Standard Westin property. Good location for Napa Valley visit. Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.
The staff was very friendly and helpful in arranging a winery visit. Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus. It was pricier than it should have been.
A equipe foi muito atenciosa e hospitaleira durante toda nossa estada! Um membro da equipe cumprimentou-nos no nosso carro na chegada para pedir-nos ajuda e um outro membro (RJ) acendeu a lareira para nós quando estávamos tendo um almoço de família. Meu filho ganhou um novo amigo. Nada
tamanho e conforto do quarto, além de bom café da manhã que incluia iogurte e frutas. A internet não funcionava no quarto, apesar do site do hotel indicar o contrário.