O Hotel tem uma excelente localização para ir à pé ao centro da cidade e também para se chegar de carro e tem estacionamento. O café da manhã é muito bom e no piso térreo, aonde fica a recepção, tem um lanchinho gratuito que permance aí 24 horas. Ter ferro elétrico com tábua de passar roupa no quarto ou este serviço prestado pelo hotel ao hóspede.
A hospitalidade, a qualidade do serviço, o conforto do quarto, a qualidade e excelente serviço do pequeno-almoço e a boa localização.
Um hotel que merece as 4 estrelas que ostenta! Lindo, muito confortável, dentro dos muros de Lucca e um pessoal extremamente simpático. Adorei! Ah, o café da manhã é uma delícia.
Local muito agradavel. As bicicletas são um diferencial bem interessante, pois o passeio é muito romantico .
pessoal muito prestativo,bicicletas para passeios.
Belo café da manhã, cama ampla, lobby do hotel aconchegante e acolhedor. Durante o banho de ducha, escapa muita água para o chão do banheiro, dificultando a utilização do local.
Fabullous location, friendly staff, excellent room.
O Hotel ofereceu diversos serviços gratuitos como internet, bicicletas, lanche. Os funcionarios sao atenciosos e educados.
Funcionários atenciosos, quarto confortável, localização excelente. O quarto estava um pouco quente.
Location Very bad breakfast
location and quiet no bath tub
The building facilities No international TV.No CNN available
Excellent location in the old city.
Everything--it was lovely and impeccably clean--The staff service was superb. My son thought the included breakfast could have been more ample and varied.
Central location; room very nicely furnished and lovely amenities, room very quiet Front desk personnel
Great service, updated accomodations in a historic atmosphere
Qualiy of breakfeast is low and not up to international standards. (once no meat or cheese, only dolci; butter was missing; eggs only supplementory) For transfer to opera one had only the expensive (170 €) solution instead of the usual (50€)
Very comfortable, nice and helpful staff, good restaurant, clean, good location
Excellent situation, friendly staff, very clean and well run hotel.Our suite had all modern technology but still in style with the age of the hotel We liked everything about the hotel and would recommend it
Além da simpatia das recepcionistas, a cortesia da disponibilidade de um pequeno lanche no quarto a serviço do hóspede(cafeteira elétrica, etc) Gostei muito de tudo.
Atendimento do pessoal do hotel. Nota 1000 Eu achei o preço um pouco salgado, principalmente por estar fora do centro da cidade de Lucca.
Renovação dos apartamentos
O melhor hotel da viagem. Confortavel, bonito, aconchegante e bem cuidado.
Não há um ponto em especial para destacar. Todo o atendimento foi excelente e a simpatia do Vincenzo é notável.
Localização maravilhosa. Pessoal alegre. Limpo e encantador fresco amplo pequeno-almoço!
A localização, o atendimento de seus funcionários e o serviço de limpeza do quarto. Não possui elevador (deve ser informado, se foi, não percebi).
O Hotel é muito bem localizado, sua conservação é excelente e o serviço de recepção também. O quarto, além de bonito tem um excelente ar condicionado e o banheiro com banheira de hidromassagem além de outros equipamentos de banho excelentes. Foi melhor do que eu esperava. Não. É tudo excelente!
É um hotel muito aconchegante com um serviço muito simpático e acolhedor. Adoramos
Um hotel superior ao demonstrado pelas fotos, com bom atendimento e excelente localização. Seria minha opção em um retorono à Lucca.
A decoração interna desse hotel é fantástica, linda, surpreendente. O Vincenzo é de uma simpatia no atendimento impar.
Right from the moment we arrived at the hotel, the greeting was welcoming and everything was done to make us feel relaxed about our stay. This approach continued throughout our stay, no matter who was manning the front desk. The size of the bathrooms was initially a bit confronting and there didn't seem to be a lift, but we 'acclimatised' to the bathroom and the hotel staff very helpfully carried our heavy suitcases for us.
The staff was very nice and helpful. The locatiion can't be beat. Bathroom was dangerously small and had no counter space. Paid for internet access but the signal was not srtrong enough to access the web. Staff graciously refunded the internet fee. I would suggest tyhat at these rates wifi should be provided at no charge, assumint the hotel acquires a wireless router with sufficient power.
The staff is very engaging and helpful. The location is beautiful, across the street from the birthplace of Puccini and central to the medieval walled city of Lucca. Didn't stay long enough. Give yourself a few days to see Lucca and a couple more to see Pisa which is only 20 minutes away by bus.
The hotel had welcoming, friendly staff at reception. The room was clean, comfortable and all that was required for a short stay. The shower room was smallish but well appointed although the shower did show some of the eccentricities common throughout Italy. We did not have the hotel breakfast but had our coffee and croissants at one of the excellent cafes in the square round the corner. The restaurants in the vicinity were good for both lunch and dinner, catering for all budgets. Highly recommeng getting the audio guide from tourist info and taking a walk of the town and its walls.
Wonderfully located and good bargain. Small room, one window opening onto a brick wall a few feet away.
lovely old building transformed into hotel, good size rooms, very traditional, a real sense of italy!
The hotel is an elegantly restructured ancient palazzo very near the walls of Lucca and therefore easy to reach with very good parking just a few yards away. Our room had a very good view of other ancient buildings where Luccans actually live. The size was quite adequate. the furnishings in very good taste, and the bathroom was new, large, and had a great shower and stall.
The Hotel is located inside the City Walls and very close to the Duomo. A great location for visiting Lucca.
An excellent location within the city walls and close to all the amenities The rooms are basic, furniture is old and worn, the ground floor front room was very noisy and had a bad smell.
Very convenient location within city walls and close to station Slightly smoky smell in entrance
We chose to stay at the Al Tuscany for the second time in 2 years and would not hesitate to stay again. It was such good value for money right in the heart of Lucca. We felt like we had the taste of staying in a typical Italian home.( very authentic). Claudio once again went out of his way to make our stay memorable. We can't thank him enough. x
Part of the family
The excellent location; the friendly and helpful staff ; the ease of access and exit with your own key; the kitchen facilities laid on for snacks; the lovely breakfast served by Mary at the large oval table that encourages guests to chat and exchange holiday experiences. We don't all like the same things, but the slightly Bohemian quality of the Al Tuscany really suited us and Claudio does his very best to make you feel welcome.
The room completely lived up to the expectations we had after seeing the pictures on line. Lovely furniture, cozy corners, nice lighting. The bathroom was spotless and the shower was fantastic. The staff went out of their way to make us feel welcome (a cool glass of juice even before we checked in, what more could one wish for after a hot and sweaty journey...). They also had excellent suggestions on how to spend the day in Lucca and which restaurants to visit. Breakfast was good, with nice little touches like boiled eggs, and the coffee great. Good free WIFI connection.
Location, hotel staff friendly and helpful, value for money
We stayed in the suite, large bedroom with old furniture, a sitting area and bathroom. Located in the centre of this wonderful old city, close to all the sites. Marina a really helpful lady advising on good and reasonably priced restaurants and providing a great breakfast. Claudio the owner was a perfect gentleman and most helpful in all respects.
Central in the town The owner had let out or room to a group of workres!! We had to make to with a cheaper room which he had to displace another family from who he had put in there!! However he did give us tickets to a concert and a bottle of wine to say sorry!
Lucca is a wonderful destination and the Al Tuscany an ideally central location. The staff were friendly, helpful and welcoming. We would look forward to visiting again.
We enjoyed our stay very much. The staff was friendly and helpful and the breakfast was more than adequate.
The staff (particularly Luca) was extremely cordial and helpful and his English was very good. The location to the walled city of Lucca was very good and was pretty accessible to the autostrade. WiFi is not free, it was ¿3 per hour. Parking at the hotel was not free, it was ¿6 per day. Air conditioning had not been turned on yet in mid-May (but the room did cool down enough by bedtime and the street was quiet enough to leave the window open.)
simpatia no atendimento e boa relaçao custo-beneficio.
Hotel staff very friendly and helpful. Excelent location. The bathrooms were too small and with some functional issues.
A localizaçao Os quartos laterais sao barulhentos de manha, por causa do trabalho de descarga no supermercado.
bem localizado, pessoal simpático