O quarto é excelente, amplo e ótima cama.
Meus filhos adoraram a piscina e a banheira de hidromassagem.
Localização e preço
Eu gostei do conforto geral do hotel. Eu não gostei do serviço. Pedi um carregador para me ajudar a levar minhas malas para o carro. Esperei por cerca de 25 minutos e decidi levar as malas sozinho.
Excelente localização, equipe atenciosa. Em geral, um lugar agradável para ficar em Monterey.
Barulho de algum motor que ficava ligando e desligando a noite toda
O hotel é excelente e muito bonito. As acomodações de 1ª classe, o quarto é lindo com vista para o mar, com todas as comodidades inclusive lareira a gáz. No dia seguinte que saimos do hotel, o mesmo receberia toda a delegação do us open de golfe, e os jogadores ficariam hospedados neste hotel, tais como Tiger Woods, etc... Não somente neste hotel, como em outros durante nossa viagem de Las Vegas até o Canadá, vejo uma grande deficiência de comunicação em outro idioma. é inaceitável um hotel deste porte não ter pelo ao menos um funcionário que fale espanhol, outro italiano, outro francês, como não falamos inglês, etc... foi difícil a comunicação, mais nada que tenha impedido de nos divertir.
Quartos agradáveis e ótimo restaurante adjacente ao hotel com uma extensa carta de vinhos
A localização do hotel, somente a uns poucos passos do famoso aquáro de Monterrey, é sem dúvidas o seu grande diferencial. O conforto e as facilidades são as esperadas de um hotel 4 estrelas. Enfrentei problemas com a minha reserva e o tratamento dispensado pelos funcionários foi decepcionante. Eu que sou um usuário frequente da rede InterContinental jamais poderia esperar tamanha falta de educação por parte de todo o staff que me atendeu.
Quartos com bom espaço, limpos. Hotel muito agradavel e bem localizado. Restaurante com vista e serviços excelentes.
Equipe super simpática. A taxa de resort de US$ 22 inclui estacionamento e internet. Um pouco longe do cais/pontos turísticos.
Adoramos tudo, a equipe, as comodidades, o quarto era limpo e moderno. Com certeza nos hospedaremos lá novamente!
Nós chegamos às 2 hr da manhã de um dia e saímos às 9 hr da manhã deste mesmo dia. Logo não temos muito o que falar do hotel. Achamos o café da manhã bom. Não tivemos tempo para avaliar.
o sistema de aquecimento do quarto e banheiro estava ótimo, o quarto era agradável e bem distribuido, tudo bem limpo e confortavel, com micro-ondas, geladeira e cafeteira . o café da manhã é bem simples e o atendimento da recepção confuso e distraido, causando problemas e debitos indevidos corrigidos depois.
Localização e custo-benefício
Não recomendo esse hotel. Staff mal treinado e hotel com cheiro de queijo de cabra. Localização tbm não é boa. Quarto confortável, mas bem estranho. Não recomendo esse hotel. Staff mal treinado e hotel com cheiro de queijo de cabra. Localização tbm não é boa. Quarto confortável, mas bem estranho.
O quarto e excelente1 espacoso,claro limpo.Tem uma lareira muito charmosa.
Geat ocean view , nice evening music , the staff was helpful , we love the restaurant , we love the valet parking . and the price of the room includes it The price of the ocean view rooms is very expensive , and it doesn't include the breakfast
Beautiful hotel, great location. Comfortable beds. Rooms need maintenance. Lock didn't work and needed to be replaced. Phone wasn't working properly.
Staff The price!
Location Room service
Very clean & well appointed. Nice live evening music. Convenient peet's coffee on premises. Nice outdoor firepit and beautiful "plaza area" / patio for all to use....very open-air views of the bay. Spa facilities did not accomodate the numbers of people using, it very well. Overall,hotel was a bit over the top for our needs, and I hate always having to figure out tips without feeling like a cheapskate, but I guess that's just part of "high livin". On the whole ,staff was extremely understanding & accommodating of a few problems that arose and were more than fair in resolving them.
We enjoyed the spa and the attentive staff.Please write at least 15 words Valet
This place is amazing. Although ostensibly it doesn't look over the top, it is a quietly classy place. Our receptionist, Tiana, helped us throughout our stay and she is the sweetest and most accommodating representative (although everyone we met just went over the top, from the concierge to the bellhops to Ryan the cars concierge). The rooms are huge. They easily fit all of the stuff for our 8 month old with tons of room to spare. His packnplay was no issue at all. Everything is very clean and it was quiet and relaxing. We ordered room service , and it was pricey as expected, but the food was DELICIOUS! I doubt we would have found better food elsewhere - the crab cake Eggs Benny was delicious! We checked out and had our car brought around (valet parking is surprisingly included in the resort fee) and Ryan, our car concierge , told us if sightseeing (we were headed to the aquarium), to feel free to leave the car there, no problem, till 5. That was really nice and we did not have to worry about parking. Overall this is right on the end of cannery row and is apparently about a 10 minute walk from Fisherman's Wharf as well (we didn't have a chance to get down there). You can't beat the location, the customer service, or the amenities here. We would only stay here when coming back. Thank you!! Nothing!
the bed was very comfortable charge of $25 resort fee.
The bed room was very confortable and the spa was good the valet parking was a little expensive, the resteraunt was only average in food quality and expensive for what you got.
Excellent customer service by all staff.
I liked it's location and convience. Bed uncomfortable and gave me backache.
Very nice decor in room and everywhere. Staff is friendly and helpful. Nice view of Monterey Bay from lobby and lower level lounge. WI-FI is free and works well. Expensive! Breakfast not included, 10% extra tax, and $25 extra for 2 queen beds instead of the default 1 king size bed. Only one night table. Parking is valet only, front bumper came back with a dent. I prefer to self-park. Getting my car back took 10 to 30 minutes. Driver expects to get a tip each time. There is a spa but it is not free. Someone placed a couple of calls from our room, I had to prove they were not mine.
Excelente localização, boas acomodações, muito bom breakfast continental. Satisfaz plenamente ao mais exigente cliente. Hotel muito aconchegante
o hotel tem uma decoração interessante e a localização é bem central servem um queijos e vinhos durante a tarde, o que é simpatico a cobrança de 12 usd do estacionamento
O cafe da manha, sem lugares disponiveis para os hospedes,muito cheio.
internet disponível nos quartos (wi-fi), localização próximo ao centro e ao fisherman`s Wharf, quartos espaçosos. não encontramos a recepção com queijos e vinhos como indicava o site, muito embora nào tenha este fato influenciado em nossa avaliação.
Tudo,facilidade de acesso,muito limpo,cafe da manha ótimo recepçaõ muito agradável,quarto ótimo . Não
Personal attention that was given to me.
I loved the promptness of front desk to my every request.
I enjoyed the room. It had a fireplace, it was right on Cannery Row and was right on the ocean. It was a lovely old building with lots of character and charm. lots of birds throughout the night. Next time I would not sleep with the windows open like I did this time.
Room was a little cramped.
Views of the sea and wildlife. My wife adored the room decor Smoke from other peoples fires did come into our room, but not much of an issue. Didn't like paying for internet- most places this is now free. I also found out that we paid quite a bit more for our room than others staying at the same time (I was upstairs waiting for the lift when the receptionist was calling someone to advise that a guest was disputing how much they were billed (the amount was considerably less than we were paying))
My favorite in Monterey. The entire staff is delightful and made us feel welcome. Karen made our stay perfect. We did not turn on the TV; Sit in the window seat over the ocean, light the fire, and enjoy. Everything is perfect. The only suggestion? A hot tub on the roof among the beautiful potted plants would be ideal.
The fireplace was amazing. The service was top notch and they seemed to really care about the people. A bottle of wine was placed in our room when we were out because they overheard us say we were on our honeymoon. The bed was the best I've ever slept on in a hotel and the pillows were like little clouds. Nothing this place was wonderful
Having a sauna & fireplace in our room! Help and friendliness of the staff The bathroom was cleaned good enough when we returned from an outing.
Love, Love, Love the location! Staff is excellent. Appreciate the daily delivery of complimentary breakfast to the room. Room 308 is great. Over heard other guests complain of smoky smell in their room coming from unused fireplace. We didn't experience that.
Relaxed friendly luxury atmosphere.
The rooms were very cozy and welcoming. Staff was very friendly
Basic breakfast, but fresh and quite good. Room was comfortable, but simply equipped. Close to shopping center. No fridge and microwave in the room. Close to main street so a bit noisy. Far from Cannery Row and Fisherman's Wharf (long walk so need a car to go to restaurants and pubs)
close to downtown monterey, friendly and professional staff, breakfast included, free parking toilet smelled dirty, hair on the bathroom floor, 5thin walls
The price was the best feature. We had a last minute reservation and the hotel fit our needs.
Consegui um bom negócio no Kayak (através da Priceline), e o hotel é bom para o preço que pagamos. É perto o suficiente de todo o resto em Monterey (de carro). Era bastante calmo, não barulhentos como alguns comentários disseram. Se você está apenas à procura de um lugar para dormir à noite, este hotel irá servir. Mas não procure qualquer coisa além disso. Toda a instalação é bastante antiga. Os quartos são muito antigos, e não há iluminação suficiente dentro do quarto.
O cafe da manha muito bom, servido bem cedo e completo, as instalacoes sao antigas mas bem conservadas e boas. Durante a noite havia um barulho de um motor ligado, parecia uma bomba de agua, nao atrapalhou meu sono pois sou um pouco surdo, mais no mais recomendo plenamente.
Excelente layout da sala.
A localização era a uma quadra de distância do cais, com restaurantes e lojas nas proximidades. O hotel era lindo, com arquitetura histórica e mobiliário vintage. As paredes eram finas e você podia ouvir os movimentos dos vizinhos.
A equipe foi muito simpática e gentil. A decoração e a História do hotel. Havia um mercado agrícola na rua em frente ao hotel. Havia alguns danos menores no balcão do banheiro. Nada muito importante. A TV era antiga mas funcionava bem.
Um pouco barulhento devido à área de street
Although the concrete hallways were rather stark, the rooms were comfortable and had everything we wanted. The rooms and bathroom were spacious, the bed was comfortable, showers hot, we didn't hear a lot of noise from adjacent rooms, and we had a nice view (3rd floor) out to the ocean. The omelets at the attached restaurant were fabulous - highly recommended! The hotel was minutes away (by car) from both Carmel and downtown Monterey - I would definitely stay there again. Great value for money. Helpful and friendly staff too. Stains on the carpet in the hallways.
To start off, the staff was friendly and helpful. The beds were comfortable, plenty of channels to watch on the TV, Wi-Fi worked as expected. The Crazy Horse Restaurant was not bad. The towels were clean. The Restrooms were clean. I didn't use the pool or the hot tub during my stay. The hotel has a interesting design. Due to the nature of the design there are spiders hanging from the lights. The toilet did not work correctly. During the morning it would flush and at night it would refuse flush. Not sure if its by design during the drought or if it was just not working.
Nice location with lots of parking...but... Very disappointing. Several cleanliness, plumbing, decor, and electrical problems between the two rooms we rented.
The associated resteraunt was very good "Crazy Horse" other than that it was a very cramped king room with a dirty appearance. Furniture didn't fit the size of the room which made it even more cramped. The pool was heated but only slightly. The water temp was 70. Very cold after a short swim. This hotel did not fit the reviews that were given. I would stay at other more appropriate locations and pay more for amnesties. They had no complimentary continental breakfast. We didn't locate the frig in the room till the last day as it was in what looked like a drawer on a night stand. This was a $60/ night hotel with a very good resteraunt. All of the stay
Initially the room looked clean and up to date. The bed was clean and comfortable. The bathroom was clean and stocked. The heater did not work, had to go get a space heater from the front desk. There was mold in the bathroom that made us both sick. One of the bath towels was clearly past its prime with holes and frayed edges. Neither the bathtub or the sink drained resulting in a shower with your feet submerged in dirty water and a sink that took a ton of water to rinse out. There were little bugs flying all around in the bathroom and dead stuck to the walls everywhere. I think they bit me. The front desk promised a breakfast buffet until 11, but when we showed up at 10:45 we were told they had already put everything away. When we sat down to order breakfast cooked to order, they brought me a little creamer pitcher, with one of the little bugs in it. Yuck. Ordered white toast, it was hard as a rock. We asked for another piece of toast to replace it and it came back twice as hard and burnt. We gave up on the toast and coffee. Oh and did I mention the bum digging through the trash outside our window?
Pool , Hot Tub and salad bar No carpet peeling wallpaper mold
I loved staying there and highly recommend anyone looking for an affordable and comfortable stay! I even forgot my shirt there and talked with Deborah who shipped my shirt back to me. Loved it!
All around good and friendly service from hotel staff. A pleasant stay. Convenient for visiting Monterey and Big Sur. Hotel is poorly signed and difficult to see from the street. Some of the carpeting on the bench outside the lobby area is in poor condition and needs to be replaced.
Shower, tv channels available Staff attitude was not pleasant;was told upper floor rooms were "unavailable " due to my discounted room rate...never ran into that restriction before
The bed was the most comfortable. Also plenty of parking space. Good location. Just sone loitering in the back parking lot.
We were very happy with our room and location. For the price and comfort it was perfect. No continental breakfast.
Great front desk staff and pool open late No shower curtain, very limited fitness facility and hot tub under construction