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We would like an elevator between beach and hotel! Yes. We wouldnt like expensive restourant.There is a big distance between hotel and seaside.
Quiet locaction and clean air some repair works and renovations going on but not too disturbing
the facilities in general,and the kindness of the hotel staff
The staff was very friendly, and the sea view was amazing The hotel possibly had 5* about 8 years ago. Now the hotel needs renovation and I would not give more then 3*. The furniture is too old, and everything looks very used. Almost all rooms (despite of most expensive), are connected to the neighbouring rooms with the big common door, it gives you "opportunity" to hear everything what you neighbours are doing. The area around the hotel was very muddy...
I like this hotel very much, with good view, good facilities, and reasonable price.
The view from my room was incredible and also the swimming pool Breakfast, no easy way to the beach & the thing happened to me is that I lost most of my pictures using their computer because of the stupid software for deleting the pictures automatically without any note written there. And I didn't take it back.
The hotel is absolutely gorgeous. Our room was spacious, clean and comfortable. We seemed to be in a new wing and it was very private, with its own pool and gym. The staff were very helpful in making trip bookings and answering our questions. We really enjoyed our stay there.
The view from the reception, restaurant and pool area and also from the room. Tropical resort. Very relaxing and comfortabel. Breakfast was ok, perhaps more brown bread. More cooling for the vegtables and dishes on the table.
The Rooms Were Beautiful!!! The Shuttle Bus didn't take you to the tourist hot spots, ie Patong Beach, Kata Beach.
The service there is very personalise. There a welcome letter when we first entered the room with our name in it. We required for late check out as our flight is at night, they tried to accomdate to our require and allow us to check out at 3pm.
Villa Zolitude is easily the best luxury resort we have stayed in so far. It is absolutely beautiful and every single element has been designed keeping a balance of style and comfort. We atayed in a grand villa which was huge and really luxurious...from wrap around windows to private pool to tub in the bedroom to rain shower in the garden it had it all! We were on our honeymoon and I highly recommend it for a romantic getaway. The food is excellent with both thai and western cuisine. We got couple massages at the spa everyday and the massage therapists were very professional and skilled...some of the best massages we have ever had. The staff were superfriendly and efficient and really took care of us. The resort is built on a secluded hill and really serene but there are free shuttles to the beach and shopping area for anyone who wants to go. Its a great place to stay if u want to get away from the hustle bustle of the main tourist areas but also easily accessible by cab for anyone looking to have a nore active vacation. Overall would highly recommend Villa Zolitude and will definitely be making a return visit!!
Confort and relax Little hotel czrs to loud specialy at night.
Great location, wonderfull ambiente, absolute pleasure to stay in this resort. Very nice staff, relaxed atmosphere, the ultimate hide away, we will be back for sure.
i like everything in this hotel , it was perfect choice for me and my wife, nice villa with beautiful swimming pool and view and excellent for relaxation.. far from everything.
Highly recommend the spa. The Villa was lovely & spacious. A great place to chill. The in-villa barbeque was also excellent. The food was mediocre as they try to do too many cuisines.
the room is spacious. excellent staff and services. there's many ants.
the villa was amazing the swimming pool,living room bed room view was excelent i really loved my stay there its just that the window glasses was the kind that every body out could see inside
Vary Romane. 25 miets far from the center.
Staff very friendly, huge room and bath, very clean good value
3 big swimming pools all around the resort, so each one is not very busy...
every thing was excellent. there is no car to take you to your room after 12:00am and its long long way....
4 star resort with 1 star service The responce of your gen. mngr. and staff, with exception of housekeeping whom were good, i might add the only ones. The balance were busy soliciting gratuities on a regular basis especially your pool towel attendant.
the chikingout is not fliksabul
The room are nice. The main swimming pool is very nice ! You can't come with guest...
Convenience Reception desk staff service
privacy cost of food & drink
The big swimmingpool, nice wooden interioer and rooms, good balcony. Considering the price one can't complain inconvenient location and arrangements, for instance you needed to take hotel car to go to the swimming pool, could not live up to 5 stars, but good value for money.
The hotel was modern, the room was nice, the seaview was excellent! When I check in my room take a shower the room goes the water level in silted up to have a bath. I call thw one step service ( FO counter) all the towels and bathrobes is wet. I need her call housekeeping and engineer . Later engineer check and fix it . He say ( OK ), but no one to change my towels. I call it again after 20 min. She come to change it . At night time the shower room problem again. Next day I go to FO counter and tell here again. I need the shower room no problem she only say ( yes......yes ). If can't fix that I need to change the room . Finally no one follow up when i check out the shower room still water level is silted up to go . This is my bad holiday and unhappy experience and my friend's room is many ants. Why i give trips everyday no one follow up . I just want clean and facilities iis no problem.
The finer touches and attention to detail like choosing a scent for the ammenities in room as well as nightly oil burner with turn down service The location from main city and the lack of transfer service, only 1 per night with a limit of 10 people, this hotel is great if you just want to stay at the hotel or have your own hire car
it's not good hotel,,,pls don't reseved,,,
I like my room the best. It was on high floor with the balcony facing the beach, sun ,sea and the sky. A peaceful and romantic area and posh ambience which make me n hubby felt relax and at from the busy city of singapore. The place was perfect except that there is no water hose in the WC
Good location, the facilities are good. Service was terible. Anyone can take an order and diliver a plate to a table. To diliver great service, this hotel needs to undergo a major leadership and attitude change. Staff recieves no training on all areas!
Room with Jacuzzi, View maybe Staff, Location, Food, Room Amenities
The view of the Sea right outside the hotel , the Jaccuzzzi in the room was so awesome... !!
Mainly adults staying here, free WiFi connection throughout resort, Spa was amazing, most of the staff were very friendly and attentive. Not enough lounge chairs to accommodate at full capacity, staff's understanding of English needs to be improved, public areas need more attention to cleanliness, sound insulation was poor between rooms & corridor, house keeping start very early so no possibility to lie in.
The hotel has a great modern design with wonderful views of the sea. The restaurant, the Plum, had amazing food and if you book your table early try to get the round tables inbedded in the furniture. Unfortunately they have not finished building the hotel yet, so from 9am - 5pm building works are taking place, which can be VERY noisy at times. They anticipated this would end by the end of August though, and to be fair it didn't really bother us that much in the end.
Receiption staff is the most freindly & feel very welcome. Pool side staff not so freindly,they more depand on races......
Spacious room with lots of hot water for the bath
very nasty staff, billed some beers, ..... not consumed at all and impossible to convince them. They wanted also to bill a lost umbrella !!!!!!!!!!
The hotel is well situated and has a very relaxing and friendly feel. the reception foyer is very impressive when you first arrive. the pool should be available so that you can have an early morning swim - hence open earlier than 10 a.m
The location of the hotel The staff. It was a bit of a holiday to them. Absolutely no professional approach to their job.
Cozy rand large rooms, nice interior, good breakfast&friendly helpful stuff, jacuzzi )) the hotel is positioned as a boutique hotel, but unfortunately some items were not available to be merchandized. Очень много соотечественников в самом отеле и округе
almost everything: the pool, staff, breakfast, room, location... air con can be quite noisy at night, pool side music
I liked the helpfullness of the staff. The layout of the hotel was very nice. I would return.
This hotel was located about 150m away from the center of Karon Beach. They had a beautiful lobby along with an interesting boutique design of "Sino-Portugese" or Chinese/Portugese. All rooms were done in this design with old photos of the Phuket and Phang Nga areas throughout the hotel rooms, along with colorful accents of silk and stained glass throughout the hotel. The rooms were spacious and tiled and had an adequate balcony so you could take advantage of the outdoor breeze and views of the mountains and sea from the 4th floor. Hand-held shower head allowed for adequate coverage during showers, and the bedding was new and very firm, (which I prefer). Water pressure ok, but could have been better. Swimming pool, wi-fi and parking! Wi-fi access was a little pricey. Construction was going on next door to these inexpensive rooms we stayed in. I should have known that was why they were the least expensive rooms. Spending the extra money for a villa probably would have been worth it. I stayed there for 3 nights and was only awoken by the sound of the concrete pylon driver at 7am on one morning when (most likely) a guest had opened a few of the windows lining the hall outside my room thinking it would provide better air flow during the humid evening. Instead it turned the hall into an echo chamber at 7am and I promptly went down the hall and closed all the windows which helped a lot but was not perfect. Breakfast buffet would not be recommended after 9am.
location was excellent breakfast was fair to okay - have to continually ask and then wait for staff to refill buffet selections. Not everything can be put on the room bill eg taxi on arrival, internet. Amex not accepted but front desk staff cannot answer why.
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.