All the staff members were super friendly and helpful!! Shout out to Hector at the pool bar!! He always hooked you up with your drinks!!! There was nothing I didn't like, exception to the a/c in our room was kinda of noisy and i think needed maintenance. But it still did its job of cooling off the room!! Bahia Principe is an exceptional resort!! Would definitely recommend this to others and can't wait to go back!!
The Spa is great and Inmaculada, one of the massage therapists, is the best! The quality of service from the staff was poor for a hotel that claims to be 5 Stars. It is not a 5 Star hotel, it is a 3 Star hotel. However, I do give credit to the few staff members that are truly dedicated and helpful. Also the drinks were awful, and the beach/pool were dirty. We were told that when the river joins with the sea, it makes the beach dirty. So depends what time of year you visit. You may encounter a dirty beach.