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hotel staff and services. shuttle time table.it was only one service per day and you had tto book.10:30 departure from hotel and 5:00pm return.There were no sightseeing tours for individuals.
food;comfort entertainment poor for quality of hotel
Location and hotel facilities are just perfect , stuff are very helpful it is not a major issues but just small notes , baby cot was not clean , we asked room service to clean the room at 5:30 PM and now one came till second day in morning
Food was wery tasty, SPA was exellent,staff was wery polate end helpfull.Concerts on the stage was exellent an every evenening new. Gays from animation team sad to my 18 years old son that all nice girls in hotel are their.
It was very comfortable and liked the idea of having an all inclusive package, so one didnt need to step out of the hotel.The outdoor layout and pools were lovelyThe spa was a delight.
A La Carte Restaurants, Food was very good overall. Service by most staff was very good. Swimming pools very nice. Friendly and helpful staff Poor Internet in room, it works for 1 week then packs up. Have been here 4 times and the same happens after a week. Have mentioned this each time but nothing changed!
The Concorde was a lovely hotel with courteous staff, good food, beautiful/clean pools and nice/sandy beaches. I was very pleased by all accommodations. It was also relatively close to the city of Antalya.
I liked smile of staff, the outdoor areas, garden, restaurants and the buffet. I did not like the mini-bar content which only contained some concentrated juices and beer. Although it was all inclusive, but even the quality of spirits served at the bars and restaurants was not high. I received a seaview room but just opposite to the lifts which was noisy in the morning and was not the best available room I presume.
The staff were fantastic, the level of service was very good, the spa was extremely good and the staff were very professional. A huge variety of activities available to keep children of all ages entertained. It also felt very secure at the hotel.
All inclusive did not have to pay for anything. Had several al a carte restaurants. Good selection of food Having to book a la carte restaurants the day before you wanted them. Rooms sometimes not cleaned until late afternoon. Only 1 bottle beer and 1 can of beer in minin bar, plus soft drinks. No spirits or wine. Not good when we don't drink beer.
Newly opened after the refurbishment, great hotel atrium with panoramic lifts and water features, nice swimming pools and other hotel facilities, including beach bar. Poor service, slowly and untrained hotel staff. Overall service is far below the 5* hotel rating, hopefully will get up to the speed till the peak of season, otherwise couldn't compete on extensive hospitality market of Antalya region.
Staff was very friendly and helpful. Persented food was in a good quality. The hotel has a very large and green territory. Spa seemed to be quite dirty
There is always food. You can't get hungy. Facilities are fair enough. Some parts of the hotel can be renovated. There have to be a transfer service to the airport.
The Restaurants and bars are very good. The sport activities provided are nice but the time to use these activities is very limited during the day. If you are young couple or single , don't go to topkapi , this is a family hotel. You will see only families , old people and tons of children. I shocked when I found group of children in the disco @ 1:00 midnight !!
food is good now this hotel is going older and older.
It is a good hotel, not 5 star by UK standards but good none the less. There is plenty of food choice and you can always find something good to eat. The fridge that's included and stocked in the room is a great touch so were the flowers and fruit on arrival. Would be good to have more UK language TV channels as well as pay per view movies.
The service was good & the food & hotel were very clean & tasty. Also alot of the staff spoke English, unlike the prior reviews suggested. The spa services were nice as well, but cost extra. The water in the pool was cold. The tower bar should be open past midnight. The outdoor pools were huge, so I can understand not heating, but the indoor pool should have been heated.
A relaxing hotel with efficient friendly staff. Good choice of restaurants. Beach and pool excellent.
swimming, playroom, disco no internet in the rooms
all inclusive the best time ive had in 8 vacations other then the employees some act there not happy working there...am only thinking the tip boxes are not placed properly.food was ok and plentiful as was the beer and activitys.nothing like seeing the hot chics on the riding bull in bikinis..3 meals were provided my 7 days stay the were booked for us and hade a great dinner all 3 nights..lunch ,dinner and breakfast were pretty good as well..taxis cab drivers outside the gate were a big turn off ..beware of them interrior store too much all in euros..9 euro for a pack of cigerettes..thats crazy..walk down the street to the store and bring all you need for 5 liras..jewelry store had bazarre trinkets trying to sell them for way to much.. now the slammer.my fiancee had a bad reaction to medication..dr was 10 minutes away am already seeing the costs but in a emergency get your act together..there telling me the prices..hello this is serious get your azz to the office.all in all she did her job for $200 usd for a lookover and 2 shots..it helped shes better now .thanks..beware of the pharamacy always get literature for the meds you take..once again pay these people who work for you more money there doing a great job and the company i cant tell are just using them like dogs..you can see it in there eyes, had a great time but was rather spent my money at another resort ..too many kids with parents who dont care.then big momma at the beach with no top on was crazy..there were kids
the place like a heaven, very nice, full of life. the facilities are incredable,the drink and food free and the quality is the best,from time of check in until check out we are eating and drinking