Piscina Quartos minúsculos mesmo com o upgrade. Hotel com layout estranho.
qualidade, limpeza, localização
A equipe foi fantástica. O meu quarto era ótimo, especialmente considerando a tarifa, embora não teria valido a pena o preço "completo"...
The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho. See above.
Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
The bar, this was very busy and fun place to be
General location was very good.Cleanliness was good No bar to have a drink with children over 18 had to be 21.Bar staff rude and ignorant.However, Bar manager was very considerate.Very trendy which was nice but thats where it ends i'm afraid. Would not book again.
Wonderful design interiors. The food in the Malaysian restaurant was amazing and the cocktails at The Long Bar were innovative and delicious - if very pricey at £11 a shot Some of the towels in the room were not 100% clean
unique design bed was uncomfortable
The lifts. The service. The availability of the garage. The conviviality of the bar areas (both the open & cosy bars). The dedication of your cleaning staff. The laundry service. The proportions. The corridor lighting. And, above all, the location. The lack of Internet access (the business centre was occasionally out of action). The limitations of the room service menu for vegetarians. The limited number of T.V. entertainment channels - without in-house films The lack of a bath. No fresh air. The painting on the ceiling of my room.
The lobby, spa and bar are brilliantly designed. Most parts of the hotel are chic and the overall atmosphere is very charming. The rooms are impractically designed. No provision made to accomodate suitcases even. Too much insistence on style and little attention to comfort. Great to hang out at all parts of the hotel except your room where everything seems like a mess since there are no practical provisions made. Very little storage so all the stuff just lies around the floor; also not very child friendly.
Very fashionable feel to the hotel , Bar was enjoyable , sleighbed lovely. Food was good at breakfast. Maybe toilet area. Lacks privacy
Stylishly minimalist, great shower, cool bar Dinner trolley not cleared
I like the desing and the location
localização. atendimento. serviço de quarto. final de tarde camareira tocando campainha para "perguntar" se poderia arrumar o quarto = aborrecimento.
a localização é imbatível.
extremamente limpo, excelente localizacao, quarto pequeno mas muito bem decorado e funcional, atendimento dos funcionarios acima da expectativa.
Da localização do Hotel O barulho dos outros quartos
O Hotel é de excelente localização e o atendimento é excepcional de bom. todos muito amáveis e gentis.
Appreciated hospitality of hotel staff except one Japanese staff at reception desk. If you are trying to improve the level of service provided to the Japanese clients, you'd better to leave the operation only to your excellent English staff. Due to double booking, we faced to transfer to the other rooms during our stay. We have not received an official apology from the manager nor any kind of compensation, In spite of this big problem, the attitude of Japanese staff was always very gruff and unkind. I regret to say that her attitude destroyed our good reputation of your hotel.
it was mentions that fair inclced berkfast and when i arrived they said its not
Everything in this hotel was perfect: excellent service and very friendly personnel. We had a beautiful big room on the 7th floor with view over London.
Efficient, friendly staff. Spacious accommodation Bar drink prices expensive
Everything was very efficient and seamless
The attention to detail and the ability of the staff to be both unfailingly courteous and retain friendly good humour
Very nice room. Excelent location in Mayfair. Best for shopping.
I wish all hotels were like Claridge's. The facility is lovely, the rooms are fabulous, and the staff are extremely helpful. Their response to a special request was 'no problem' which simpliflied my trip a great deal. I wish I could have stayed longer.
We liked everything about Claridge's except the price though still consider it to be good value for money.
attention to detail- complimentary champagne as we only married a week before
Localização excelente! Quartos grandes (upgrade), com camas king size novas, travesseiros de pena e lençol de percal. Bom padrão de limpeza e de serviço. Os comentários do site estão bem aquém do hotel (e somos bastante exigentes, acostumados a bons hotéis). Excelente custo-benefício!! A piscina poderia ser mais quente e a roupa de cama mais nova, somente. Mesmo assim, classificamos o hotel, em geral, como "10"!
Funcionários do hotel e localização
Lolalizaçao Relação qualidade/preço
O atendimento dos funcionários, café da manha e conforto dos quartos. Oxford St é muito agitada, bom para comprar, mas ruim apenas para passear. Chaves magneticas deixaram de funcinar várias vezes.
pequeno almoço e localização camas mal feitas
A localização é excelente, os funcionários são atenciosos, o quarto é limpo, confortável, preço bom para os padrões de Londres. Não
Atendimento dos funcionários Sim, os canais de televisão são limitados e não se tem nenhuma opção para canal de esporte.
Está muito bem localizado. É confortável, tem uma boa relação qualidade preço.O staff é muito simpático. Aconselho e voltarei.
Gostei muito do Hotel, com exceção da cama de casal do Double Room que é muito pequena para um hotel dessa categoria, impossível para um casal dormir, extremamente desconfortável. Colocar urgentemente camas QUEEN ou pelo menos camas duplas nos Double Rooms.
Great location. Good service. Brilliant rooftop bar.
Clean,tidy,pleasant staff Bar drinks highly expensive in hotel....noise form entertainment area above our room was too much for our liking with chairs being dragged across the floors at late hours
Location is just perfect, clean room The room is far too small for its price. Breakfast is poor.
I liked the rooftop bar. The friendliness of staff. and the champagne cocktails.
This little jewel of a hotel is Soho chic. I can't say enough good things about it! It is perfectly located, priced under similar hotels, small enough to be personal but large enough to have a really exceptional restaurant and rooftop bar that appeared to have a London insider following. I say it is the best kept secret in London & would recommend it to anyone! Absolutely nothing!
ambiente familiar e boa localisacao tamanho dos quartos e decoracao, ausencia de cofre e gavetas no armario.
Excelente localização. Wi-fi muito lento, não dava para usar às vezes.
localização, atenção dos funcionários
A localização é óptima, está mesmo no coração de Londres. O hotel precisa de ser completamente remodelado, a decoração está antiquada e as alcatifas estão velhas.
A localização é boa. Fácil acesso aos principais pontos turísticos, restaurantes e compras. O hotel é bem antigo. Ficamos em um quarto para fumantes (devido ao fato de estar lotado) e o cheiro incomodou bastante...Quem ficar em quarto perto do elevador, prepare-se para o barulho do elevador à noite. Não prolongaram nosso check-out.
Da gentileza dos funconarios na recepção e do tamanho do quarto. Solicitei um english Breakfast no restaurante mas o mesmo demorou muito e os ovos mexidos não estavam bem cremosos como eu costumo comer em outros hoteis ingleses.
Da localização do hotel, que fica mesmo em Regent St. numa zona altamente central. O quarto era um pouco pequeno, comparado com a informação que tinha e com as fotos que vi na Internet.
Staff excellent Room smelt awful but the staff offered another room but I did not want to move so they made arrangements for the smell to be eliminated and when we returned to the room 6 hours later it was perfect
The location is convenient to Oxford/Regent Streets, shopping, Soho and surrounded by a good selection of restaurants. The hotel rooms were not air conditioned and the ventilation to the rooms very poor (a single open window). To room was like an oven! Don't book during hot weather!
Clean, tidy and great location for town. It was not made clear when booking that the room was not paid for even though my full credit card details were taken. The reception staff at the hotel actually wanted to give a room with no electricity in it ???!!!!???? I had to insist on having a room in full working order just from a Health & Safety aspect. Middle of winter, snow on the ground and a room with no electricity - I don't think so ...!!
The staff Personly I would have liked a larger room but every thing else was great
Brilliant location; lovely exterior. "Superior double" room far too small; cold room; even colder bathroom; no plug in sink; no hook on bathroom door.
staff very helpful. convenient for shopping. comfortable beds. our twin room was quiet even with the window open.
None The room was a cupboard the only big enough for one person, television didn't work, bathroom needed maintaining very poor condition.
The hotel was in general very good. Our room, which was 209 had a large and very noisy extractor fan outside our window, the noise in the early evening drowned out the tv. The most annoying part was to be woken at 7am by the noise again, to be woken at that time on a Sunday morning was not acceptable, had we been staying another night we would have asked for another room or a full refund. We stay in London several times a year and would consider staying with you again if you were willing to discount our next stay and guarantee we would not have such a room again.
we only used the hotel as a base but everything was clean tidy staff was excellent was able to store ours bags there before and after we had checked in and out which was a great help
A localizacao e muito boa. O recepcionista, nao faz questao de te ajudar, e algumas vezes e mal educado
Gostei da localização,proximo a estação de metrô Bond St.,vários restaurantes,lojas e rápido acesso aos principais pontos turísticos de Londres.Bom café da manhã.
A relacao qualidade preço é boa. cuidadosos com a limpeza. gostei
A localização é excelente, a 1 min de Oxford Street Falta de elevador
bem localizado- perto de metrô a noite havia muito barulho de maquinas, e os colchoes do nosso quarto eram ruins.
Gostei principalmente pela localização do hotel e do quarto também que estava confortável para 03 pessoas. A única dificuldade que encontrei foi subir com as malas até o 2o. andar.Não há elevador e eu não sabia. A atendente me disse que no site do hotel consta essa informação mas não consegui encontrar até agora tal informação.
Excelente localização e serviço oferecido.
A localização acima de tudo, relacionada com o preço. A limpeza e higiene do hotel também foi do meu agrado.
A localização é excelente, os funcionários são gentis, quarto e banheiro limpos, o café da manhã incluso é bom. Adequado para poucos dias pelo valor cobrado, por ser Londres. O controle do aquecimento estava quebrado e o quarto estava muito quente, mas nem cheguei a reclamar pois usei somente para dormir.