Prós: When I first pulled up and they didn't have a let I was a little worried about my choice of hotel, but once inside I realized this was an amazing hotel. The room was incredible, the shower was to die for, the facilities were relaxing and classy. There wasn't one detail that went unnoticed by the staff/hotel. It's the only hotel I want to stay in when I'm in Miami from now on!
Contras: The suite was very clean and nice
Prós: The rooms were big and well laid out, bright, and had everything I needed.
Contras: The staff melted down when a plane was grounded. Over-run and not prepared.
Prós: The rooms were outstanding. One of the nicest I've ever stayed in. The staff was extremely friendly and catered to my every need.
Contras: The pool was not heated as listed. The location is only great if you don't plan on seeing what Miami has to offer. Its a really nice airport hotel.
Prós: It was quiet.
Contras: Most of the items on the menu in hotel restaurant were unavailable. there were no restaurants nearby.
Prós: Clean and comfortable
Prós: Great room. Great shower. Comfy bed
Contras: Internet was terrible. Restaurant service needs improvement
Prós: Fitness center was nice and the rooms/hotel was super clean.
Prós: Overall seemed like a good place at first. Comfy bed.
Contras: The bathroom was dirty when we checked in. Disgusting.
Prós: Clean, quiet, free shuttle, extra helpful staff!!!
Prós: Super comfortable beds
Contras: The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.
Prós: The room was spacious and the bed comfy, but the bathroom!? I loved the decor and fixtures. It was like a mini spa and I wished I could have stayed longer to utilize the pool and work out room. Would definitely stay again.
Prós: Proximity to the airport and an hourly shuttle. Breakfast and the breakfast area are quite nice. The rooms are comfortable and quiet.
Contras: Partem e sombrio.
Prós: Em geral parecia como um bom lugar no primeiro. Cama confortável.
Contras: O banheiro estava sujo quando chegamos. Nojento.
Prós: Limpo, silencioso, transporte gratuito, pessoal extra útil !!!
Prós: It was near the airport and there was a shuttle, but there are many many others.
Contras: Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.
Prós: The location was perfect. 0.9 miles from the airport and only 11 miles from the beach. I loved the size of the room. Slept 4 people easily, with two king beds and a great amount of floor space and bathroom space. The rooms were also so clean! And on top of all that the room was only $99 per night! Best hotel by far
Contras: The breakfast could have been alittle better.
Prós: Clean and comfortable hotel
Contras: Hard to get soap out of dispensers, crowded breakfast area
Prós: Close to the Airport
Close to McDonalds, IHop and Tom's Bar which had excellent food
Contras: Breakfast was basic - never had anything but the orange juice
Prós: Conveniently located for my work.
Contras: Ithet put me in a room above garage next to highway, the road construction at night was loud and kept waking us up. Didn't rest to good.
Prós: Localização em frente ao aeroporto
Contras: Não tem elevador. Para quem está sozinho não já ninguém pra ajudar a carregar as malas. Muito complicado.
Prós: The hotel is clean, close to Miami airport, and the WiFi is excellent.
Contras: The hotel is a bit dated, rooms are clean but slightly musty, only one available computer to browse/print boarding passes.
Prós: This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable.
Contras: Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.
Prós: Clean and nicely designed
Contras: General Manager was a bit snippy
Contras: No shops nearby
Prós: I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful.
Contras: It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination.
It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help.
Besides that little incidence, my stay was great. I would definitely return again during a layover.
Prós: The confort n price
Prós: Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point.
Prós: Close to airport. Shuttle service very good
Contras: Sub par rooms. Unfriendly staff
Contras: The airconditioner don't stay on and takes too long too turn on soo cann't sleep good
Prós: Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly.
Contras: That there were not ice machines on each floor.
Prós: I like that the shuttle van picked us up from the airport and gave us info on how to get to the port of Miami for our cruise. The staff was very nice and informative. The breakfast should include eggs though, other than that, everything was great!
Prós: Limpo e bem projetado
Contras: Gerente geral foi um pouco brusco conosco
Contras: The internet was down for two days and the staff did not seem to care
Prós: It was close to the airport, free "breakfast", free shuttle service, free wifi.
Contras: The breakfast was terrible. We couldn't even eat the "eggs" and all the bread was stale. I would compare it to gas station food. Pre-packaged everything.
When we arrived there were no luggage carts and the employees were kind of annoyed that I would even ask and offered no help, they just watched us struggle.
The room was pretty clean but the common areas were not.
If you just need a bed for the night, it's a good price but I wouldn't recommend it for an extended stay.
Prós: This Hotel property offers many amenities that most others at this price range do not offer. It's very close to being a full service property. There customer relation skills are second to none.
Contras: Housekeepers were quite annoying and persistent.
Prós: The staff was extremely professional and flexible, not pressuring you to checkout immediately, and checking you in without a fuss.
Contras: There wasn't much to dislike with this property. I cannot complain
Prós: Close to airport and has a shuttle going there every 30mins.
Rooms are isolated from highway and airport noise.
Contras: Not a huge one but the parking space was too far from the hotel.
Prós: Restaurant is open until late at night, rooms clean and comfortable, airport shuttle drivers polite and helpful.
Contras: Not enough check in personnel at counter.
Prós: Close to airport
Prós: room was large clean
Contras: the water was cold I let the bath tub run for 15 min. and was still to cold for a shower. one would think for the price you could have a warm shower before you travel!
Prós: The beds were exceptional as was the staff.
They were all wonderful to us - we were stranded in Miami waiting for a flight - not knowing whether it would go - due to bad weather.
We could not ask for nicer people to help us out!!!!!
Contras: The hotel could use some updating BUT their staff makes up for any deficiencies. A perfectly good reasonally-priced facility for short-term stay.
Prós: Comodidade por ser perto do aeroporto internacional de Miami. Total isolamento acústico, não existindo qualquer barulho dos aviões. Conforto e tranqüilidade.
Contras: A frieza no atendimento, poderiam ser mais caloroso.
Prós: Bem próximo ao aeroporto, dava ate pra ver os aviões pousando, mesmo assim o abafamento de som era ótimo, não se ouvia qualquer ruído.
Contras: O corredor tinha um cheiro muito forte de química. O quarto precisa ser modernizado, parece ter sido reformado mas continua nos anos 80. O café da manha e razoável. Não tem frigobar no quarto.
Prós: The hotel was very near to the hotel which ran a shuttle service, needing only a call to the hotel to find out where it was. Checking in was easy and the room was spacious. we had a double room and shared with our daughter, for the night which was fine. The airport run way could be seen from our room but you could not hear any noise from the planes. The buffet in the evening was adequate as we had just flown in from the Uk, but not if you were looking for a large ot meal. the staff in the hotel were all friendly and helpful.
Contras: I felt the the buffet breakfast was again adequate but not what i was expecting. I always think of american breakfasts and bacon go together but none, although you could cook your own waffles. We nibble at breakfast but ate some more later.
Contras: waited for the shuttle bus at the airport all the other hotels buses pass by was not made where that u have to call for the shuttle bus to come pick u up and was not in formed that the shuttle stop running after 10 pm
my roommate had to take a cab
the television in the sitting are was not working and we was only here for a day
there was a spider in the bath room sink and one coming down from the bath room vent
Prós: The bed was very comfortable , big shower but water wouldn't get hot. Tiny tv but nice bose system.
Contras: Everything else, on night stand type of place, saw transsexuals n addicts there, breakfast was rice crispies, cookies a small milk n a tiny sunnyD.... do not go here if y'all care about each other !!! And don't prebook online u can pay by the hour at the actual hotel and u will be able to see the difference between rooms!!
Prós: Clearly a sex hotel. My husband and I were unaware of this. My husband was uncomfortable so we left. Aside from that, the woman at the front desk was rude to us from the beginning.
If you just want to get it on, I'm sure this place is great, but if you're looking for somewhere to stay before/after your vacation, I suggest the Clarion Inn and Suites, about a mile down the road.
Prós: The location is ok..... The housekeeping was very honest and nice
Contras: The sheets and the towels didt have fresh smell. Only have a sheet on the bed no blanket. Have to ask for pillows. Washcloths. Towels. They dnt provide toothbrush and toothpaste.
Prós: Price is excellent and the room decor is great.
Prós: I loved the decor and amenities such as aux cable and DVD player. Very romantic but not to sexually based.
Contras: I didn't like that The room was dirty. I found a hair on the mini bar that was also missing a few items and a baby wipe with lipstick on it. as well as the toilet room was not private at all and that was a negative.
Prós: The rooms were exotic and we loved the garage
Contras: sex hotel, mirrors on ceiling, see through shower in the room
Prós: It was clean and large.
Contras: No transport, adult only, no blanket, sent to the wrong area and the hall was dark in that area. Lighted on the other side. No TV except porno. no radio no clock. This is obviously not a place to go unless you are looking for sex.
Contras: No in room WiFi, no windows, room was a cement bunker.
Prós: The shower was hot.
Contras: Staff was unfriendly, but to be expected when every person coming through the front has a complaint. The owner has cut every expense possible. Mold in shower, floor and walls were dirty, only 2 small pillows on the bed with no blanket or comforter only sheets. We were told (through email) that we could check in at 9am after 24+ hours of traveling. Upon arriving the desk attendant informed us they had no open rooms. We then waited over 2 hours in the lobby for them to clean a room and were told we'd be charged an extra $30 for early check in. During the 2 hours, we heard at least half a dozen complaints but the previous night's boarders. Not a good experience.
Contras: I was promised a "boutique" room with amenities like a desk. I called in advance to make sure my late arrival (after 8pm) was not a problem and received a text saying my room was ready for me. When I arrived, I found they had given away my and all other boutique rooms and needed to put me in another kind of room. It was clearly meant for adulterous couples having brief sex or prostitutes. It was behind other buildings and the only entrance was through a private garage (I had no car). The room had no closet, no desk, no table, no chairs, no blankets and no hangers. While they would bring blankets on request, I was told hangers were impossible. So, my conference clothes had to get wrinkled. Only after 15 minutes of arguing and suggesting ways of obtaining hangers, did someone go somewhere in the hotel to obtain hangers. The decor also included a mirror on the ceiling over the bed and otherwise suggested a room meant only for sex. There was also a graphic porn channel on TV that one did not have to request and just appeared when flipping through channels.
Almost worst than the lack of conventional amenities was the attitude for quite some time. All promises were "subject to availability." I have stayed in much cheaper hotels but I have never stayed in a hotel with such a terrible attitude, especially by the manager. I was told that the manager was available only from 9-5 and that it was impossible to reach anyone higher up with any power.
At some level, I have only myself to blame. I booked the hotel in a great rush. Once I had the terrible service, I went online to discover how many people had similar horrible experiences.
Prós: Privacy and ease of access from auto.
Contras: Ran out of large danish(?) by 9am. Not much else to eat except yogurt. No tea. Only coffee.
Prós: I stayed here to catch a flight out of Miami the next morning. I was traveling on crutches, and when I first arrived, I was told that I had a room on the second floor right and that there is no elevator. The staff was very accommodating and changed me to a first floor room. I took the free shuttle in the morning, and the shuttle driver made sure to drop me off right in front of my terminal. Overall a good experience, and optimally located for a super early flight to the airport, but wouldn't recommend for vacation.
Contras: I found the room to be nice, but the bathroom to be a bit dirty.
Prós: is Very close to airport and they have airport and cruise port transportation
Contras: Rooms were extremely small and the hotel itself is in much need of a remodel. Isn't convenient to any of the site and activities of miami. And even though the hotel is directly in front of the hotel it still took well over an hour for the shuttle to pick us up
Prós: Staff tried to help, but were clearly overwhelmed and did not appear to have managerial support to meet the challenges that they faced.
Contras: There was a party in the room next to us which was very loud.
When we spoke to the front desk, they let us know that they were unable to move us as they were fully booked. They made 2 attempts at quieting them at my request, but did not seem to have any managerial support to try other options. My daughters and i got very little sleep and almost overslept which would have caused us to miss our plane. When I called corporate office later the response was tepid, I was referred to the local hotel who called once and left a message. They have yet to return my call and in their message only offered a mild apology. They seemed unaware that a financial consideration, review of their protocol etc were options.
Contras: Hotel staff is non co-operative
Wifi signal problem in room
No pic up at Air Port, had to wait for 45 minutes then
Prós: The restaurant in the hotel Was useful Before we Leave and take our plane. In the lobby, They call us a taxi , the staff Was very helpful.
Contras: Water didnt get hot had to take cold showers. Sink was leaking water. Very loud noise. Dirty carpet. Group of men drinking beer by my room door! Its horrible
Prós: The air conditioning was nice
Contras: My room was next to the cleaning room for the staff . They were loud every morning . I didn't get any houskeeping I had to call twice for service
Prós: I choose this hotel because was near to the airport and has a shuttle 24 hours. I need just a overnight and for that was fine.
Contras: It doesn't has anything to do and it expensive, but for the area was okay. No elevator, noisy, old place, etc.
Prós: value is good
Contras: needs new maintance people or a owner that will spend money to update things
Prós: The van driver is always such a nice guy. He's picked up before and he was great.
Contras: The fact that this is my third time in the hotel and there's always the same problem with the rooms not getting any Internet signal, especially when ppl like me have been traveling all day long.
And for the Love of God... what is that cigarrette smell in the halls and rooms?
Prós: The shuttle buses were on time for the airport drop off.
Contras: Too loud in our room. heard trucks,garbage trucks and too close to the road. affected our sleep. didn't like view of highway. Most important-our bathroom sink didn't work! Only hot water-couldn't control the faucets. So we used the bathtub faucet to wash up!! The toilet was running and water was puddled around the toilet floor! We were too tired to complain for another room. We told the desk person as we checked out the next am. we only stayed one night. Also-one floor lamp didn't work. Seems like that stuff shouldn;t of been overlooked by the maid or staff!
Contras: Rooms dirty, no wifi signal in room. No lift . Unfriendly staff. All in all very bad . Would not consider to stay
Prós: Close to airport, very basic room
Staff and nice
Contras: Facilities are old
Not a very safe neighborhood
Contras: Felt unsafe, run down
Prós: Clean rooms, easy to get to/from airport, parking available.
Contras: Clean, but in a crappy part of town. The room looked like it has not been updated since the 50s. No restaurants nearby other than some really shady dives.
Prós: Staff was nice
Contras: Too many spiders. Not worthy.
Prós: The place is not worth the price. The room I stayed in was more than simple, it seemed dirty, although the room was clean. There is a very noisy bar across the street that was still noisy when I left for the airport at 4:30am. All night there where people walking through the courtyard that seemed to be drunk. The office staff was friendly and helpful but I honestly did not feel safe.
Prós: The distance frok the airport
Contras: Very cheap room tiny bathroom very low quality for the $111 A night
Prós: Próximo ao aeroporto, quarto muito básico
Contras: Instalações são antigas
Não é um bairro muito seguro
Contras: The cleanliness and no a secure lock from within.
Contras: The only bad thing was the stale bagels for breakfast. If all you offer are bagels, muffins, and cereal.......oan juice.....the bread could at least be fresh. Other that it was great and I will stay again. We found this nice cafe/liguor store bar right down the street serving breakfast, lunch, and dinner.
Contras: The hotel transportation was speeding and scary. when we got there we saw two cockroaches in the lobby. On our way to the room we heard some very loud sexual activity that I am almost positive was paid for. The room had stains all over the carpets and bedding and the shower was extremely dirty. Worst place I've ever stayed.
Prós: I liked the location of the hotel itself
Contras: I had young children, and the hotel did not provide any channels so that my kids can watch TV, it seems like the hotel is a stop over for adult only entertainment, my neighbor handling his business with his lady friend and it could be heard, I'm just glad my kids were sleeping at the time. Bathrooms were way too small, not enough amenities.
Contras: Parking is very limited - There is no elevator - Wifi is very weak, only in the lobby you can get some connection - The room had only one outlet - Once past the lobby it feels like you are in the getto and it is kind of scary - we were given a room that was ready and when I open the door the room was not clean, the bed was not made and there was trash lying around.
Prós: Close to airport
Contras: Should have been closed and rebuilt 20 years ago
Prós: Buena ubicacion, cerca del aeropuerto, desayuno basico incluido, shuttle gratis al aeropuerto, bus pasan frente al hotel hacia el downtown, buen precio.
Mala atencion del personal, sobrecamas y paños manchados, muy mala conexion wi fi.
Contras: ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada
Prós: It was close to the airport, I really like the fact they had an airport shuttle. Close to some restaurants if you don't drive (pizza, McDonald's)
Contras: Limited cable channels but for the price it's not bad
Prós: Close the airport
Contras: The smell of the place
Prós: It was close. The guy at the reception was nice.
Contras: The driver charged me to drop me off at the airport.
Contras: Room's were dirty and small. Bed frame was broken and could of caused injury. Left twenty minutes after check in.
Prós: I don't agree with all the negative reviews. No, this motel isn't the Ritz-Carlton, but for $58 a night it isn't bad. The room is comfortable, the art on the walls is decent, and it has free wifi. If you're a family traveling on a budget and don't mind staying across the street from an airport, go ahead.
Contras: The A/C wasn't easy to control.
Prós: The room was ok. Ok bed. Wifi worked good.
Contras: No safety locks on the doors, no door bolts, and outside hallways.
the tub drain was clogged. 3 inches of water in the tub when showrring.
Contras: The hotel was very dirty, and felt unsafe. My new wife and I slept in the car. We didn't want to sleep on the cigarette burned, feces stained sheets, nor stay in the prostitute infested hotel. I just gave them back my key. They would not give us a refund. DO NOT STAY HERE! There is a Days Inn right around the corner.
Prós: Absolutamente nada
Contras: Quarto foram sujos e pequenos. Quadro de cama estava quebrado e poderia de ferimentos causados. Esquerda vinte minutos após o check-in.
Prós: O quarto era ok. Cama ok. O Wi-Fi funcionou bem.
Contras: Não há travas de segurança nas portas, parafusos de portas e corredores externos.
O ralo da banheira estava entupido. 8 centímetros de água na banheira ao tomar banho.