Prós: The hotel was simply great. The staff was polite and helpful, the hotel very clean and the service excellent. The restaurant on the 18th floor was simply terrific. I recomment it 100%. All the ...
Prós: Great Rooms Great service
Prós: Süper best in town
Prós: The bed was comfortable
Contras: The AC did not work properly the room was set to 19c but the room was a 27c really hot would like it if they fixed that issue. Everytime i visit its the same issue with the AC. Normally breakfast ...
Prós: The personnel was very helpful and available. The facility is well situated and offers a dominent view of the city. We enjoyed our stay at the hotel, it's worth recommending. I would like to ...
Prós: As you would expect with the Hilton, professional, clean and good restaurant. But, above that, the staff were extremely friendly and welcoming (including to my wife's guide dog). Great base for ...
Contras: Breakfast wasn't included which seemed a bit mean for the room price charged.
Prós: The best experience in Malatya ! The people was very kind and the room clean.
Prós: A true Hilton hotel! Glad to see this quality in Malatya. Very good value, very central, next to the biggest shopping centre in Malatya. Nice view from the hotel rooms which are very spacious. The bed...
Contras: Everything's perfect!
Prós: I liked all offered services and the staff hospitality
Contras: I didn't like booking.com services; The way you are handling the booking proces responding your customer. I have tryin to cancel repated booking for the same stay but I couldn't get there. ...
Prós: The staff was fabulous. They made our trip to this area of Turkey so easy. The reception staff made all of our arrangements for getting to Cappadocia. They helped us with our internet and our arrangements in town. The rooms are clean and well equipped. The pool, spa floor are very luxurious and include a Turkish hamam and a yoga area. The breakfast far surpassed anything we have had in Turkey. Lovely stay. We returned for one night after visiting Mt. Nemrut.
Contras: The internet policy is expensive unless you are traveling on business. the Hilton allows 1 hour free internet a day and it makes it difficult to make arrangements with only one hour.
Prós: Spacious room. Had a reliable lift. In the heart of the bustling city.
Contras: Poor internet in the room. Adequate in the lobby.
Prós: The hotel is in the middle of the city centre and it is a very luxury and comfortable hotel.
Prós: Good but why? Cheap prices, luxury rooms, friendly staff, good service, good location,
Prós: I love the heart that is put into the work from the staff. Its visible in the guest service, cleanliness, and genuine happiness that exudes from the staff. The room was spacious, they graciously and ...
Contras: During online booking I was asked if I wanted smoking or non smoking room. I have a severe smoke allergy. Even before the staff opened my room door the strong odor of days or weeks of indoors smoking...
Prós: We stayed 4N at City Kent Malatya.We enjoyed Malatya and the staff of City Kent made our stay very pleasant and memorable.Very hospitable staff that treated us like family.Nothing is too much for them...
Contras: Nothing.Zero complaints.
Prós: The staff were amazing, friendly, helpful, nothing was too much trouble. They were fun. They helped us arrange a trip to Mount Nemrut. Excellent location.
Prós: Without exception all staff were professional, friendly, helpful and genuinely hospitable. Location is right in the centre of the city. Great value for money.
Prós: If you want/have to stay in Malatya and also want to get a feeling of this vivid university city ... (located almost in the heat point and center point of Turkey) ... this is the perfect location...
Contras: Take this dislike it a little bit funny ... To the fine breaktfast at the top floor with a fine view to the southern mountain range I missed an apricot JAM. After my humorous complaint we were ...
Prós: everybody was very kind and helpful both at the reception/brakfast and rooms
Prós: Staff extremely helpfull and hotel comfortable and good value. We left our luggage here when we went on an overnight trip to Nemrut Dagi.
Contras: Air con units are quite old and can be a little noisy but not really a problem.
Prós: The hotel was really peaceful, everything was wonderful for example breakfast was super delicious the staff was really helpful and kind It was a perfect experience Internet was also very fast
Contras: I didnt see anything negative
Prós: Very helpful staff and management.
Contras: Pollution and cigarette smell in the non-smoking room which kept me awake. The building is very old and needs decoration so then the pollution can be removed. The breakfast was lower then average.
Prós: the location is good
Contras: its so hot in the room，the aircondition is powerless
Prós: The staff was extremely helpful and courteous. The breakfast, peerless. Guest-controlled air conditioning is a huge benefit. The dated decor is charming, creating a warm and inviting atmosphere.
Contras: Outside the hotel is a bit crazy and loud during the day since it is adjacent to a minibus stop on a high-traffic corner. At night, the noise dies down.
Prós: Not much good to report except the staff was friendly and helpful.
Contras: The place looked clean from the photos on-line. However, when I arrive the place need a major overhaul and scrub down. It was one of those places where you don't want to even sit down let alone ...
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