- Quartos sem vidros duplos com imenso ruído exterior; Pequeno Almoço pobre, localização em zona duvidosa, longe das áreas com interesse.
piscina legal, quarto grande e confortável!
Pessoal na recepção mal treinado, exigiram a colocação da senha do cartão de crédito, para a garania no check in, embora alertados que pagaria cash. Tive que fazer depósito do valor correspondente ao valor das 3 noites. Se o tivese feito o valor total me teria sido de imediato debitado. Ao chegar de volta no hotel, à noite, o quarto não havia sido arrumado, e ainda perguntaram se queria a limpeza.
Fui colocado em pisos superiores ( tal como solicitado online ) e as vistas sobre a Cidade são fantasticas. O pequeno almoço é Optimo. Room serviçe eficiente e de boa qualidade. Linpeza e reposição de agua/café diária Calor nos corredores dos quartos. Muito frio ( ar-condicionado ) no restaurante. Mesas e cadeiras insuficientes no restaurante para a quantidade de hospedes. Não tem cuidados na manutenção nem na insonorização dos quartos para os corredores e outros quartos.
Sinceramente, de praticamente nada. O pequeno-almoço foi o único ponto positivo. O quarto não tinha isolamento sonoro nenhum, havia várias coisas que não estavam em condições, como uma porta partida e lâmpadas fundidas. Os empregados da limpeza esqueceram-se de limpar o quarto uma vez e por outra vez esqueceram-se de colocar toalhas. O próprio hotel coloca música nos corredores de todos os andares por volta das 8 horas da manhã, o que impossibilita quem lá esteja de dormir mais um pouco. É claramente um hotel que não corresponde à descrição nem à qualidade que eles dizem ter. Não voltarei certamente a ficar neste hotel e tão pouco o aconselho a alguém.
Quarto espacoso, TV ótima, Wireless grátis no lobby Cheiro do quarto, a geladeira desliga quando o hóspede nao está no quarto
Hotel medíocre, nunca deveria estar no vosso site. Em 3 dias nunca mudaram os lençois da cama e que já estavam usados. Este hotel não dignifica o vosso site.
The location of the hotel and the staff are excellent We requested for adjacent room as I had with my colleague who is a very young girl and we were given 2 rooms each far from 3 rooms; not adjacent rooms
Not satisfied The facilities are old
All said and done the location was pretty good .. opposite to a large mall connected by a walk way .. also you could tell at some point it was a 5* facility .. the lobby area looked impressive .. .. most other things were either just average or below average .. the rooms had a very dated look .. furniture was old ... things in the wall were loose .. couple of times when i connected my laptop the outlet actually came out of the wall .. when we ordered room service they would not charge it to the room .. when i gave him a credit card he was not happy .. worst of course was the WiFi .. it was so poor that it was almost not usable .. if i was on a business trip i would have been livid .. even here i had to use the data on my cell phone since it was faster than their wifi! Overall except for the price .. i would not recommend .. at a slightly higher price i am sure you can get better accommodation ...
The hotel is too far from the centre and not 10 min. as mentioned in the description! During our stay in this hotel in the period of 11th January to 13th January 2009, we were in the hotel that was under reconstruction works. This means that we were hearing the drill from 9am to 6pm!!! So, instead of staying in the hotel for 5 days, we changed the hotel. further, we paid the hotel in advance for the 5 nights we were supposed to stay. The hotel did not yet give us our money back.
I was only there one night however the hotel, however I enjoyed my stay as it was close to shopping, transport and the amenities were good.
Well designed and clean rooms. Friend who have been with us got a free upgrade to a bigger deluxe room because there were no free non smoking rooms on the same floor available. Very kind and professional staff. Some meals of the room service menu you can´t order after 11 pm. We asked kind for such a limited meal on 11:30 pm and they didn´t deny our request. Totaly amazing hotel :-) The mini bar items are a little overpriced, but you are allowed to store there your own goods. There is a store with reasonable prices directly oposite the hotel in a shopping center.
Its was very pleasant and peaceful place The hotel staff is very stubborn, as after convincing for the long time they were convinced for early check in.
A limpeza da casa de banho não era boa, quarto c aspecto gasto, pequeno almoço muito pobre e funcionários pouco afáveis. Não recomendo a escolha nem para 1 noite.
Da cama. Sim, não aprecieri a localização. A cidade está infestada de ratazanas, particularmente na zona do hotel. Não é uma zona segura à noite para turistas estrangeiros.
O Citrus Hotel superou largamente as nossas melhores expectativas: o quarto era enorme, o ecrã de televisão gigante, existe um espaço com internet gratuita e sandes e bebidas gratuitas, o pequeno-almoço é bom, os funcionários são muito prestáveis. Por mais 100 RM é possível ficar em hotéis mais luxuosos, mas esta é seguramente a melhor relação qualidade-preço de KL (aliás, do mundo...) Infelizmente o Citrus Hotel não fica na melhor zona de KL nem há transportes públicos próximos (10 minutos a pé).
Não apreciei o cheiro a fritos logo na sala de entrada. O pequeno almoço era pobre.
De quarto e pessoal Continuem simpatico
Era muito central. A piscina. E a vista, as Petronas
Atendimento e disponabilidade dos funcionarios Não
Hotel limpo com boas comodidades, pequeno-almoço bastante composto. Não fica no centro mas tem meios de acesso próximo. Area circundante é feia e bastante ruidosa.
There are a lot of insects inside the room.
A relação qualidade/preço. O hotel excedeu todas as minhas expectativas.
B1 parking lot is always full and no access to B2 unless you exit and enter again to access B2.
the spacious room change the buffet breakfast menu, the same menu since my first stay in the 90s
Please write at least 15 words
Location, comfort and the availability of a 24 hours open restaurant in the lobby.
My son fell ill and we were forced to delay our planned sightseeing trip by a day. We ahd already paid the money in advance. The hotel staff was very accomadative and changed our programme as required. The hotel was adequate ane met our requirements. However it will be nice in case they change the check in time to noon as two in the afternoon is very late in case you arrive by a morning flight.
this hotel is quite close to the train station which makes for good accessability to other parts of K.L.
It is value for money indeed. Location is good as far as Indian traveler’s are concerned. Indian Veg/Non-veg food joints are just 10 minutes walking distance. The taxi, City Bus & Hop on/off stop is right next to hotel. Moreover, the Metro station is also 5 Minute walking distance. The room and breakfast is also nice. No issues here. The Mumbai based famous tour operator is regularly using this hotel. The sound insulation is an issue here. You can hear people talking in adjacent room or when they are using toilets. The outside traffic noise is also a problem, at least for first day till you get used to it. The room has thick window curtain, it help’s a little bit.
The karaoke business downstairs, lots of fun.....the breakfast was good... restaurant staff were good! ok for travellers on a budget whom will be out all day local good shopping and cheap taxi trip to shopping centre. Poor customer services, gym facility very run down and dirty, was not cleaned at all during oue entire stay. Sauna broken along with steam room, hot tub, no racquets at the squash court.... hard beds very run down facilities!
Location of the hotel, and breakfast was OK Interior was old and in need of maintenance; Mashrooms (fungus) in bathroom; Shower not working; Several times no hot water (only luke warm); Forgot to put drinking water in the room four days in a row; Didn't clean the room once
the spacious room the lobby, too small
Localização Falta de toalhas! Apesar de comunicar insistentemente essa falta, ao fim de 2 horas, tivemos de nos limpar aos lençois...
Perto do metro e das principais atracções turististicas. Os lençõis estavam sujos. Reclamei e eles foram mudados pelo empregado da recepção e o empregado da manutenção. Em frente ao hotel só há barracas, por onde se passa dificilmente para entrar no hotel.
Was not much really to like, however if you like Indian food its right in the heart of a muslim indian area although it doesnt make you feel very comfortable as a white person. I asked for a non smoking room, the room stunk of smoke. On the internet I paid £10 a night for my internet, when I got there they tried to charge me for it. The room on the internet looked nothing like the room I got. THe bed was dirty and the room stunk. No taxi drivers know where this place is and its a fair distance away from bintang walk
the room is spacious, cosy & clean. i feel like i m at home. the location is perfect for shopping.
There were lots of ants in my room.
Spacious and good layout of deluxe room. Smelly pillows and not easy to get a cab. Small lobby and entrance next to a supermarket.
Very convenient location Bed sheets had blood stains !
the hotel nice just the Breakfast need to be Diverse
Friendly and helpful staffs, got myself complimentary room upgrade too ! breakfast is basic but way better than some of superior hotels :) Indoor Parking is somewhat limited, but given the rate, it's still awesome that they still provide complimentary indoor parking :)
Cheap and clean rooms.
It was a budgeted hotel. Room was clean. Good location English TV channels were less. International channels very boring. No porter service for carraige of luggage. No room service.
The best thing about this hotel is the staff...They're friendly and great people.. In fact I've been with this hotel ever since the Stanford days up until now. It's not like what I hate but I hope they'll upgrade their breakfast menu.It's not really worth the money....
I like to stay at Cititel Exoress Kuala Lumpur, because the hotel's staff are friendly. The only things that I do not like to stay at Cititel Express Kuala Lumpur is that the breakfast not enough when you are late for breakfast, say after 8.00am. This is especially when there is a lot of people staying here in Cititel Express Kuala Lumpur.
Location close to malls and indian food Cockroaches in 3 different rooms on 2 floors,uncleaned toilets in 2 rooms,bizarre dirty stains in linen, airco failing in 2 rooms,noisy halls,rude lady at reception, 'change room' was response to everything, impossible to get refund