The best was that the hotel was close to the airport but was not a typical "airport hotel" but an nice and comfortable mansion-type hotel. Restaurant could be better: stiff prices and a very small menue to choose from. Very slow service as well.
Room was very nice Room service breakfast didn't arrive.
Very good functional room sensibly designed and furnished and warmly welcoming. My wife and I genuinely liked everything.
The staff was arrogant and unhelpful. The facilities are run-down with age.
We particularly like the exceptionally pleasant helpful staff, We regularly use the hotel prior to flying from the airport, but it is far superior to most airport hotels and gives you the feeling of a comfortable country house hotel., totally divorced from the cattle holding pens in the airport!!!!
The convenience and friendly staff. nothing
Clean ,functional. Food ok. Sadly there is not alot of competition in the area.. The newspaper was delivered late - just as I was leaving. Checking out was slow. No offer to help with bags or to be shown to the room
Comfort, cleanliness and convenience to the airport. Poor dining room service. Long wait to be served. Requested wake-up call was never received.
location to the airport and the front desk staff were excellant strange layout of halllways, awkward and small shower, very uncomfortable bed, very small room, poor pillows
Comfortable room, good van service There was no abililty to print out boarding passes. We had to go to another hotel to log in to ba.com so that we could check in on-line.
It is a beautiful hotel,our room was lovely. The decor was very comforting. Our eveing meal was lovely & the staff were friendly.
good service airport shuttle 0
Convenient location, friendly and helpful staff, excellent room with good temperature control, comfortable bed, modern decor Car parking charge £5. Shower curtain not positioned correctly so always wraps around the user, making showering very tiresome.
Hotel room very comfortable and clean Evening meal in the restaurant was diabolical. Find somewhere local for your dinner!
Just the convience and the comfort.
A severe power cut cause choas for approx 4 hours. The foyer was cold as well as the bar. It was so cold in the morning that even the staff had to wear coats. Because of the quantity of people at the hotel, there was insufficient food available for breakfast.
Clean, efficient, good value. No internet access in room. a free wireless would be useful.
Staff are very Kind and they wear a warm smile on their face all the time. It is simply designed for comfort, no luxury, no additional pleasure. Just have a good night. One can be sure that they will have a good night in Premier Inn.
Hotel and room suitable for purpose of the stay Dissapointed for thelikes of airport travellers as there was no shuttle bus to and from airport the extra 6 pounds taxi fare each way to the airport made cost of staying less attractive,this extra was not clear on web site.also the quality and value for money in the bistro we thought was very poor.
Very good hotel with everything I needed. Probably the most comfortable bed I have ever slept in!! Only bad point is having to pay £5 per night for the car park so make sure you add this into your stay