O hotel é excelente, cafe da manha, pessoal,localização,quarto,cama, piscina. Tudo excelente O ar condicionado, estava fraco, não sei se´por defeito ou por eu não saber regular. Também não pedi auxilio o que isenta o hotel
Gostei de tudo mas gostaria de registrar os mais sinceros elogios a todos os funcionários, destacando os recepcionistas Guillermo, Verônica e Juan que são sempre muito simpáticos e prestativos. Gostaria também de ressaltar que o valor da diária e a localização do hotel são excelentes. Recomendo o hotel aos meus amigos e aos usuários do booking.com Não tenho nenhuma reclamação. Gostei de tudo.
Conforto do quarto e o silêncio. Foi tudo bem.
Ótima localização, confortável, atendimento de excelente qualidade. Em alguns momentos a sala para café da manhã mostra-se de tamanho insuficiente.
Proximidade com vários pontos turísticos
Location is excellent however because it is in the center of town there is a lot of homeless people in the area including at least 2 living right in front of the hotel who are constantly bugging you for money. The breakfast was horrible. After the first day we ended up paying for breakfast at a restaurant around the corner. Cleanliness was lacking. The maids only clean on the surface. Our bathtub had a ring around it and it looks like it hasn't been thoroughly cleaned for months. The staff did not clean our room on the 24th or the 25th of December Bc they were on holiday. When my child spilled chips on the floor, the maid only picked up the visible chips not the ones around our bed, night table, suit cases. I would not stay there again.
The bed, super comfortable. The lobby is amazing. Looks like a 4 star but once you get out of the elevator it becomes a 2 star. Dingy at best. This place was safe and the staff were great but some paint and new carpeting would make this place great.
Liked the location. Hotel was located close to the business district and walking distance to some of the most important touristic sites. Feel like room was misrepresented. Mine had really old furniture, and felt more like a low-grade motel. This was in contrast to a new/modern lobby and breakfast area.
Reception staff, porters, housekeepers -- all were very customer-oriented, helpful, and friendly.The hotel location was perfect while visiting various museums and plazas. Breakfast pastries were plentiful, delicious, and fresh -- and great coffee! The food service staff in the breakfast area were attentive for requests, but the scrambled eggs container was empty when I arrived for breakfast each day around 10 am. The staff would, of course, fill the container but that requires time. Also, staff did not remove used plates until after a customer left rather than during. Lunch in dining room near the reception desk was delicious but, again, staff did not "attend" to the tables quickly. I ate dinner in the hotel dining room only one evening and the service was very slow. I believe the food service personnel could learn a great deal from the front desk/porter personnel. :-) The length of the twin bed in my room was fine for me but may be a bit short for a person of approximately 6 feet tall.
Staff is great! Hotel is clean, safe. There was a fridge in our room...wonderful!! We could walk to the old city. Kitchen area available 24/7 for making our own breakfasts + lunches/snacks. Comfortable common area. Good computer for general use. We had a room too near the stairs and foyer and it was somewhat noisy later at night and first thing in the morning. Ask for a room higher and at back in new part.
Os funcionários do Hotel são muitos simpáticos e prestativos. a localização é a melhor possível, ao lado da praça "Cagancha". Os apartamentos sao muito velhos e diminutos.A Cama muito pequena. o banheiro é dantesco, pois não da para tomar banho sem se machucar esbarrando na cortina de plástico ou na parede. o hotel foi reformado "as pressas", e parece que o serviço foi feito por alguem que não sabia o que estava fazendo. o quarto é tão ruim, que a primeira idéia que tivemos foi de sair correndo de lá. Como estavámos em um grupo, acabamos ficando as tres noites.
A minha estada no Hotel Austral foi muito agradável e a equipe extremamente eficiente, especialmente Jamila e Manuel.
O atendimento dos funcionários O hotel fica em uma rua barulhenta e a limpeza do banheiro era terrível.