient for staying a week, though I suppose most people staying are just there for a convention.
O cheiro do quarto como mofo
Excelente localização, quartos espaçosos. Somente estacionamento com manobrista disponível, por USD 40/noite
Happy hour! Estacionamento com manobrista é caro, quase USD 50 por noite
Os quartos eram espaçosos e nós gostamos do happy hour e do café da manhã.
Room size and amenities were great. You could hear the rooms above and next to you.
Breakfast is awesome and unlimited. They have special events in the evening as well offering the guests snacks.
Spacious, clean rooms, in a great location (very close to Emeril's/the WWII Museum/Harrah's and only a 15 minute walk to the French quarter), at a fantastic price. You could do a lot worse at this price point with not that much more upside. We didn't even take advantage of the gym or free breakfast. We liked it. We weren't expecting to be wowed upon arrival and we weren't. A lot of families stayed, and therefore there was some noise. Nothing unreasonable.
The room was great and better than described. Powerful AC/Heat Unit. The Kitchenette had cookware and dishes, a dishwasher, full size fridge, two stovetops, a large coffee maker, large sink, and table for two seperate of the living space. There was a decent sized pull out couch, coffee table, and large desk. Large Closet and fantastic shower pressure. Garden and pool are enclosed from street view. Basketball court and fitness center. Free Breakfast options that were beyond expectation in variety and quality. 4 short blocks on straight line from convention center. I was closer and paying less than most attendees. The employees were the best, though. They checked my bags since I got in for a conference at the Convention Center early, gave me free trolley tokens and advice for touring, easy to talk to, and met all of my needs. Only 4 blocks away Street-side hotel rooms in ANY part of downtown New Orleans can be loud on Friday and Saturdays, and my room was ground floor street side.
A equipe era ótima, os quartos eram limpos e arrumados. A piscina era boa, limpa e filtrada. E a localização era conveniente, com uma vista agradável O preço do manobrista era um pouco caro
Muito limpo, café da manhã com grande variedade. Gostaria definitivamente reservar novamente.
Meu marido e eu só estaríamos em Nova Orleans por 1 noite. Queríamos ficar em um lugar com charme e este foi perfeito! O hotel fica em uma área muito agradável, mas não muito longe do French Quarter. Nós definitivamente voltaremos.
Rude e lento com manobrista Demasiado onerosos para os serviços prestados
Everything was great- friendly staff, convenient location, free parking, hot breakfast, and pet friendly. The only thing i wold really request would be a fridge in the bedroom and a rug or carpet on the wooden stairs in the upper corner of the building. During a rainy morning, I slipped down several steps on the way to breakfast.
Went to the Smoothie King Center to watch the Pelicans game. This hotel was within a 5 min walk. Room was large Room was clean - Hotel feels very new. Finding the parking garage was more challenging than assumed. There is a construction adjacent to the building. Made for an early morning wake-up call.
Very clean and friendly staff. Terrible parking
Nice The facilities and staff are rude and not reasonable at all. They just keep saying sorry but like everyone can agree, when someone says sorry so many times they do not mean one word of it.
On the Saturday night of mice day somebody was two and he berated to get into his room and was sleeping on the floor. Hotel staff person walked by as I was leaving my room and did not address the person sleeping there.
Amazing location, close to everything. Walking distance to French Quarter and river walk The bed was a little too hard have me back pain.
Awesome location. Close to everything I wanted to see. No pool but it's OK. Wasn't in the hotel much anyway
Our bed was so comfortable.
Awesome staff after being disenchanted by Expedia booking. Had to scramble and this was an awesome experience. Nothing!
The staff was very professional and helpful, friendly and with a very present concept of service. Good view of the city, quiet within walking distance of all the action the toilet bowl was a bit old and chipped
The staff were wonderful, helped us and went beyond to help us. We enjoyed our trip very much! Nothing.
It was center to everything, on the street car line, and rooms were quiet and cold!!! Great place
Great restaurant service and variety especially BF Great Wi-Fi Great price on Kayak Young female at Front Desk waited on 4 people at one time Stored luggage and kept my car for 2 hours to eat lunch after checkout better directions to second elevator which is at the end of the wall
Customer service was really good. The restaurant in the hotel was awesome. This is an old hotel. The elevator is bee old and slow. In fact an employee was in the elevator with me and she had to jump up and down to get the elevator to move. The tub in the bathroom was a bit scratched up. The rooms are very small. There was old food in our fridge. The valet is a bit confusing when you first arrive. It takes 20 minutes to get your car.
Close to sightseeing BED BUGS! PARKING ISNT 14 DOLLARS! HORRIBLE SERVICR!
We loved that this hotel was only walking distance to Bourbon Street. We hated that parking was not included in our stay. The parking decks are about 2 blocks away and are $20+ per night.
Room seemed clean, had a mini fridge and microwave and a nice office area. The parking situation is ridiculous. They have a small lot that you can park in for free if there's room, but if not you have to park in the hospital parking for like $18/night. Why can't the hotel clear a deal with the hospital and let guests stay in their garage without expense?
Great customer service. Water was left in tub... Iron leaked water. Walls thin you can here everything.
Location.. Right on Canal & Blocks away from Bourbon St Trolley & Bus Stops across the street Staff was wonderful. Especially our morning staff(sorry forgot her name). She went the extra mile. Gave us 2(FREE) trolley passes so my husband & I ventured out in N. Orleans. Nite & all around staff was very courteous. OVERALL...Great stay PILLOWS WERE TOOOOO SMALL.: We travel a lot & never saw some pillows that small. look like sofa throw pillows. Towels: but NO wash rags the following day(I'm sure they would have supplied sum if I'd called but we travel with some. PRICE: We paid $209.00 per nite & the Marriot few blocks away was $239, I know bc family stay there....
Coldest shower ever. Very thin walls. We were woken up several times from people just getting ice. Very overpriced!
It was very hot like the air wasn't working,but beside everything else was OK.
When I showed up my reservation had been canceled. I was on the phone for over a hour trying to get things straight. We were finally put in a room after they told us there were no more rooms available. The room we were put smelled awful clearly people had been smoking in it all night long. They ended up moving us to another new room. We ended up missing our dinner reservation, making our friends wait, and were late to the event we were there for. Overall the worse hotel experience I have ever had.
Clean, comfortable, close to French Quarter. There was a fridge & microwave in the room. ( but signs asking you not to take food upstairs) Queen Suite had a Full sized bed not a Queen. In room information indicated that breakfast was included. (It was NOT) No valuables safe in the room. Elevators a little sketchy. Great view of a parking deck. No closet light
I loved that it was walking distances to Bourbon Street, Walking distances to shopping centers and an awesome location for transit transportation. The Trolley drop off and pick you up right outside of the hotel and it's very cheap. $3 for a 24 HR riding pass. I love the price of the hotel and the fact that they allowed my check out to be at 12pm when asked. I didn't like that the hotel didn't have continental Breakfast as its stated during online registration
Really nice hotel. Great for anyone who is looking to be close to bourbon street, but doesn't want to be so close that they can't sleepy thanks to all the noise. Staff was amazingly friendly. Wish there could have been more food at breakfast.
The hotel is ideally located on Canal Street. It is close enough to the French Quarter, that a walk takes about 15 minutes, but far enough that you do not have the noise, the dirt, or the crowds. It was agony trying to get information about parking. It took several attempts to get someone to answer the phone. The first employee was not helpful. I called a second time and got someone who gave me the phone number for the parking garage. I called the garage number, and the agent gave me the address and the rates, which was my original purpose.