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convenient location with easy access to metro n bus no computer/internet stations. Lockers in dorms did not come with lock. No individual light for each bunk bed.
The receptionists were so nice and they let us keep our luggage there before checking in and after checking out. They have the best maps of the city and were very helpful pointing out attractions and how to get places. Everything was very clean and they had free laptops for us to use the internet. Amazing location, right on Passeig de Gracia, 5 minute walk to Placa Catalunya
stylish decoration!i loved the terrace in the mornings it was full of sun,staff was recommanding cool cultural things to do,live music,modern museoms.all and all wonderful experience in barcelona. nothing
Staff speaks English fluently and are very helpful. We were also provided with a very helpful map with key attractions and more. Our room was small but comfortable, clean, and nicely decorated. The restaurant in Casa Gracia is very good, but the cocktail bar in the bottom floor is overpriced and our drinks weren't good. The neighborhood is fantastic, with plenty of places to eat and drink in any direction. Nearby Placa del Sol is a great spot for soaking in the atmosphere and enjoying delicious and cheap drinks and food. Opening the window to our room let in a foul smell.
Thanks alot guys!!!! really helped me with activities and things to see in Barcelona. Very friendly staff who took care of us. Great location!! Fantastic atmosphere! I will come back!!!I Thanks!!
great place!!feel like you can stay forever:)..the staff were amazing,they know all about barcelona,where to eat,or going out,art..certainly a value hostel@@@thanx
Clean, big rooms, price. The location.
The architecure of the place, that they have a libery and a room for children to play We wanted to check in with a child at 13.20h. The child wanted to go to the toilet. In the internet it said that check-in before 14 o`clock can be possible. The woman behind the recption desk did nothing to let the child go to the toilet. Than at 14.20 there were 2 new receptionist telling me I need a print out from the booking. But they cannot print out in the hotel. And the complete town doesn`t have a internet cafe with a printer. To show them my booking was not enough. To tell them the booking number was not enough. The child already had a wet pant. Than at 15 o`clock they finally gave me a key for a really grey and ugly room with 6 beds inside instead of 2, instead of the one with the nice picture from the booking plattform. The shower interiour broken, the curtains half existing, not washed. The breakfast toast and ham. I am a vegetarian. After asking both people behind the rection how to get to the aiport with the bus or metro. No answer. Besides, "take a taxi", somewhere is a bus. Somewhere in the hotel a small plan. No service thoughts. Did not even stand up to check why the 4 computer in the libery did not work. He only repeated. Put the password in the window of the computer... The password was not the problem. If he would have came behind the desk and checked, he would have known. I lost one day, the lazyness with which they worked was teriffic and the stay was a true horror. Not recommanded for families!!
I liked the fact of only staying a few hours due to a flight connection Dirty, old, rooms are embarrassing
When we arrived at Centre Esplai Albergue's reception, they reserved 2 rooms with 4 bunk beds on each one instead of 2 rooms with 1 double bed on each ones. Rooms were very dirty and beds were with mustiness! Images on website aren't really. Nightly staff was nice and friendy, while in the morning other staff was very rude.
as instalações são modernas e funcionais, com utilização de cozinha. não houve serviço de limpeza no nosso quarto nos 4 dias que estivemos no hotel não nos foi colocado papel higiénico na wc, tivemos que pedir na recepção
O hotel encontra-se a uma curta distância da Estação de Metro Marina, tendo boa localização a todos os pontos de interesse da cidade. O quarto onde ficámos tinha vista para a Sagrada Família, estando esta a 15 minutos a pé do Hotel. O edifício tem uma arquitectura interessante e contemporânea e os empregados foram sempre simpáticos e afáveis. O quarto e a casa de banho eram de reduzidas dimensões e a limpeza medíocres.
a localização é muito boa para conhecer a cidade
da localização, da organização e do preço.
a comodidade e localizaçãodo hotel
Rapidez no atendimento da recepção e ter internet disponivel no quarto. Não têm limpeza do quarto.
organização, boas acomodações. staff excelente
A não resolução de situações surgidas ( troca de quartos p.e.) e a inexistêrncia de um(a) gerente identificado e realmente conhecedor de toda a gestão do hotel.Inexperiência de alguns funcionários. Poucos esclarecimentos sobre o funcionamento da residência.
Quarto pequeno mas com boa capacidade de arrumação e conforto, com o indispensavel para uma estadia em Barcelona, boa segurança e atendimento prestavel, excelente qualidade preço em comparação com outros hoteis. Casa de banho demasiado pequena e compacta, a limpeza deveria ser frequente e não algo feito por marcação e pedido, apostar no fornecimento de actividades ou parcerias com outras entidades para fornecer e promover actividades em Barcelona.