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Room was comfortable and large. Location was great. Was told breakfast ended at 9, at check in we were told it ended at 10. Minor inconvenience.
We liked the river being so close so we could go outside and sit on the benches there along the Walk. It was easier to walk to the events we were attending because the Residence Inn was located close enough to them. The Staff was friendly and professional and helpful. The AC was excellent! The sofa bed was so rough on my cousin's back he was very sore the next morning. There were never enough towels so we had to ask for them several times and for the money we paid to stay there, the towels were thin, very non absorbent and rough on the skin. There weren't even any toiletries provided that even the cheap hotels have in their rooms! When the cleaning person came in, she/he removed the dirty glasses and cups in the sink and never brought any back. We actually would have preferred to NOT have the cleaning crew come in. We kept the room fairly cleaned up and could always call for whatever we needed. One bottle of water, a bottle of soda and a bag of chips cost $8 at the hotel desk so bring your own drinks and munchies!!
The room and hotel was great looking and modern and the area was amazing! The bests were a little too firm and stuff, the pull out sofa had a bar that went right where your back would be so keeping it folded up was more comfortable for my friend. The breakfast had potential but the eggs were extremely watery
Loved the view, high ceilings, comfortable bed, room/suite size
The hotel cancelled our reservation an hour before we were set to arrive, and this is after we received a reservation confirmation that morning. We were left scrambling to make alternate arrangements at the last minute and while on the road.
They overbooked us so we were moved to a different hotel that was less convenient. Not a great experience but it could have been worse.
I liked the cleanliness of the hotel, I also really enjoyed getting free cookies at check in and the location.
I loved the beds and the cold bottles of water in the rooms. Transportation. With the State Fair going on, I would have liked to have seen transportation to the fair.
comfy bed and pillows friendly staff lots of towels popcorn ceiling lack of shower tub(?) decor remote didn't work (sometimes) no free parking ($20 valet)
Clean, comfortable beds, room amenities, very polite and friendly staff Only negative is a mandatory 20 dollar per night valet fee, but that may be standard for the downtown
The valet attendants were wonderful. They gave us great recommendations for restaurants, remembered us as we grabbed our car multiple times, and were quick with getting the car. We were there for the Hal marathon and one of the attendants probably saw as many miles as we did getting the unusual line of people's cars at 6 a.m. He kept his smile on and joked around as he left multiple times to get cars.
Walkable distance to shopping and restaurants, and other downtown attractions. Breakfast buffet at the hotel was delicious!
The staff and facility were first class and made our stay most enjoyable.
Great central location. Nice clean hotel and friendly staff. Comfortable beds and efficient service There were no refrigerators or microwaves as told me I would have on the confirmation sheet
Location was good for what I was there for. Staff was friendly. Rooms were adequate. Dated decore, bathroom showers kind of dirty. Long hairs still on shower walls. Homeless people were sitting out front. Price was high for this condition of hotel. Not likely to stay again
It is in Milwaukee and so was I. Pretty shabby. I wouldn't call it dirty, but it was hardly gleaming. It clearly hasn't been updated in decades. It is "downtown," but not really near anything. No exhaust fan in the bathroom. Thermostat didn't apparently do anything. If you are desperate for a room in downtown Milwaukee...
Friendly staff was the ONLY bright spot, everything else was terrible. Per the previous reviews, I was expecting a rude staff, but the reality was that the staff is friendly. It's the facilities that are terrible and any hotel would/should be ashamed of (ESPECIALLY being situated downtown). - 1 of 2 elevators functions ("functions" used loosely) - walls, ceilings and carpets are old and stained - room furniture was cheap and archaic - A/C did not work, hot air vented at all settings (room was unbearably hot) - bathtub drain was clogged and water did not drain - plain and simple, if the rest of the rooms are like the one my wife and I stayed in, the entire hotel NEEDS to be revamped/remodeled - based on this stay we will not be staying at a Ramada again
Nice bed Nice staff I was disappointed that the front desk person did not know what bus to take to get to the airport.
Location Breakfast buffet for $8.95 was reasonable Beds were lumpy and slanted Floors were damp Hallways were stinky and damp TV was a box TV that only got one channel Temperature control didn't work well
It was downtown Dated and not the cleanest. Loud, and extra charges on my card at the end...
Our room was broken into and things were stolen. The overnight guy at the desk was not helpful. The hotel did not offer an apology or look into who could have entered our room. Bad experience!
Convenient location for our needs. Dirty. Blood on the back of the bathroom door. Poor drainage in bathroom. Shabby. Very poor internet connection. Very much overpriced -- I've stayed in lovely boutique hotels in the Chicago Loop for less.
The bed and pillows were comfortable enough and thankfully looked clean. Front desk staff were friendly. Parking is free, but in an unsecured lot behind the hotel. This hotel has not been kept up. It's in poor shape - lots of things that need to be repaired/replaced, fixtures partially off the wall. It also needs to be deep cleaned - some things, like the light switch, were so dirty that I didn't want to touch them. There was a huge gap under the door, which is both unsafe and bad for noise. Not worth what they charge. I would not stay there again.
Right next to Amtrak Air conditioning wasn't working, terrible for the late summer. Elevators weren't working correctly either.
Leaving Everything besides leaving
The location was perfect The air conditioner didn't work and it was extremely hot and uncomfortable
We got a free upgrade for our stay as all the rooms were not full nothing
We loved that the hotel was close to everything in Milwaukee. We also loved that there was a pool, exercise room, and free breakfast.
Competent and helpful staff. The business center was experiencing technical difficulties but the front desk staff were happy to print our boarding passes for us.
Location of the hotel was excellent. I was visiting the Harley Museum and this was only a short drive from the hotel. Getting from the parking lot to the hotel was not that easy. In the end there were about 4 of us wondering round the parking garage trying to find the entrance. But once inside the hotel was very nice
Was very happy to stay here. Clean and beautiful. Loved breakfast, but they need to season the scrambled eggs on the breakfast buffet.
Unfortunately the pool area was under construction while we were there which was one of the main reasons we had booked this particular hotel. Also, the room the we stayed in (423 I think) only had one small window that was so high that I had to stand on a chair to see out, but then it only looked to the other side of the building and a roof. It was a bit like a dark hole, but we decided that maybe they put us in that room because there aren't any adjoining rooms & we had an infant?
clean hotel and nice employees Pool was very small
Free Hot Breakfast Location Comfy bed When we checked in it was about 75 degrees fahrenheit outside... and about 80 degrees in our hotel room. It was very hot and muggy, and the windows did not open. The air conditioning was not working at all and the staff was totally unconcerned about remedying the situation. They tried telling us that everything was working fine, but of course it was not. The only thing the hotel did to fix it was to give us a box fan. They told us that it would cool off at night... but it did not. Multiple people complained but nothing was done to accommodate us or to compensate us for the inconvenience. Staff was at worst, rude, and at best, disinterested. When we checked in at 3:00 on a Thursday they only had 1 person working so we had to wait a very long time to check in. The bathroom was leaking water from the ceiling above the sink. The furniture in the room was worn and in need of repair or replacement. For $20 more a night we could have stayed somewhere much nicer.
Nice rooms and very comfortable beds. The complimentary breakfast was also very good. It's in a good location for downtown activities. Staff was very friendly and responded quickly to request for service. The room was clean, but dated. The carpet needs replacing and fixtures need some minor repairs or upkeep. For the price of the room, the parking should be included.
Staff was very helpful and friendly. Great experience for my first trip to Milwaukee. Would absolutely stay here again for sure!