Prós: The owner was so sweet! It was a Great stay, very lovely!
Prós: Room is spacious and clean.
Contras: Not enough space for parking.
Prós: I love the sight of the Mayon Volcano on our balcony. Perfect place.!
Prós: It was an experience worth sharing because it was the first time my family travelled to Bicol region to see Mayon volcano. We rode the ATV which was really fun. About our experience at Balay de la ...
Contras: The only downside about the hotel is that there is no parking area. We had to park our car in front of another property.
Prós: this is named as a bed and breakfast establishment but it operates like a small hotel. we had 3 rooms that were clean and beds comfortable, and the aircon was quiet. great view of the volcano from the...
Contras: everything was great, very friendly.
Prós: Super wifi !!! Very welcoming and helpful staff. Breakfast is good.
Prós: The staff is courteous and very helpful. Breakfasts are prepared like you're a family member.
Prós: Ms Karen and her staff were amazing. Really friendly and helpful. helped us get our bearings on our first night and pointed out good places to go and how to get there. Had massages in the room too ...
Contras: Nothing :)
Prós: the staff are very warm and accomodating. they would help us get around the place.
Contras: the rooms have no towels but that is okay...
Prós: Incredibly kind staff Good location close to aeroport and Mt.Mayon Delicious local breakfast We have got a room with the view of volcano Cosy family hotel WiFi connection in the room Comfortable...
Prós: Bed is super comfy. Staff are very friendly. Hotel is located at the heart of the city.
Contras: Wifi is poor plus no view in the window room like we expected but the rest was excellent.
Prós: All staff are very accommodating and friendly. Bed is clean and comfy, towels are clean.
Contras: No shampoo?
Prós: Staff are very nice and accomodating. Some channels are not working (no sound) so they replaced it with a new tv.
Contras: We woke up aroung midnight and tried to order food but it is not available until 5am.
Prós: I love buffet breakfast.
Contras: Small pool
Prós: The staff is very accommodating.
Contras: The smell of the room is not good need to put ionizer.
Prós: Very accommodating staffs at the restaurant and front desk. Excellent service.
Contras: Poor response of housekeeping for making up the room but all others excellent.
Prós: The location of the hotel is very strategic. It's near the Ayala mall, very accessible to the church and some famous Albay/Bicol eateries like Graceland, Boklan, etc. Our room has a view of ...
Contras: Honestly, I was bit disappointed on some of the staff particularly the receptionist and the person in-charge in booking of tours. The tour packages in the their folder is not updated, as the tour ...
Contras: All the rest is bad. Toilets not flushing for both rooms we booked. Need to call housekeeping to flush your yellow submarine. Doors are problematic. Property is very old, needs refurbishing. This ...
Prós: The food is affordable and you don't need to go out just to have dinner outside. The place is quiet but not far from busy street. They have free shutte service to airport. Pool is clean with a ...
Contras: The lobby is not well ventilated.
Prós: From the last time that we visited, the facilities and services improved. Ü
Prós: The staff working House Maids, Bell hop, were just so friendly smiles and warm hello,s all the time and they just made the day food was good but western person will find the menu lacking ( ...
Contras: the rooms were old and its dated we were pit in the wrong room and it took 5 toys to get it sorted , the fridge in the rooms did not work and we had one room with a toilet that would not flush...
Prós: Mt mayon view from the swimming pool
Contras: No face and hand towel
Prós: The bed is comfy. The food is great.
Contras: The room rate is pricy. The staff don't have proper communication with each other from 1st shift to another shift.
Prós: Everything was excellent especialluy the staff.
Contras: Bidet in the c.r.
Prós: The only good thing is the lobby but still it was hot!
Contras: Rooms need upgrade ASAP!
Prós: employees they are too good to work in Oriental hotel, they are courteous and respectful
Contras: I wont recommend this Oriental at all... no ac in a lobby its hot and humid, and I thought this is a 4 star hotel, the pool its so dirty you can see the wall of the pool covered with algae (green slimy thing) , shower not working in our room,