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Great room with all amenities we could have wished for. Very comfortable and good value considering location, and that breakfast and 'happy hour' drinks were included.
Very close proximity to attractions such as Notre Dame Basilica and Habitat 67.
Great staff Third world quality Wi-Fi in the bedroom
The overall quality from Hotel, it was fantastic. Thanks, we really enjoyed our stay, even it was business. Just would like to see breakfast start a little earlier, there were several people waiting.
Large suite was almost as big as an apartment. Great breakfast Small shower may be a problem for larger people.
Excellent customer service
location was excellent. comp. breakfast and managers "happy hour" was awesome.the staff was wonderful and extremely helpful.
So convenient to metro and walking for sightseeing. Great breakfast! Staff was amazing- concierge was extremely helpful with directions! Highly recommend this hotel to others. Bathroom shower head could not be secured in holder.
I was upgraded to a suite and was happy to see how nice it was. Great kitchen layout and living space. Restaurant was way too busy to try. Nicely quiet at night.
Thank you Kayak for making a stay here affordable! We loved the location and the room (though a little dated) was huge, comfortable and very clean! They gave us 2 complimentary drinks and breakfast was included. The staff was incredibly friendly and helpful. Joey at check in, never would have guessed he was new. Bernard our wait staff at supper-never would have guessed he was called in and was swamped because he took great care of us. And our omelette creator was amazing. Hilton all of your hotels can use Montréal Embassy Suites as their example.
Size of the rooms and hot breakfest
The hotel is a charming boutique inn. The staff is very competent and friendly. The walls are adorned with colour and form. Everywhere you look is another reason to return. The atmosphere is intoxicating. Bravo! We satyed for only one night.
Great Location, fantastic rooms and staff. The art was amazing. Will for sure stay at the hotel again.
very pleasant, helpful staff. bed and bedding very comfortable. Easy access to old town. very small bathroom lacking good light. no shelf to put your cosmetics on. Reception is located on path to elevator, you are always in other peoples way...does not make you feel welcomed...
The hotel itself is quite unique. The architecture the building along with art and what not. Gives it that boutique feel. Must also be said, that the staff was also very pleasant and helpful. I could see myself staying there again. Its probably moot, but the hotel was recently rebranded, changed ownership, whatever, but all the linen and such has the name of the previous hotel. I'm sure getting all new linen is a pricey, but it seemed a bit tacky...?
Location and decor
beautiful room housekeeping knocked on door once before 8am
O que mais me agradou foi a localização do hotel em relação ao Edifício da ICAO, onde se realizou a Conferência de Alto Nível sobre Segurança Internacional, razão principal de minha estadia em Montreal. Desde o hotel, se tem acesso ao metrô, centros de compras, teatros e a vários edifícios, inclusive ao da ICAO, através de galerias subterrâneas. Isso é particularmente importante para se proteger das condições climáticas em Montreal. A cobrança à parte pelo acesso à internet e café da manhã. O valor cobrado pelas diárias deveria incluir esses custos.
Quartos muito confortáveis Tinha apenas 1 computador para usar internet free no loby do hotel para todos os hospedes usarem.
Hotel bem localizado na parte antiga e mais importante da cidade. Hotel de primeira qualidade e com um serviço de concierge impecavel assim como todo o staff. Conseguiram ingressos para o Cirque du Soleil mesmo sem disponibilidade no sistema e sem cobranças absurdas. Otimo hotel e rede pois ja conheço outros da rede em varias partes do mundo e eles sao perfeitos.
Charm of the old building, courteous staff and proximity to historic sights and good food and galleries. I would have liked to have more light available in the room.
location in old Montreal I was charged for 5 phone calls when I only made one
Nice rooms, two excellent bars/restaurants in the hotel and very friendly staff Nothing worth mentioning
The hotel location. The breakfast. The bed. Staff not very friendly. Staff cold in manner (fake smiles). Control of shower temperature difficult.
It was a reasonably priced hotel (and with very reasonably priced services) in the heart of Montreal next to a Notre Dame. The location is great for one day or two day trips. Ensuite minibar and hotel restauraunt had good selection and were reasonably priced. Bathroom is great for having sex. No meat or eggs at all at the "continental breakfast", which is misleading. The view from the windows was nonexistant.
The Hotel Nelligan is located in Old Montreal--a beautiful location--but is is also close to a Metro station, which makes travelling around the rest of the city easy. There are excellent restaurants within walking distance. The breakfast buffet is very good.
Really enjoyed our stay, friendly staff and beautiful, cozy room! The shower was amazing, with the second rain shower overhead and the fireplace was perfect for the time of year (early April- about 0 degrees Celsius) my boyfriend and I really enjoyed the complementary water and chocolate brought to our door every day. It was a sweet touch. The location was convenient. A lot of great restaurants and site seeing nearby! And the metro is less than a 5 minute walk. What we probably appreciated the most was the concierge who sat right in the lobby, ready for our questions. We had many. Wanting to know the best places to eat and visit, even making reservations for a tour and dinner reservation. she was the best! Probably the only thing we didn't like was the continental breakfast. $19 per person. Definitely not worth the price. There wasn't a lot of options and it was all cold (granted we ate at around 10am) so it sat out for a couple hours but I would have expected the food be kept in chafing dishes to stay warm for that price. so needless to say that was the only time we ate breakfast in our hotel. So many other great breakfast spots around the corner!
The reception people offered an upgrade at a very reasonable price. The room was excellent and offerde extreme comfort. The wait staff wre very slow in respnding to the service needs.
Gorgeous place, supremely comfortable bed. Super clean room, extremely helpful staff. Street noise can be slightly loud late at night in the front facing rooms
Clean, spacious, attractive. Staff was very nice and responsive. My room - 412 - was a corner room and the heat was not working properly. Maintenance came up and did not do anything useful. I had housekeeping bring up a space heater to keep the room warm. Without the space heater, the room was about 65 degrees. Too cold for sleeping for me. The hotel should keep the facility a little warmer overall, and not let the rooms get so cold. The HVAC system did not put out nearly enough heat.
We came to celebrate my boyfriend's birthday and enjoy some downtime before the holidays. Every detail is considered at this hotel. The staff were responsive, warm, and very accommodating. We stayed in a petite suite, loved the spa tub, rainfall shower, and plush, down king-sized bed. The Verses restaurant downstairs offers impeccable contemporary French fare, and Olive and Gourmando just down the street is perfect for fresh coffee and croissants in the morning. We will definitely stay here again.
Very accommodating. Great neighborhood. clean and nice. Terrific service. Nice restaurant and breakfast spread. Rooftop bar. Overall the staff could not have been more responsive and very accommodating. Our room was very nice. A petite suite, loved the spa tub and comfortable king-sized bed. We will definitely stay again. Staff (Melanie) needs to be careful sending clients to tourist restaurants. We specifically stated no "tourist restaurants". There are so many lesser-known restaurants that are fabulous and worth trying. We were sent to Vieux port steakhouse for sunday brunch. We had slop. We arrived sunday morning. After we saw many terrific cafes and brasserie. And please note she (Melanie) did NOT tell us about the rooftop bar or your new restaurant. Perhaps we would have gotten our sunday late morning/ early lunch there.
A localização é maravilhosa, fica na velha Montreal próximo de dúzias de restaurantes transados em prédios ultra antigos. A limpeza do quarto deixou a desejar, sequer dobravam os pijamas; encontramos pó na cabeceira da cama.
O hotel é excelente, camas aconchegantes e um café da manhã razoável. é importante ressaltar, a qualidade dos sabonetes, shamposs e etc, colocados nos banheiros. São produtos l'occitane. O café da manhã pode ser melhorado, mesmo se tratando de um café continental, destoa da qualidade dos outros itens.
Localização, tamanho do apartamento e excelentes toalhas de banho.
This hotel is classic and elegant. The staff are all personable, experienced and thorough and can answer any and all questions about the area. The room was breathtaking and meticulously clean and comfortable - a slice of heaven. The marble bathroom is flawless and I wanted to ship the bed home. I will return to this hotel every time I come to Montreal. It reminded me of a hotel I stayed at on the Grand Canal in Venice - absolute perfection!
The hotel had a gorgeous decor and felt sumptuous There was no wi-fi!
Staff was exceptional and went out of their way to ensure a seem less guest experience. Accommodations were beautiful, well-appointed and thoughtful not to mention entirely unique in each guestroom. Spa was only open by appointment so no fitness or spa services were experienced. The hitel restaurant was good but not great although it was impeccably styled and the wait staff were wonderful. Menu could use more options
We loved the location, close to so many things, but not in the midst of "downtown Vieux Montreal". Staff was great, very friendly. Concierges, while helpful, did not seem to know the best restaurants to recommend.
Attentive service, lovely common areas, charming rooms, loved the library, had drinks in the library no
People where amazing to work with and helpful Facial was ok at best and overpriced
I liked very much the quietness of the place. I enjoyed the comfort of the room and appreciated the attentiveness of the personal.
The service & hospitality provided by the staff plus the hotel's excellent location. N/A
Friendly and attentive staff, convenient location and very comfortable room made this a perfect introduction to our visit to Montreal.
The Plateau Longe, Otto dining. The room with the shower design was outstanding, loved it! self parking too far
The staff, especially Katherine... front desk lady. she was amazing, the most helpful and adoring host! the rooms where clean and presnetable at all times. if you need ANYTHING they woudl arrange in a second!!! lacked a pool and a roof area for relaxing.
Room service was twice the price of another boutique hotel I stayed at in the old montreal. The mini-bar was not refilled each day. My newspaper was not delivered each morning, I had asked the front desk each morning and the problem was not resolved.
location, parties by the night, acura compliment for small trajects internet should be free everywhere and not only on the lobby!
Bedding was incredibly comfortable & soft. Loved having the Bliss toiletries, a nice bonus. The bath towels were no were near the same caliber as the bedding; found them to be cheap & rough against the skin. Rooms were very dark, would like to see a bit more natural lighting.
The pormotion of the room ! No buffet breakfast >_
- The look and feel of the rooms. - The ease of the process to check in and out. - The toilet was not functioning very well. - There was a bit of hair in the bed when we got there.
My room, bar/lounge, club
The staff is very nice. Montreal. Wine is not good in Montreal.
The staff was exceptional The business center printer did not work, and the staff did not know how to fix it nor did they put a sign up for the next person to let them know it was out of order
Service was excellant, especially the consierge , very helpful with bookings, complimentary car transfer. Very spacious suites, and friendly bar staff. My view was of the offices next door. Apart from that could not fault it.
Facilidade de deslocamento em relação aos sistema de transporte
Localização arcondiconado não funcionou
A localização é boa, pode-se ir caminhando até o centro, e os funcionários foram atenciosos. O quarto e o banheiro são muito pequenos. Há carpete que cheira a mofo, a roupa de cama é bem desgastada e não existe frigo bar ou cofre. O restaurante serve só o café da manhã, que é ruim. O hotel é antigo e precisa de uma remodelação.
Sua localização. It's localization Não havia cofre no quarto para valores pessoais, não tinha armário. Lack of safe in the room, no closet.
Localização excelente, óptima relação qualidade/preço.
Rapidez no atendimento.
Hotel bem localizado, perto da vieux Montreal e com metrô do outro lado da rua.
Ideal para conhecer montreal, perto da catedral e de ruas super romanticas perto do porto, deu para conhecer muito a pe, e outra vantagem é na boca do metro!!! O cafe da manha é excelente e tem um jardim muito bonito!!!
I would stay in Old Montreal anyday over downtown. The location is excellent. Not far from a tube station and a 5 min walk to Notre Dame, this hotel is convenient, clean and the hotel staff are quite helpful. There is free internet connection in the room. Did not get a chance to use anything else as there is so much to do in Montreal. This hotel is also close to the cruises that you can do along the river. O yeah helpful to have the kitchen as well. Taxi ride from the airport is about CAD*. There is no easy way to use the train.
Springhill Suites in Old Montreal is one of our favorite sites to visit. The staff was so friendly and helpful. The elevator was having a problem while we were there, but the desk person took us to the delivery elevator so we wouldn't have to climb the stairs. We asked for wine glasses and they were delivered to the door within seconds of us arriving in the room. They were very knowledgeable about restaurants in the area. The cleaning staff was excellent. The room was clean and the bed very comfortable. The pool and exercise room is quite small, but it also was not overrun with children. We enjoyed our stay and plan to return next winter.
This was one of the best of 17 hotels we stayed in during our 36 day trip during August and September of 2007. The room was great and the included breakfast was excellent. We would recommend this hotel to all our friends and to anyone looking for a hotel in Old Montreal. You cannot beet its location.
Very cheerful and roomy facility with knowledgeable and friendly staff. Best features: located in the middle of Old Montreal & great breakfast to get the family started. Only drawback: relatively small indoor pool with no windows.
The hotel is in great location in old Montreal, the rooms are spacious and the staff very polite. The price is very reasonable and in general we were very pleased with our stay.
Stayed here for my wife's 60th birthday. We often stay at SpringHills and found this hotel to be comparable with upscale Marriott properties. My wife has asthma, and this hotel was impeccably clean and well run. The location (in Old Montreal, and literally steps from numerous sites & restaurants) is excellent. The beds were comfortable, the breakfast was superior. We will definitely return.
We could not have stayed in a better place. The manager at the front desk was superb - extremely helpful. The room was immaculate - the breakfast very nice. Everyone was very friendly. Our whole trip to Montreal was great - truly enjoyed the people there. Would go back in a heartbeat - and would definitely stay at Springhill Suites again.
Perfect place for families - very economical for what you get. Pool is small and shallow, but perfect for kids, and the parents can relax in the adjacent whirlpool. Nice suite rooms, pool, full breakfast, valet parking, close walk to everything in Old Montreal. We'll definitely be back! '
Spring Hill Suites is a modern hotel in the heart of Old Montresl. It is steps from all the major attractions in this district. The hotel itself is clean and quiet ;it's located on a side street the rooms are nicely laid out with sitting areaand desk if you're on business& and bedroom area. The beds are comfortable, Staff is helpful and courteous. Breakfast included in room rate offers standard buffet make your own waffles; cereals; eggs and accompaniments coffee was good. The breakfast area is a little crowded at prime time, but an additional room was opened up on a busy Sunday morning& Our room had no view facing an office building across a narrow street&. The'work out room' is minimal. We had a good stay and recommend the hotel. The old city neighborhood has many fine and expensive restuarants and is busy with street life on weekends. On weekdays the ambience is quieter.
This is our second time staying at the Springhill Suites in Old Montreal. The location is perfect, the seclusion terrific. The staff was so attentive to our every need. The breakfast in the morning allowed us to eat out in the evening at a more expensive restaurant without compromising our budget. We found two new places to haunt while we were there this time. Our first night we went to the St. Paul Street pub, a lively upstairs sports bar with great views of the St Lawrence river and a cruise ship that was docked there. Happy hour lasted from 4-7 pm. We ended up enjoying a few beers and a huge plate of nachos featuring homemade chips. It was a fun evening. Our Saturday night meal was at a little restaurant at the corner of the street right down on the riverfront. I honestly can't remembver the name of the place but the food was fantastic. We opted for the table d'hote and enjoyed the best ever French onion soup, Chicken pot pie for me and tortierre for my husband and a very ...
The location cannot be beat, close to the Vieux Port, the Bell Centre, St. Catherine's Street, the Quartier Latin, as well as public transportation. The price is excellent. Clean, large rooms, with comfortable beds. The breakfast was adequate, especially considering it is included, but could definitely have been better.
Great location, close to Place d'Armes metro station, walkable to Vieux Montreal. Modern rooms with great windows, nice bathroom, and comfortable bed. The included breakfast was a low-point in the stay. The hotel, like most of the city while we were there, was under construction, which diminished the overall feel and appearance.
Great location and staff was friendly and attentive to our requests. The "perks" of staying at the hotel has diminished since we were last there - which was about a year ago. There were complimentary drinks and light snacks for our entire stay last time. Just one complimentary drink this time.
Lovely building and room. Food and music was great. Hard to find the location. Was put on hold several times when calling on cell phone to find hotel.
This hotel was one of the loveliest travel experiences I've ever had, and I've been all around the world. The hotel is gorgeous - the restaurants, spa, and especially bedroom were first class. The staff was beyond friendly, and helped with everything from booking reservations at restaurants, to scheduling hair appointments, to taking my sister to the emergency room when she got sick. Five stars
we enjoyed the welcome wine and cheese, the morning breakfast, the terrace and watching the fireworks, the beautiful suite, the chocolates, the car parking service, the fine soaps, shampoos, etc, the music playing int he room when we arrived, the disco music in th evening in 701 the room numbering was a bit strange, we had to walk through what looked to be a service corridor to get to the elevator to our room...I think that we should have been asked whether or not we wanted a staff member to enter our room in our absence to turn down the bed.one of the internets was out of service
Excellent location in the old town of Montreal, able to walk everywhere.Large , comfortable room, good complimentary breakfast and cheese and wine offered in the evening. Would most certainly recommend this hotel. Staff were very helpful. Room was a little dark, lights were needed at all times.
The canadian breakfast is excellent, the location in the old town The rooms are really dark, the room was cleaned poorly
Attended to our questions quickly. Called down for room service menu's that were missing from our room, unfortunately,we never received them.
The room is very comfortable. Staffs are very friendly. The breakfast is so so.
very attentive staff especially at the reception desk.bar/resturant very lively with excellent food and drinks.
We were greeted very warmly by counter staff and was checked in quickly and efficiently. Valet parking was also taken care of quickly upon check-in and check-out. The complimentary welcome drinks were a nice touch.
A localização e o design criativo do banheiro. Cortinas que escurecem o quarto. Cama dura, prateleira instável no banheiro
Localização, conforto, design moderno. Uma incrível vista de vieux Montreal e Chinatown. Demora para receber o carro no valet. Café da manhã muito fraco, oferecendo apenas muffins, café e uma fruta.
Centrally located (for McGill visit and proximity to Old Montreal nightlife). Clean, comfortable. Overall great value. Would DEFINITELY recommend.
The location was perfect for us; mere blocks away from Place De Arts (Jazz Festival) and also only a short walk to Old Montreal. The hotel was immaculate, the staff were wonderful, the room was huge and the beds were extremely comfortable. A Keurig coffeemaker was a welcome touch. We will definitely stay there again! That our stay was so short!