Prós: Located in the city and 2 minutes walking distance to the shopping mall and surrounded by shops and restaurants. Friendly and attentive staff. Food quality was very good. Spacious room.
Contras: Housekeeping service was quite poor and they supposed to replace the used coffee cups or to atleast clean it. They just cleaned the coffee station and left the dirty cups which is really weird. Wi-Fi ...
Contras: I usually prefer to park my car and don't usually give for valet service. The parking for the property is not available on site and is at quite a distance from the property (not sure how far as I ...
Prós: It is maintained very well
Prós: Excellent service, incredible room (literally palatial and it was just a standard twin room) with a great view, pool and other facilities were great, wish we could have stayed longer!
Contras: The free wifi is quite slow and you can only connect one device per guest, you can pay for better wifi however
Prós: its a nice experience staying there
Prós: Excellent response for every call from the statt
Prós: I liked the break fast. Asked for Cappuccino, but not available
Contras: We didnt like the information that was shared in Booking.com. As we were travelling with colleagues, we checked for rooms that could suit for 4 members. The info showed in Booking.com had 3 Beds, so ...
Prós: Overall arrangement and room service of food.
Prós: Location of the hotel
Contras: Breakfast horrible, room terrible
Prós: Location was great!!
Prós: Nothing to like in this property.
Contras: Very old ameneties need to be renovated and tariff very high for such ameneties. And I was been refused for the room booked thru booking.com. After a long tussle they agreed to allot a room.
Prós: Ample parking place
Contras: Room service, reception
Prós: The price of the food available there is reasonably priced(but for the taxes). Helpful staff
Contras: I feel the ambience can be improved a little more. Taxes are a little high. Pest control needed. Found small insects inside the room. The taps were leaking
Prós: Central point of city good good excellent hospitality
Contras: Delay in checking out formalities
Prós: The hospilaty by the staffs
Contras: Everything was fine
Contras: Bathrooms could have been better. Specially interiors.
Prós: Good value for money because of room quality service and location.
Contras: Our schedule forced u
Prós: The breakfast was quite good! Nice clean room
Contras: For a 2 person room there should have been atleast 2 towels. The a/c was directly opposite the bed and we developed sinusitis the next day
Prós: Location, food and staff
Contras: Room facilities can be better.
Prós: Comfortable, clean rooms. Adequate décor.
Contras: Provisions in the room were limited and had to ask for Toilet paper, dental kit etc. They provided on asking, but it should have already been kept in the room.
Contras: The overall guest handling at the reception was really bad. Except for this our stay was pleasant.
Prós: Good hotel... clean.. excellent staff
Prós: food was good and location was wonderful
Contras: room a little cramped; toilet jet not working ; wi fi was pathetic; only one lift was working at a time leading to large waiting periods; no tissues in toilet
Prós: The hotel is reasonably close to the bus station and some good restaurants.
Contras: The room was extremely battered with the floor lifting and the louvres broken off the aircon and the plumbing leaking. No hot water to the basin ( OK in the shower ). Quite a few mosquitoes in the ...
Contras: Cleanliness of the rooms were not satisfactory.. stinky smells in bathroom.. lights in bathroom is not working... blood stains in pillows...
Prós: Enjoyed well
Contras: Option to switch mattress types especially for people with back pain
Prós: Location good
Contras: Big big rat in room. Around 4am rat came in room from hole. We
Prós: I like the hotel very much...
Contras: Too much of voice at night time on roof
Prós: every one
Prós: The staff are very kind and helpful. The hotel is in a great location and the rooms are large for the standard, but it's the management and staff that provide the real value at this establishment...
Prós: Bed ...staff service...location..
Contras: Ac not in cooling condition...hot in room..disturbing mosquitos...bathroom not cleaning..
Contras: the bed which i was allocated to stay in hotel room was smelling bad and pillows are damaged . Have to change the damaged pillows and sheets.
Prós: Good staff
Contras: No signal wifi No safty box Hotel inside mall Not good
Prós: Service and location Bathroom fittings are little old
Prós: Polite & helping staff at the reception and others
Contras: Horrible food. Both breakfast and dinner items are not tasty, unpresentable and not at all up to the mark. I had stayed in various Taj hotels. But these gateway hotels are spoiling the Taj reputations...
Prós: Manager apologised personally
Contras: my toothbrush was mishandled by a cleaning staff! was horrible and pervert.
Prós: Break fast and the service of staff at the Restaurant
Contras: Bath room footings are very old and not functioning properly
Prós: I liked the hospitality, staff is really helpful and courteous....
Contras: I didn't like breakfast... I had to order coconut water, it supposed to me in menu being in kerala, where tender coconut is famous... I would not mind paying for it,it just I was expecting tht ...
Prós: Centrally located by the railway station. Clean bathrooms and well appointed rooms.
Prós: Nice location, nice stay.
Contras: No room service for bed coffee which was agreed while cheking in. Nobody answered for the call. Tea served in paper cup in the breakfast.. If ready to pay , why can't you serve bedcoffee/tea? ...
Contras: Hotel is good, in good location if you want to just explore calicut city. but Shouldnt have book through booking.com. feel cheated, site showed there was discounted prices, but it was fake. and we ...
Prós: Other than the hotel ,area around the place is decent and it was right on the highway. We had good local food in a local joint.Security was more informative than the reception.
Contras: This hotel need big time make over. We had to air out the room luckily we were on the top floor, so could air it out with good wind blowing , we checked in and returned after 3 hrs so the room was ...
Prós: Aircondition was superb..
Prós: Excellent central location. Friendly and helpful staff. Good value for money
Contras: Rooms a bit tired and need of re decoration. Wi fi not good in room Breakfast lack lustre
Prós: Nice staff and the size of the room.. also value for money the restaurant is good in general is nice hotel
Contras: Breakfast is the same in most day's..
Prós: It's in the heart of the city and easily accessible.
Prós: Near to the railway station was my first consideration . A grand old style well managed hotel with good rooms for a quiet nights sleep .Plenty hot water and towels and bedding good .A kettle was ...
Contras: The wi fi cut out every now and then
Prós: Bad and dirty batjroom
Contras: Too old system
Prós: Generally people were courteous. Food was excellent.
Contras: I was promised an extra bed but was not given and had to sleep on the sofa
Prós: Kerala hospitality
Contras: WIFI was weak
Prós: Service was immaculate
Contras: The facility looked a bit tired especially the bathrooms. I believe they have tried to renovate the hotel , but it hasnt come out good i guess
Prós: Friendly helpful staff
Contras: Wifi does not work at all. No safe. No English Channel on the little television. Not even an English news channel. Room pretty basic.
Prós: staff very friendly and helpful .Towels could have been cleaner . bath mat should be placed at the place were we step out of shower .as i was feeling sick i asked for lime soda at midnight and even ...
Contras: the lobby should have a/c.the room we stayed did not have a locker.
Contras: Pathetic Air conditioner. Sad room . No wifi working in the room .
Contras: Not clean, staff was rude, WC in the bathroom was broken
Prós: Park Residency has two properties in Calicut. This one is closer to the airport but is about 30-45 minutes away from the city center. For a business traveler who has access to transport, this is a ...
Contras: They give us a room for differently abled, hence it was difficult using the low height equipment in the room
Prós: Every thing is Good
Prós: Staff helping nature
Contras: Maintenance and checking of rooms...Flush and shower throwing water every where..
Prós: I did not like anything about this place.
Contras: This was a big mistake. I thought the suit room of a 3 star hotel would be clean. But it was absolutely not. The bed sheets and towels were not white at all, they are yellowish. They have wifi, but ...
Prós: Location was good
Contras: Rats were running over the sealing , same thing has reported to Reception also
Prós: The Staff were very cooperative.
Contras: The rooms were small and cramped. The Breakfast was horrible experience. When we went for breakfast nothing was available and had to ask for each and every item.
Prós: The ambience was good. The staff were polite. They helped me with a taxi for my early morning flight.
Contras: The rooms, the lobby looked gloomy with no real lighting. LEDs are okay but should not be allowed to define a hotel room or ambience. After all, we are not visiting a haunted house.
Prós: Good location & pleasant staff. Rooms were clean & nice. Good breakfast, Value for money.
Prós: Spacious rooms
Contras: Toilet is not clean. A foul smell was coming from the toilet. The bucket and mug used in the bathroom are pretty old.
Contras: In booking.com it is shown a/c but there was no A/c The property should correct the particular room as non A/c room
Prós: Near to centre
Contras: Services is not very good
Prós: It's hardly 100 mtrs from MIMS ,a multi speciality hospital. Highly recommended for people traveling to visit MIMS.
Prós: Nothing was there to like.. No problems in booking. . all rooms were free I guess..
Contras: Staff... Behaviour.. Way of talking to guest... Real bad..
Contras: I would prefer a buffet breakfast, which would save time. Especially if you have places to go.
Prós: Friendliness of staff. AC in rooms. Rooms were spacious and bathrooms good, water was hot. Food at breakfast was good.
Contras: Service in breakfast room on last day, really slow, waited almost an hour for all our breakfast. Asked hotel to book a taxi when we left but the cost was exorbitant. Felt ripped off. A bit noisy from ...
Prós: Reception staffs are good..cooling room
Contras: This one is 3 star..all 3 star facilities hotel including breakfast -buffet;this one is limited food only 150 rs two head...so very bad attitude...not for complimentary..huge rate`and no ...
Contras: AC making undue noise. Bath room /toilet not very clean. Shower pressure poor. Bath towels dirty and no hand wash towels provided.
Prós: Location and Interiors are Good.
Contras: Staff not ware of my booking. Made me wait for long, and they told they have no internet connection for time being, so i needed to wait. And, i waited for some while and No update received. hence, i ...
Contras: They asked for address proof for both and they had not informed this earlier and they did not accept pancard.t his created a confusion
Prós: Helpful staff, great food
Contras: piped music in the hallways was a bit loud
Prós: convenient and close to town
Contras: breakfast could have more choices
Prós: The staff were friendly and efficient.
Prós: Staff response
Contras: For arrangements of cab and auto on nyt time..
Prós: Forgot some valuable stuff after checking out, they called me & told me about them. I was so happy for that!
Prós: Nothing over there is worth the money...
Contras: Not perfectly done..rooms are poorly maintained
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