Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
Staff was very friendly and eager to please. Our room wasn't ready when we arrived so they upgraded at no charge. Beautiful building. Cannot recommend highly enough.
location is perfect it would be nice if they offered free breakfast paying extra for parking
Very friendly and accommodating staff. Nice exercise room. Good location for walking into Madison for shops and restaurants. Nice to have the shuttle to and from the airport.
Wonderful and welcoming staff. Great location right on the square..
Mostly clean room. Great location. Walk to Capitol, restaurants, and shops. Parking was easy. Attached to a Starbucks. Loud parties on the same floor. Loud security breaking up parties. Hallways smelled like marijuana. Pillows and mattress were overly soft. Didn't get a restful night's sleep. View was of one side of the Capitol and a gravel rooftop.
The location to entertainment and attractions. Food was excellent.
The staff are friendly. The facility is clean and well organized. And it is in a very good location.
Clean No ice machine on the 4th
Staff was awesome -- friendly, helpful, engaging. The room was clean, well laid-out, functional. Super-close to the square, easy parking, good breakfast. Nothing.
Location, Breakfast, small loby bar Air conditioning unit was loud, fan was strong - blowing directly on bed. Was there for 2 nites - never did get this figured out for temp.