Prós: I had misundesrtanding with staff but was solved and everything goes well. Hope not to have same on next time, that was their promise.
Contras: View and Cleanliness
Contras: Check in hours are very late. Wifi was a bit slow
Prós: Clean,comfort, spacious room. Nice view on the river. Perfect and safe position.
Prós: Proximity to everything
Prós: The bed was really comfortable with those really feathery pillows. You should not visit alone...
Contras: My French is non existent but I expected much more from the staff. Also check out time took too long and they almost made me miss my flight. Not to mention the fact that after selecting a car for the ...
Prós: Don't book through booking.com what ever you do do not book through booking.com rip-off do not book with booking.com
Contras: Hotel was excellent but do not book through booking.com rip-off
Prós: I like the remoteness and quietness of the location, not as noisy as it can get in other part of the city.
Pullman is right across the street so that's perfect.
Contras: I paid $38 for breakfast. Now I don't know what planet they live on but $38 is a bit excessive for (even if it's a buffet) breakfast. There's no early check in unless you pay half day's rate. Whether for 1 or 5 hours early check in. Different country/ different mentality to deal with and understand can be a bit challenging.
Prós: De tudo um pouco
Contras: De nada
Prós: The ambience...
Contras: Food was quite expensive
Prós: Very clean and comfort
Contras: Very costly
Prós: Pour staff management
Contras: Didn't like the room because it wasn't what I asked for
Prós: A perfect accommodation for a business traveler. This hotel is right near businesses, offices and important places of interest in Kinshasa/Gombe.
Contras: They have a very friendly & professional staff. I loved the food-their breakfast menu is fabulous!
Prós: The Staffs are very Friendly ..!!!
Contras: The airport Shuttle driving was scary
Prós: Well the breakfast variety of food is good. The service is an open buffet that you can choose whatever you want. The staff are really friendly and welcoming, Mr Bebeto breakfast supervisor is very ...
Contras: Maintenance doing some work in neighbouring bedroom early in the morning. I found that really irritating, had to wake up due to the noise
Prós: The rooms are cosy..
Contras: Squeezed parking...
Prós: From the staffs , services, foods , everything was awesome .
Contras: I didn't like my first night koz it was cold since the duvet was not warm enough but as long as I raised the query in the morning, I got sorted immediately .
Prós: Facility has been upgraded since my stay there in November 2015. Bathrooms are much improved but there is mold in the bathroom.
Contras: The Wi-Fi is terrible. Inconsistent and prevents work from being accomplished. I booked on booking.com and thought I had paid the bill in advance. However, they informed me that I did not pay in ...
Prós: Great breakfast great staff
Contras: Rooms are a bit dank and smell of humidity
Contras: Struggled to get an omelette each day Local coffee (stuck to the capsules that were available)
Contras: The staff made bill mistakes then forged my signatures by photo-stating from another bill when i asked for actual invoices. Bill mistakes can be considered but Fraud is not acceptable.
Prós: the staff
Contras: I got a power failure in my room alone for an entire night
Prós: The rooms.
Contras: The quality of the food or staff hygiene is not up to scratch. Food poisoning on a plate. Half the staff are friendly (if not well trained) while the other half are downright rude and surly. ...
Prós: Friendly staff
Contras: The food is very bad and expensive for nothing the resturants need a cleanes measure. There are flies and the food is not covered with a net to avoid flies on tge food especially breakfast
Prós: Bof.... Poor location. Close to the river but not close at all. Walls and properties makes this hotel secluded. Not a good atmosphere.
Contras: Worst staff ever: 30 min to order a drink, 20 min to have it delivered and 30 min to get the bill (The waiter brings the bill and says: sorry I forgot the pen. Then he goes and comes back 5 min later ...
Prós: The rooms are very comfortable. Good and large bed, nice lighting and nice shower and badroom with all the necessary amenities. Wifi worked ok most of the time but don't expect high speed ...
Contras: Make sure you either prepay the room or give them at checkin a deposit. If not they keep harassing you as if you would leave without paying for the room and other bills of restaurant and bar. They ...
Prós: The staff are so friendly and accommodating. I had to extend my stay for an extra two days and Helen at the Hotel arranged it all - no inconvenience whatsoever.
Prós: The rooms wer not really bad. The bed linen were clean.
Contras: The staff were not friendly & attitudinal & would just stand and really look at you like you are some alien. It was annoying.
Prós: The hotel is safe, clean and comfortable with breakfast, wifi and basic mini-bar (soft drinks and local beer) included. The pool area is a great place for a meal or a drink once it cools down in the ...
Contras: It's really expensive to eat and drink in the hotel but you don't really have many options if you're staying in Kinshasa on business and playing it safe.
Prós: I was really amazed by the management behavior. I found a letter apologizing to me because of the power cut that happened which I didn't even notice because I was not in the room at the time. This...
Contras: Not that I didn't like, but just maybe a suggestion: In the room where I slept, the shower room was protected by a clothe curtain which can get wet easily by water. I think it was supposed to be a...
Prós: the gym experience was good and the rooms are very clean
Contras: the swimming pool was very small ....
Prós: The staff's readiness to accommodate me to another room, when i complain about the loud music coming from the public square.
Prós: Staff, cleanliness, comfort
Contras: Not well insulated from outside noise
Prós: Very staff was very friendly and helpful. The room quality was very good. Air conditioning, water pressure, etc, were fantastic. The meals in the restaurant were decent as well. It also happened to be...
Contras: The internet access was poor, even for local standards. As a business traveler this was a big problem as I was barely able to download PDF attachments from emails let alone conduct Skype calls. In ...
Prós: Single room is comfortably spacious, location is convenient for business travelers, friendly staff
Contras: Instant coffee served at the breakfast could be replaced by real filtered coffee
Prós: The ambience in the hotel was very good as comapred to the chaos existing in the city.
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