Ótimos quartos que são bem projetados para acomodar vários membros da família
Um hotel e apartamento limpo, comfortavel, silencioso, café continental excelente. Uma quadra da Burbon Street. Mesmo prédio do Ritz, com sala de internet (paga), jardins e restaurante com música ao vivo, dança (era sábado a noite), sem sair para a rua (Ritz). Estacionamento com Valet U$38,00, próximo coberto U$14,00, descoberto U$10,00, diária. Um excelente custo benefício. O site mostra menos do que realmente é.
Nice and clean. Close to the main attraction. Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.
I liked the room and where the hotel was located I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.
Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA Pipes broke the last night and our room had wet carpet; they moved us once I reported it
The bell hops were nice and that's about all I can say nice about the place. When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.
The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again. The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.
Not as expected for a JW
Wonderful service, comfortable and clean. Great location for us. Would love to stay there again. No cold water from faucet
Lovely hotel, very pretty. Restaurant is great as well. Nothing
Clean, modern amenities. Comfortable beds. Lots of young adults stayed during the weekend and they were up and loud at all hours if the night. Hanging out in the hallways and keeping us up.
We stay here everytime we come to New Orleans. We love the location and the service has yet to disappoint. We would definitely recommend this hotel to friends.
staff was great, decor was very nice, great bed and linens... the shower/tub combo wasn't bad, but it would be really nice if it were an upgraded glass door shower. not a complaint... but that's something i do look for in a hotel where i pay this much. thanks!
Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time. Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.
Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).
Staff was great, especially Kelly at the Front Desk You're being nickled and dimed. Had to get a few pages printed, which were $3.56 each (double-sided) and it came to almost $200 for 50 pages. Wanted to go to the gym, which is an additional $12. The hotel is quite spread out. Going from my room in Building 3 to the gym was a 20 minute walk (and I walk fast). Not a big deal for me, since I considered it part of my cardio workout.
The location Everything has a huge fee associated with it, the valets were unfriendly and purposely gave us bad directions because we used self Park, our room felt like a motel six, the bed didn't have a comforter, when I called they acted unconcerned and sent up a thin scratchy blanket. The tv signal was terrible, the remote was from the 1990's, it literally took 4 seconds to change from one channel to the next. all of the appliances were unplugged. We were scheduled for 3 nights but we cancelled the last two and switched to a bnb in uptown. MUCH BETTER EXPERIENCE. The same price when you add up all the extras the Hilton tries to gouge you on.
connected to outlets and cafe du monde! On the river
They charged extra for wifi and the gym. I thought this was tacky when paying over $200 a night forms room.
location was awesome parking fee was ridiculous could hear guest in the hallway check in was confusing, you had to be a hilton honor to get faster service
Clean Overnight parking rates are ridiculous over $40 a night
beds were very comfortable! Great location! Clean room. pool was cold its a southern state would be better heated. The refridge hummed the whole time. We had to plug it in when we got to the room. Wifi should be free for all. Its 2016 after all. Some english speaking house keepers would be nice as to have communcation instead of a yes from the staff when they clearly dont understand. maybe offer engllish classes to staff that wants to learn.
Close to casino, Bourbon Street and restaurants. Air conditioner didn't work. We had to call several times for it to get fixed. After it improved it didn't last long. We had to call again. It never was fixed.
The hotel was in a great location and very walkable to various New Orleans attractions. The staff was very friendly and accommodating. They allowed me to change my room to a double queen and check-in early as well as do a late check out until 3 which I appreciated. The room was a nice size for two people. The bathroom wasn't as clean as I would like. There was hair left over from the previous occupant. The blanket was also dirty when I separated it from the sheet.
It was very close to the French Quarter Festival activities. The rooms were nice and we loved having appetizers and drink at the bar after a busy day of activities.
Riverside view, mall access from hotel, cleanliness Pool closed due to weather, could have used a microwave and unclear channels.
The staff was very accomodating in all respects. The location was also very convenient to everywhere we wanted to go. This is a perfect location if you are going to Mardi Gras. The bar was only open until 9 pm which wasn't convenient, but there was a bar at the corner of Bienville and Burbon which was very close.
Near the famous Bourbon St. Dirty room and absence of small fridges in the room
Location Electrical Disrepair, worn furniture, bad service in restaurant, mechanical problem, all night noise
I have stayed at the St. Louis before, and it is my personal choice for location, atmosphere, and value in the French Quarter.
Great location, helpful staff, clean room, updated bathroom, great courtyards.
location and friendliness of staff
It was nice having the proximity of the hotel to multiple attractions.
The hotel itself is really nice, especially the patio. The location of the hotel is also excellent The rooms were not really clean. The first room we had was so noisy that we could not sleep. We were then given another room which was quiet.
great position and good rate The hotel room could be more clean but it is not bad.
Access to Bourbon Street and remainder of French Quarter There is a usage fee and utility fee that has to be paid at the end which really seem like charges that should either be incorporated in to the price of the room or dropped. I read about them online and was prepared. However, other parties checking out at the same time were very suprised. Also, parked for an overnight rate at a garage one block away for less than their garage rate.
The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??
simply superb, nice visual, great staff, very comfortable, nearby the points of interest. ...and a great summer deal for the rooms nothing...but the parking was a bit awkward, even with the valet. but not terrible
The helped helped secure my motorcycle in a safe place during my stay. It meant a lot to me!
On the St. Charles Trolley route, so easy to come and go at all times of day or night. Room furnishings were modern, and made you feel comfortable. Front desk staff helped us with luggage and cabs. Very nice.
value + location + availability for one night + easy accessibility nothing to report
the lighting on the building,and the lobby...... the sheets and pillow linen was not crisp and clean.
Short walking distance to all the city attractions. Hotel Staff were helpful and friendly. The hotel is beginning to looks old and dirty. Furniture in the lobby area needs replacement. Carpets in rooms are stained and the bed linen did not look clean or hygenic
The staff were some of the nicest hotel staff I have ever experienced Rooms were very small
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Great location. Close to everything in the French Quarter. Friendly and helpful staff
It does maintain the Marriott standards The hallways are noisy at night
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
Localização, as camas eram muito confortáveis, quartos limpos Não tinha água quente no chuveiro e a equipe não foi muito útil para solucionar o problema. Os corredores eram muito barulhentos e parecia que uma porta estava sempre batendo. O estacionamento era caro (40/noite).
Infelizmente no meu ultimo dia tive problema com agua quente em meu chuveiro