Prós: The personnel were very helpful and also went out of their way to make everything right. The rooms were very clean and comfortable, and the junior suites are quite large by Japanese hotel standards, and well appointed. Efficient A/C with room controls is welcomed in the Japanese humid summers, and included breakfast is varied and high quality along with the serving staff.
Contras: I ONLY have two slight negatives. One is that the location isn't ideal for those using public transport. If one is hauling a couple suitcases, it's probably too far from the main train station to walk, and riding the subway one stop goes a bit too far and requires a few blocks walk back--the closest exit from the closest subway station is the farthest from the platform and requires climbing the stairs. The second slight negative is the price, it's a little high but then if you appreciate the service, cleanliness and size of the rooms, it's not bad.
O Mercure Nagoya Cypress situa-se no centro da cidade, a poucos minutos da est. ferrov. de Nagoya (comboio rápido). 115 quartos contemp; 2 rest; bar, centro comercial e conferências até 160 delegados. O Nagoya Congress Centre, Citizens Auditorium e Nagoya Dome ficam nas imediações.
Prós: We booked this hotel with almost no research due to a change in travel plans. We were completely satisfied with the stay and would recommend it. The room was very comfortable - one of the biggest we had during our 3 week trip in Japan. We didn't have much contact with any staff members but the ones we did talk with were very pleasant. The location is excellent for transportation, shopping and entertainment. The hotel is accessible by subway but we sure you know which exit to use from the Sakae station as it is huge! A taxi from the station was 1600 in a rainy rush hour and it was the best money we spent in Nagoya! We did make our way back to the station by subway once we had our bearings.
Contras: We purchased the breakfast one of the mornings we were there. The breakfast room is in the basement and is a little dark for my taste. The buffet was a mostly Japanese affair but there are some western choices (bread, eggs, little boxes of cereal) for those wanting a change from the rice/miso/fish breakfast.