Prós: Good last minute rates and online booking was easy
Contras: Pillows were uncomfortable and they slid a receipt under the door at 4 am and it woke us and scared us half to death!
Prós: Large rooms. Clean. Very nice front desk staff.
Contras: Reservations person wasn't very helpful. I called to see what time we could check in and thought she was uninterested and rude. I was pleasantly surprised though by how fantastic the front desk...
Prós: Great friendly staff and beautiful hotel.
Prós: Well maintained..excellent continental breakfast.
Contras: a bit noisey but not the fault of hotel
Prós: The hotel is inviting and in an excellent location - close to I287 and downtown Morristown. The room was tastefully decorated, very comfortable and clean. Breakfast, WiFi, coffee bar included.
Contras: Desk staff did not meet my expectations. The assigned room was occupied. The customer service agent was not at the desk when I checked out about 5 AM. The $50 incidental deposit has not been credited to my account though reversed on the hotel system.
Contras: Room was nice but had an old bulky TV. The breakfast was the typical spread but there was not enough seating for people to enjoy the meal. It felt rushed because people were waiting around nearby for an available seat.
Prós: Beautiful older building that has been refurbished and updated. Elegant accommodations. Room was a little small but very comfortable.
Contras: Commuter train right there, which blew the horn late night and early morning. Also, they gave us a handicap accessible room, which meant the shower was set for wheelchair height and there was no tub or lip around shower, so water spilled to floor.
Prós: The lobby and restaurants.
Contras: The staff was somewhat helpful, their shuttle should run more convenient hours and the rooms are getting a little dated.
Prós: Elegant but not pretentious
Prós: We have family in Madison and we were there for a wedding. It is great having such a fine hotel with bar and restaurants so close to family. Also great you have a pool, we had no time to use it, but ...
Contras: The ambiance, or the furnishing struck me as a little old fashioned, a little dark. But that doesn't really concern me.
Prós: Breakfast staff and food
Contras: Expensive and couldn't modify reservation according to desk since it was a pre pay. This may have been untrue.
Prós: The breakfast included was excellent with attentive and friendly staff.
Contras: I felt like the bathroom floor could have been cleaner.
Prós: Location, condition and price
Contras: More varied menu in restaurant.
Prós: Bed was awesome, especially the pillows! And loved the breakfast.
Contras: Seemed a little pricey
Prós: The staff very friendly and helpful for all the questions I asked regarding the area special the front desk agent House keeping lady was so polite
Contras: Very close to general area down town
Prós: I loved the comfort of the bed and the cleanliness.
Prós: Nice size room, very clean, comfortable bed and pillows. Nice decor
Contras: No complaints at all
Prós: The receptionist is a really nice guy. The breakfast is great too.
Prós: Our room was beautiful, spotless and comfortable. It was also convenient to all the places we visited in Morristown. We were able to walk to all our destinations on South Street and nearby. They had delicious fresh baked cookies in the lobby upon our arrival!
Contras: In person the hotel looked smaller than pictured online.
Contras: Busy roads (one way). Hard to get into and out of.
Prós: Room was comfy
Contras: The room for the most part was clean and comfy. My kids loved it and want to come back. The staff was pleasant.
Prós: From Ashley's cheery greeting to our wonderful room. This is a great place to stay.
Prós: Excellent made to order omlets. Room immaculate and gorgeous design. One of the few hotel rooms I felt like moving into for a long time! Unfortunately only there for one night. Had a very nice ...
Contras: Everything was perfect.
Prós: The attitude of the front desk
Contras: Curry smell
Prós: The suite was very large and comfortable. Full kitchen and poolside. There was a nice lounge on site for a few drinks. One of the best suites I've stood at.
Prós: Good variety/selection of eateries, all within walking distance.Mo
Prós: The property was conveniently located right off the exit. It was clean and well appointed. Breakfast was excellent even had an omelette bar. Staff was super friendly. Rachael Che led us in late night ...
Contras: Please put liners in trash containers
Prós: Rooms were amazing
Contras: Weight room coukd barely fit 5 people
Prós: Everything was great
Contras: Nothing I can think of
Prós: Service was very nice. We like to stay again their.
Contras: Farther from my destination than expected.
Prós: Location. Very comfortable and clean. Very nice staff.
Prós: Very comfortable bedroom. Good Value Restaurant in the evening
Contras: The check in staff were far less. I mean less all round, than one expects at a 4-star hotel Do not ask them to get you a taxi..(Unless you are willing to be overcharged)....Use Uber! Breakfast ...
Prós: great hotel, my second time at this location , top notch
Prós: great hotel nice breakfast
Contras: after hours room service food was really bad
Contras: I got allergic the morning right after a night stay in the hotel. Their attitude in dealing with the matter is bad. Ridiculously, the morning they came over to tell me they couldn't find my name in system. (Actually I did check in by using my last name)
Contras: Air vent was very filthy. I had severe allergies during my stay.
Contras: Exercise room small and unappealing, not in line with a 4star hotel.
Prós: Clean, well-appointed, good location. Although there were three weddings that weekend, my room was very quiet. No problems in any way during my stay. The bed and sheets were extremely comfortable.
Contras: No issues at all.
Contras: Pool was outside. No movies to rent. Took my be niece's there and it was a total let down.
Prós: Very comfortable rooms. Staff friendly and professional.
Contras: Air con very noisy. Shower not always very hot. I've stayed in better for a lot less but, it was ok for what we needed. Room service very expensive even just for coffee.
Prós: Friendly staff
Contras: No microwaves available in rooms
Prós: Excellent location, walking distance to many restaurants and train station. Staff was very helpful and professional. Good wine selection at the bar. Room was always clean and tidy when we returned ...
Contras: Bed was too soft for me. Tear in the carpet in the hallway. Rooms could be updated.
Contras: Cleaning services didn't clean the room.
Prós: Air conditioner worked. Other than that room was old and needed a lot of TLC. Loud people in the hallways all hours of the night.
Contras: Room was old and needed a lot of TLC. Swimming pool is part of a health club and was reserved for private lessons, disappointing my children who were regulated to one 'lap lane' that was being used by a lap swimmer. Unacceptable.
Prós: Free Internet, In-room Coffee machine and Refrigerator is a plus. In-door parking is very good during rainy days.
Contras: They charge $10 parking which they used not to charge for the last at least 7 years of my experiences here.
Prós: convenient to downtown and walking distance to all the restaurants and hipster bars, as well as the Green...
Contras: Building evacuation at 3:30 am for false fire alarm! (Had to throw on clothes, grab my tech stuff and briefcase and then sprint down 6 flights of stairs just to stand around on the sidewalk, in the ...
Prós: room very dirty
Prós: Good location for a stop on my trip.
Contras: I stayed at this hotel last year on Memorial Day weekend. Then it was a first-class experience. This time, there were a couple of minor issues with my room: broken radio, loose fixture in bathroom, ...
Prós: Right in Morristown and close to everything. Lots to walk to within 5-10 minutes on Speedwell and the Morristown Green area. Easy drive to nearby hockey rinks and shopping.
Contras: The photos are not close to the real thing.... Its still good value for money but pictures are very different. In reality it is slightly older.
Contras: Apartment was not same as advertised. Per the instructions we were supposed to retrieve the keys via a lock box on the door. When we arrived the door to the unit was wide open; there was no lock box ...
Prós: Liked location, size of apartment, kitchen and bath care pkgs were much appreciated. Loved table set for two. Very welcoming!Loved laundry machines in suite. Instructions for entry upon arrival were ...
Contras: Would have preferred a king bed. Bathroom floor was dusty with dust bunnies in corners. Bedroom closet doors did not open and close properly.