a localizaçao e a cama com as almofadas a má qualidade da casa de banho e a falta de um frigobar
Gostei do restaurante, a sala de jantar era espectacular e a confecção e qualidade dos pratos era excelente, o serviço dos empregados de restaurante foi igualmente bom. Não gostei do serviço prestado na recepção, foram indelicados pois solicitei o serviço de weak up e não me acordaram, poderia ter perdido o avião. Ficaram aborrecidos quando os confrontei com a falha e não pediram desculpas, pelo contrário só disseram que estavam ocupados!
when staying at the hotel my boyfriend and i really enjoyed are selfs we went for my birthday and everyone at the hotel treated us like royalty and there nothing they didnt do for us! they made my birthday very special and memerable!! i would definatly recommed it to any one!
The views were spectacular. We could have spent the whole stay in the Cloud 23 bar. And every member of staff that we met were wonderful.
We recieved a complimentary upgrade to executive class, which was fantastic as this was a Chritmas treat. Just a small quible but there were no tea making facilities in our room.
very good hotel with perfect location specially if you have conference in Manchester Central there is no extending for the check out time
The room we were given was a room for the disabled, guessing that's why the room rate was better than the Hilton's web site price.
locatio and comfort my partner found on returning home , that some braceletts and bangles were missing from her bag . we did not complain as they were not of a great monetary value , but my [partner found this upsetting !!!! .
Superb hotel, amazing rooms No
The location is good for city centre bars and restaurants but it is easy to access from the motorway and parking is easy nearby I paid 249 pounds for one night in what I thought would be a luxury, exclusive hotel and it isn't. The room service breakfast was an insult.
It was such a refreshing change to stay at a hotel where the attitude of the staff enhanced the stay. Everyone we met was friendly and helpful which is unfortunately not the case in most hotels.
The Cloud Lounge I was rather cold in the room, and we could hear the lift going up and down during the night.
very clean and comfortable room with good en suite facilities comfortable bed and good and sustaining breakfast. very noisy being situated ear a late night bar.
Room was clean and nice.good location. Elevator did not work,with my bad knees Ihad to climb up and down five floors.
Hotel staff were all friendly and helpful. Place is convenient--with train station just nextdoor and within walking distance to town.
Location. Ear plugs can be handy if you want a quiet night sleep.
Cleanliness and decor Breakfast selection and layout
Location Air conditioning was broken entire stay
Excellent location and the breakfast was good. They ignored my e-mail request for slightly early check-in and the lady behind the counter was rude.
The staff were very polite and efficient. The shower was a lovely modern shower and the room was very clean and spacious. I have no bad points to report.
Very clean and plesant hotel None
Very clean, very-very hospitable and reliable staff small rooms, no electric adaptors
The room we were given was triangular, and thus very uncomfortable, especially in view of the fact that we were staying five nights.
The room was clean and modern. The situation was exactly where I expected it to be A negative comment is surely a complaint?. What I didn't like was the poor organisation and communication.
very nice rooms and very very clean. Staff very polite. Comfortable hotel Teal value for money.
Central easy access to public transport No bad points
No on site car parking, room had a smell of damp and fags!
good sized room - efficient check in- excellent security arrangements
Very nicely decorated and furnished bedroom. Very quiet. Bathroom a bit tired
Friendly staff, excellent central location Shower poor, air con ineffective (weather warm and humid during our stay).
Good location. Clean room.
Couple of particularly good staff - one on Reception, one in bar. Perfect location for our visit - an exhibition at the GMex Had a room at the front of the hotel - very noisy from road and tram traffic. If staying again would ask for a room at the back
Cheap and good hotel in city Nothing
What I expected clean and affordable, no probs Only had one towel in room and only realised getting out of shower so couldn't go get one