Localização arcondiconado não funcionou
Sua localização. It's localization Não havia cofre no quarto para valores pessoais, não tinha armário. Lack of safe in the room, no closet.
A localização é boa, pode-se ir caminhando até o centro, e os funcionários foram atenciosos. O quarto e o banheiro são muito pequenos. Há carpete que cheira a mofo, a roupa de cama é bem desgastada e não existe frigo bar ou cofre. O restaurante serve só o café da manhã, que é ruim. O hotel é antigo e precisa de uma remodelação.
Os funcionários foram muito educados e prestativos A ligação Wifi funcionou bem Continental breakfask foi incluído Muito poucos canais de televisão
Rapidez no atendimento.
Localização excelente, óptima relação qualidade/preço.
Facilidade de deslocamento em relação aos sistema de transporte
The location was perfect for us; mere blocks away from Place De Arts (Jazz Festival) and also only a short walk to Old Montreal. The hotel was immaculate, the staff were wonderful, the room was huge and the beds were extremely comfortable. A Keurig coffeemaker was a welcome touch. We will definitely stay there again! That our stay was so short!
Centrally located (for McGill visit and proximity to Old Montreal nightlife). Clean, comfortable. Overall great value. Would DEFINITELY recommend.
Hotel bem localizado na parte antiga e mais importante da cidade. Hotel de primeira qualidade e com um serviço de concierge impecavel assim como todo o staff. Conseguiram ingressos para o Cirque du Soleil mesmo sem disponibilidade no sistema e sem cobranças absurdas. Otimo hotel e rede pois ja conheço outros da rede em varias partes do mundo e eles sao perfeitos.
Localização Equipe Ambiente
Quartos muito confortáveis Tinha apenas 1 computador para usar internet free no loby do hotel para todos os hospedes usarem.
O pequeno-almoço e vista
Casa de Banho Visualizar Localização Equipe Comida Piscina de disco para nadar com crianças lá
O que mais me agradou foi a localização do hotel em relação ao Edifício da ICAO, onde se realizou a Conferência de Alto Nível sobre Segurança Internacional, razão principal de minha estadia em Montreal. Desde o hotel, se tem acesso ao metrô, centros de compras, teatros e a vários edifícios, inclusive ao da ICAO, através de galerias subterrâneas. Isso é particularmente importante para se proteger das condições climáticas em Montreal. A cobrança à parte pelo acesso à internet e café da manhã. O valor cobrado pelas diárias deveria incluir esses custos.
A localização e o design criativo do banheiro. Cortinas que escurecem o quarto. Cama dura, prateleira instável no banheiro
Localização, conforto, design moderno. Uma incrível vista de vieux Montreal e Chinatown. Demora para receber o carro no valet. Café da manhã muito fraco, oferecendo apenas muffins, café e uma fruta.
Tudo foi perfeito!
Friendly and attentive staff, convenient location and very comfortable room made this a perfect introduction to our visit to Montreal.
People where amazing to work with and helpful Facial was ok at best and overpriced
We loved the location, close to so many things, but not in the midst of "downtown Vieux Montreal". Staff was great, very friendly. Concierges, while helpful, did not seem to know the best restaurants to recommend.
Staff was exceptional and went out of their way to ensure a seem less guest experience. Accommodations were beautiful, well-appointed and thoughtful not to mention entirely unique in each guestroom. Spa was only open by appointment so no fitness or spa services were experienced. The hitel restaurant was good but not great although it was impeccably styled and the wait staff were wonderful. Menu could use more options
This hotel is classic and elegant. The staff are all personable, experienced and thorough and can answer any and all questions about the area. The room was breathtaking and meticulously clean and comfortable - a slice of heaven. The marble bathroom is flawless and I wanted to ship the bed home. I will return to this hotel every time I come to Montreal. It reminded me of a hotel I stayed at on the Grand Canal in Venice - absolute perfection!
Attentive service, lovely common areas, charming rooms, loved the library, had drinks in the library no
I liked very much the quietness of the place. I enjoyed the comfort of the room and appreciated the attentiveness of the personal.
The hotel had a gorgeous decor and felt sumptuous There was no wi-fi!
The service & hospitality provided by the staff plus the hotel's excellent location. N/A
The room is very comfortable. Staffs are very friendly. The breakfast is so so.
The canadian breakfast is excellent, the location in the old town The rooms are really dark, the room was cleaned poorly
We were greeted very warmly by counter staff and was checked in quickly and efficiently. Valet parking was also taken care of quickly upon check-in and check-out. The complimentary welcome drinks were a nice touch.
This hotel was one of the loveliest travel experiences I've ever had, and I've been all around the world. The hotel is gorgeous - the restaurants, spa, and especially bedroom were first class. The staff was beyond friendly, and helped with everything from booking reservations at restaurants, to scheduling hair appointments, to taking my sister to the emergency room when she got sick. Five stars
Excellent location in the old town of Montreal, able to walk everywhere.Large , comfortable room, good complimentary breakfast and cheese and wine offered in the evening. Would most certainly recommend this hotel. Staff were very helpful. Room was a little dark, lights were needed at all times.
Lovely building and room. Food and music was great. Hard to find the location. Was put on hold several times when calling on cell phone to find hotel.
Great location and staff was friendly and attentive to our requests. The "perks" of staying at the hotel has diminished since we were last there - which was about a year ago. There were complimentary drinks and light snacks for our entire stay last time. Just one complimentary drink this time.
very attentive staff especially at the reception desk.bar/resturant very lively with excellent food and drinks.
we enjoyed the welcome wine and cheese, the morning breakfast, the terrace and watching the fireworks, the beautiful suite, the chocolates, the car parking service, the fine soaps, shampoos, etc, the music playing int he room when we arrived, the disco music in th evening in 701 the room numbering was a bit strange, we had to walk through what looked to be a service corridor to get to the elevator to our room...I think that we should have been asked whether or not we wanted a staff member to enter our room in our absence to turn down the bed.one of the internets was out of service
Attended to our questions quickly. Called down for room service menu's that were missing from our room, unfortunately,we never received them.
The Hotel Nelligan is located in Old Montreal--a beautiful location--but is is also close to a Metro station, which makes travelling around the rest of the city easy. There are excellent restaurants within walking distance. The breakfast buffet is very good.
Really enjoyed our stay, friendly staff and beautiful, cozy room! The shower was amazing, with the second rain shower overhead and the fireplace was perfect for the time of year (early April- about 0 degrees Celsius) my boyfriend and I really enjoyed the complementary water and chocolate brought to our door every day. It was a sweet touch. The location was convenient. A lot of great restaurants and site seeing nearby! And the metro is less than a 5 minute walk. What we probably appreciated the most was the concierge who sat right in the lobby, ready for our questions. We had many. Wanting to know the best places to eat and visit, even making reservations for a tour and dinner reservation. she was the best! Probably the only thing we didn't like was the continental breakfast. $19 per person. Definitely not worth the price. There wasn't a lot of options and it was all cold (granted we ate at around 10am) so it sat out for a couple hours but I would have expected the food be kept in chafing dishes to stay warm for that price. so needless to say that was the only time we ate breakfast in our hotel. So many other great breakfast spots around the corner!
Charm of the old building, courteous staff and proximity to historic sights and good food and galleries. I would have liked to have more light available in the room.
Clean, spacious, attractive. Staff was very nice and responsive. My room - 412 - was a corner room and the heat was not working properly. Maintenance came up and did not do anything useful. I had housekeeping bring up a space heater to keep the room warm. Without the space heater, the room was about 65 degrees. Too cold for sleeping for me. The hotel should keep the facility a little warmer overall, and not let the rooms get so cold. The HVAC system did not put out nearly enough heat.
We came to celebrate my boyfriend's birthday and enjoy some downtime before the holidays. Every detail is considered at this hotel. The staff were responsive, warm, and very accommodating. We stayed in a petite suite, loved the spa tub, rainfall shower, and plush, down king-sized bed. The Verses restaurant downstairs offers impeccable contemporary French fare, and Olive and Gourmando just down the street is perfect for fresh coffee and croissants in the morning. We will definitely stay here again.
Very accommodating. Great neighborhood. clean and nice. Terrific service. Nice restaurant and breakfast spread. Rooftop bar. Overall the staff could not have been more responsive and very accommodating. Our room was very nice. A petite suite, loved the spa tub and comfortable king-sized bed. We will definitely stay again. Staff (Melanie) needs to be careful sending clients to tourist restaurants. We specifically stated no "tourist restaurants". There are so many lesser-known restaurants that are fabulous and worth trying. We were sent to Vieux port steakhouse for sunday brunch. We had slop. We arrived sunday morning. After we saw many terrific cafes and brasserie. And please note she (Melanie) did NOT tell us about the rooftop bar or your new restaurant. Perhaps we would have gotten our sunday late morning/ early lunch there.
The reception people offered an upgrade at a very reasonable price. The room was excellent and offerde extreme comfort. The wait staff wre very slow in respnding to the service needs.
It was a reasonably priced hotel (and with very reasonably priced services) in the heart of Montreal next to a Notre Dame. The location is great for one day or two day trips. Ensuite minibar and hotel restauraunt had good selection and were reasonably priced. Bathroom is great for having sex. No meat or eggs at all at the "continental breakfast", which is misleading. The view from the windows was nonexistant.
The hotel location. The breakfast. The bed. Staff not very friendly. Staff cold in manner (fake smiles). Control of shower temperature difficult.
Gorgeous place, supremely comfortable bed. Super clean room, extremely helpful staff. Street noise can be slightly loud late at night in the front facing rooms
Nice rooms, two excellent bars/restaurants in the hotel and very friendly staff Nothing worth mentioning
location in old Montreal I was charged for 5 phone calls when I only made one
Localização, tamanho do apartamento e excelentes toalhas de banho.
O hotel é excelente, camas aconchegantes e um café da manhã razoável. é importante ressaltar, a qualidade dos sabonetes, shamposs e etc, colocados nos banheiros. São produtos l'occitane. O café da manhã pode ser melhorado, mesmo se tratando de um café continental, destoa da qualidade dos outros itens.
A localização é maravilhosa, fica na velha Montreal próximo de dúzias de restaurantes transados em prédios ultra antigos. A limpeza do quarto deixou a desejar, sequer dobravam os pijamas; encontramos pó na cabeceira da cama.
The staff, especially Katherine... front desk lady. she was amazing, the most helpful and adoring host! the rooms where clean and presnetable at all times. if you need ANYTHING they woudl arrange in a second!!! lacked a pool and a roof area for relaxing.
The staff is very nice. Montreal. Wine is not good in Montreal.
The pormotion of the room ! No buffet breakfast >_
My room, bar/lounge, club
location, parties by the night, acura compliment for small trajects internet should be free everywhere and not only on the lobby!
Service was excellant, especially the consierge , very helpful with bookings, complimentary car transfer. Very spacious suites, and friendly bar staff. My view was of the offices next door. Apart from that could not fault it.
The Plateau Longe, Otto dining. The room with the shower design was outstanding, loved it! self parking too far
Bedding was incredibly comfortable & soft. Loved having the Bliss toiletries, a nice bonus. The bath towels were no were near the same caliber as the bedding; found them to be cheap & rough against the skin. Rooms were very dark, would like to see a bit more natural lighting.
The staff was exceptional The business center printer did not work, and the staff did not know how to fix it nor did they put a sign up for the next person to let them know it was out of order
- The look and feel of the rooms. - The ease of the process to check in and out. - The toilet was not functioning very well. - There was a bit of hair in the bed when we got there.
Room service was twice the price of another boutique hotel I stayed at in the old montreal. The mini-bar was not refilled each day. My newspaper was not delivered each morning, I had asked the front desk each morning and the problem was not resolved.