It was very nice and clean and had a nice pool work out area.
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
very clean, great staff and breakfast. nothing
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
Good value. Nice free breakfast Outdated hotel.
Friendly staff. Room clean and inviting. Continental breakfast very nice.
I found the staff excellent, and interested in providing a friendly atmosphere.
Front end customer service (Igor) very professional and nice. Enjoyed my goody bag as a rewards member. Room was comfortable and clean. Pillows were a little to fluffy for my liking I forgot my own.
Hotel was clean and modern. Good location from verizon arena. House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.
The room was extremely comfortable. I arrived very late and wished checking out would have been later to catch up on some sleep.
Our back window faced the field where the NH Fisher Cats play. They didn't have a game but the view was beautiful nonetheless. Free wine and cookies for happy hour was sweet, too, even though we didn't partake. Very friendly staff, clean rooms, scenic - total win. Nothing.
Location * Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
The staff was extremely nice The mattress was SO uncomfortable
Much smaller than expected. Expected a suite as that was the description online. It was basically a hotel room with a bed and a couch. Ptetty small. Molding being held on by a piece of duct tape. I just don't get that as it could have just as easily been repaired the right was.
The proximity to the airport. The staff was generally crabby and not particularly helpful. The facilities need an upgrade and a good deep clean. Even the non-smoking floor still smelled of smoke. There was also an institutional food smell, like a hospital cafeteria. I would recommend trying a different hotel.
My search was for a hotel that had an airport shuttle and a free breakfast. I don't think this hotel should have been allowed to claim that they offered these things, as the shuttle was only available for limited hours and the breakfast was inadequate. The only protein source was yogurt. There was no peanut butter available due to state laws, but there could have been hard-boiled eggs or cottage cheese. At most they should be able to claim that they serve a continental breakfast.
Had a problem with blow dryer and it was replaced in a matter of a couple of hours. Very nice desk help and staff.
Easy check in. Fridge and micro wave in room. Very outdated..definitely a budget hotel . Not great value for the money, but convienently located for our use.
It was a 90 degrees and the a/c did not work .
Front desk lady kindly moved me to a non-smoking room after I had originally been put in a smoking room. Room was outdated with ok quality linens and an old TV. Original smoking room I was in had cigarette burns on the comforter
Our shuttle driver on Saturday morning was super great, so friendly and helpful. I wished our room key would let us in from the side parking lot.
Close to airport We were put into a smoking room and the smell was terrible. The comforter had burn holes and so did the chair. There was construction right in front of the hotel that started at 6:45 am on a Saturday.
Very clean and friendly.
The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.
Liked the later check out time of noon. Room smelled musty.Bathroom smelled and was a bit moldy.
The beds were awesome. Very clean and comfortable Management needs to have backup plans for staff shortages. Checkin was a nightmare, keys didn't work several attempts. No one to answer phones during evening or at night. Santiago, the van driver, was alone trying to get everything done with no help at all. He deserved commendation, but the experience was a nightmare. Hopefully this was a one-time experience. Management needs a backup plan.
I like having the indoor pool The only thing was there was a women in there with about 7 children playing volley ball, so we really couldn't use the pool , even late at night, they have some kind of a deal with non guests to come and use the pool it said on the wall
Convenient location easy to find staff was very friendly I was leaving my car there and was not informed that there would be an additional charge for this I paid kayak and thought I was all set so the unexpected cost of 78 dollars upset me
Very friendly atmosphere, especially the front desk, the maids and the breakfast bar attendant. The rate was reasonable and the location was perfect for my leisure activities. The room was clean and the beds were comfortable.
I liked that they had a real continental breakfast - complete with waffle makers and a staff member - available from 6 AM. Wi-fi is also great to have. They offered a computer/printer for which to print boarding passes, but it was out of toner, and apparently had been for days (the staff seemed somewhat resigned to this). Also, Booking.com booked me two rooms when I only needed one, and the front desk, while assuring me the hotel wouldn't charge me twice, didn't give me much confidence that I'd get my money back - again, "it's out of my hands" seemed to be the attitude.
Smells musty. Staff was not friendly.
Shower hwad leaked and there were no kis shows on the tv. Also the staff was not very accommodating.
Friendly check in staff Having someone knock on the door at 11 am and then 2 min later call the room basically saying get out. (We were packing up the bag)
The pool is nice.
Waffles & hard boiled eggs and more for breakfast, coffee 24hrs, close to restaurants and shopping, full kitchen & appliances, friendly staff Allow pets not disclosed on Booking.com, feather pillows on bed (allergic to them), hard mattress, both mirrors located inside bathroom, hanging light not over table and husband bumped his head on it a few times until we placed a chair backwards in front of it.