A new and well-designed hotel - quiet and relaxing ambience - interesting area - breakfast above average, though coffee was rather bland. Overall however, well worth a second visit. Parking rather unfortunate for the hotel, but the staff could hardly be more helpful about the two alternative solutions.
Comfortable hotel room and a kind and good staff
New hotel in excellent condition, very helpful staff and good location - walking distance to good restaurants and museums. The beds were just too soft - no support at all - and we both had very sore backs after two nights there. It would be fine for us for short stays but we could never stay for long unless they have some beds that are a bit firmer. I am sure it would be fine for young people with good backs but we are both old with back problems.
Nice atmosphere, very central yet calm location, excellent service. I appreciated a lot as well the (free) WiFi - which is in fact an indispensable service for most travellers.
Nice, clean and comfortable hotel. The staff is very helpfull and nice persons. The bathroom very nice and modern. The beds good.
Excellent accommodations. Luxurious. Excellent bargain for price.
A modern friendly hotel situated conveniently in the heart of the old town.Friendly, helpful staff made the stay all the more enjoyable. Breakfast could have been better quality ie bacon dried out, muesli cereal was mostly dust and not worth eating. A little more effort on quality control would have made it good rather than OK.
Well presented food. Large comfortable double beds. a modern,clean hotel. but. The car parking is a great distance from the hotel, walking it in the rain cannot be fun and should be avoided. Many of the bedrooms rooms are not fitted with air conditioning. I would recommend with reservation.
Loved our room with a little balcony. Spacious enough for luggage, bathroom had a nice large bath tub and the bed was very comfortable.
Service Hotel needs to be redecorated-looks seedy.
It was well-located. Athough we booked the living-room, we've got a different room (cheaper), but they also changed the price accordingly.
the location the room
I booked a suite for EUR 100 - it's very good value for money! Very spacious suite in a real palace. Good breakfast with a relatelively small choice of quality food, good bread and nice selection of cheeses. The reception staff was slightly unfriendly and did not smile at all. However they were exceptionally efficient, helpful and fulfilled all requests withing adequate time.
The location and ambiente
The suite we had was comfortable and perfect for a family, although the restaurant was expensive both for dinner and breakfast and unsuitable for young children. The location was convenient and attractive. We had to search for someone to check us in and check us out and there were no staff available to give information..
The staff was wonderful.
Confort I think internet access very expensive
good location This was advertised as a palace ..our room was totally charmless!...We felt the hotel was not being very well attented to..also the parking was difficult..a walk and then an underground garage........
The staff were helpful and spoke good english. The room was clean and comfortable and it was easy to park. The lighting in the room could have been brighter
Perfect service when we asked for change of room, however THE new room also smelled and was fulltime of mosquitos
Staff was very friendly. When we asked to be moved to a room above the ground floor, they took care of it right away. The food at the restaurant was excellent. Very easy to get to and conveniently right off a main road. Set back enough that there is no traffic noise.
Standard Campanile - cheap but reasonable rooms - good meal in the hotel after a long bike ride was very welcome - the brocolli soup was especially good
nice area no air conditioning, it was warm but in summer it probably would be unbearable..
very friendly staff,excellent breakfast.
Well the most convincing thing they served me in my room despite of the fact they dont offer room service and that was overwhelming. The staff is absolutely refine and descent Water was yellow, reflection of this color is everywhere in the bathroom, room was very small
no lift stairecase to havy on elderly people
Very convenient for the City Centre, budget priced hotel. Although near to the main road noise was not too intrusive. Restaurant and Bar opening hours.
Good locations - had a restaurant attached
location service at breakfast on Sunday. Completely understaffed, buffet was empty 30 minutes before end of breakfast; despite reminders nothing was added.
Convenient. Superb food.
As we were staying for a skating competition the venue was perfect as it was so close to the ice rink . the hotel staff were fantasic and accomodated our every need.
The friendly and helpful staff.
Clean and neat, staff pleasant.
Clean rooms - warm water. Very friendly employees. Rooms are rather small for these prices.
The staff were extremely friendly and helpful. The room was very comfortable and the restaurant had great food and service. I will definitely recommend this hotel.
Friendly staff and expedient check-in and -out. Good beds and covers. Doors too thin (noise).
excellent service and food it was very difficult to contact the hotel by e mail to organise things before the trip, i would wait a week or more before a reply
reservei uma noite e fiquei 4, porque me senti bem até ao momento de pedir a conta Estava com a família e tinha 2 quartos. Num deles, por ter avisado um pouco depois das 12 horas que eu ficava ms oa meus familiares saiam, foi-me cobrada mais uma noite, apesar do hotel não estar completo.No final, ao pedir a conta, esta não correspondia ao contratado. Protestei e fui informado que o hotel poderia alterar os preços em cada dia sem pré-aviso. Insurgi-me com esta arbitrariedade, mas ainda assim, por cada quarto, como norma do hotel, a última noite custou mais 5 euros por cada quarto. Achei esta situação inqualificável.