Everything was nice.
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
nice hotel close to a nicemall. perfect for sight seing tourist
location, service the swimming pool was out of order
The surrounding facilities. The charging for additional guests Inc 1hr massage appointments. Will not stay again.
The Location of the hotel is perfect. During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.
Checking out early. Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.
Nice hotel. Clean. Friendly and sweet staff. Decent breakfast buffet. Close to Bangla road and walking distance to Patong beach. Got rooms on discount. Would not have been happy if I paid $250 like they are listed now. But for $125 it was good.
Breakfast was good The Staff at check-in & especially check- out was unfriendly & sounded rude. I was the only person at that particular time to check-out and was made to wait for about 25 minutes by the lady staff member on the grounds that they needed to check the room I stayed in. The experience was quite humiliating. Room was pretty small with twin beds, the bathroom shower didn't work properly maybe because the housekeeping or technical staff never bothered to clean the nozzles of the same as most of them were blocked.
Gostei muito dos quartos e suas comodidades. Este hotel está muito bem localizado, perto de tudo. Hotel muito impessoal, com muita gente, muitas famílias e crianças. Não é o sítio ideal para uma lua-de-mel. Atenção: O acesso à melhor piscina do hotel está vedado a alguns quartos, cuidado com este aspecto que não é referido durante a reserva! A internet é paga e é muito cara!
o atentimento, alimpeza e o Spa tudo muito bom
A simpatia como sempre do povo Tailandês. É com muito agrado que retornei à Tailândia após 10 anos.
The scenery from the rooms, the space rooms offered and the price I paid for the rooms. Facilities such as mini golf, table tennis, fitness centre, squash and tennis courts. The hotel should introduce Muslim shower in toilets just like leading hotels in Bangkok do. In restaurants and breakfast they should introduce Halal food, and if any chicken or lamb is already Halal, then it should be advertised as such. They should also introduce a couple of more table tennis tables as table tennis is by far the most popular game and there are long queues of guests for the lone table. Games room should also be open for 24 hrs.
The breakfast and pools are fantastic. Really enjoyed the green landscape around the resort. Some of the furnishing appears to be worn out.
The hotel staff are friendly. Overall, the service and facilities are excellent. The rooms are clean and spacious. Unfortunately, the hotel did not confirm our reservation properly even though we booked 6 months in advance and had no record of our booking. Activehotels were much more helpful in solving the problem than the hotel who did not want to know about it until they were contacted by activehotels directly. Make sure if you book this hotel through booking.com or priceline that you double-check they have confirmed it by phoning.
The good bay, convenient site. A high level of service. The restaurant looks level below hotel, is disproportionately expensive.
There was nothing what I liked about the hotel. I would never stay here again and I wouldn't recommend it to anyone. So far it was the worst hotel -in the same category-where I ever stayed in Phuket. (I' have been visiting the island for over 10 years regularly). It is a very very touristic hotel without any charme and that oriental touch what you find in nearly every hotel in Thailand. Rooms look very commercial, providing cold atmosphere.I Find the landscape design of the hotel very weird. You can't enter buy car/taxis but they let big tour buses in, which park in the morning in front of your balcony waiting for the tourists with running engine and making irritating noise at 8 am on Saturday morning. Unacceptable!! Staff is far not up to International standard. They have a very much country girl/boy appearance .They need a bit of grooming and training.
verry nice hotel, excellent for honey lovers, a little far from malls, security measures reduce the comfort even thyough they are trying to make it as easy as possible.
Excellent position, amenities first class staff friendly and the cleanliness was above average, all in all a great destination
privacy cost of food & drink
4 star resort with 1 star service The responce of your gen. mngr. and staff, with exception of housekeeping whom were good, i might add the only ones. The balance were busy soliciting gratuities on a regular basis especially your pool towel attendant.
every thing was excellent. there is no car to take you to your room after 12:00am and its long long way....
The room are nice. The main swimming pool is very nice ! You can't come with guest...
3 big swimming pools all around the resort, so each one is not very busy...
Staff very friendly, huge room and bath, very clean good value
the chikingout is not fliksabul
Convenience Reception desk staff service
The big swimmingpool, nice wooden interioer and rooms, good balcony. Considering the price one can't complain inconvenient location and arrangements, for instance you needed to take hotel car to go to the swimming pool, could not live up to 5 stars, but good value for money.
the pool and sea view from our balcony was excellent. It was a quiet resort,the stairs were not a problem as it gave us extra exercise. The resort was only a few minutes from beach and about 5 mins from shops restaurants and bars.
location & services his area is very quite after 10pm.
Good position at Kata Beach and our room had a beautiful view - also great breakfast provided each morning It would have been nice to be informed that the minimum amount of stairs you need to climb (starting from the carpark) is 60 - our room required approx 75 stairs plus the use of a lift. There are other rooms at this hotel that require the use of additional stairs!!!!!!! Not for the faint hearted!!!!!!
The view from our balcony was superb. Kata beach view. The hotel was over priced for what you get. The hotel was suitably run down and tired due to a large number of rooms and its age. The staff were arrogant and rude which we found to be uncharacteristic of greater Thailand
good view to kata beach, cleanness of room, friendly behaviour of staffs
the hotel is very beautiful, very clean, the room are quite big and there's a wunderful view, i really dont no what i didnt like
We were given a very lovely room with a great view. All of the surfaces in the hotel were extremely slippery when wet. No proper emergency care or even a wheelchair available. Several people, including me, fell during the rain and no proper response plan was activated.
near to Kata Beach, 3 min walk. Good swimming pool. Arrogance staff. Never book the spa room with no window, smelly and dark, very depressing. the bar of the hotel sings songs until 11 pm, very noisy.
My husband and I celebrated my birthday in Phuket, and the hotel staffs came up with a surprise cake on my birthday. It was the most unforgettable and sweetest memory that we've ever had in the hotel!
Primarily The excellent location being close to Beach & the Kata Beach shopping & restauarant areas. While majority of staff, especially in the Restaurant Areas & Room Servicing were very helpful & gave an approriate good level of service, there was some inconsistencey in the way some staff in other areas performed their duties & communicated with guests.
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.
The location and villas are very nice The pools were too crowded and on some days we could not get chairs at any of the pools.
It is well located close to the beach and Karon is a nice area - quieter than Patong Honestly, for the price, I was expecting more. The hotel is big and sprawling and I felt more like a number there than an actual guest. Very crowded and we were hearded in and out of the breakfast buffet like cattle, no space by the pool etc. Room is simple, nothing like the pictures. TV rarely worked and there were bugs! Overall, a bit disappointed.
First, we really appreciate that the staff tried their best to give us two connected room for our family. Another wonderful thing is their free change rooms for guests after check-out, So that we were able to take a nice shower before we went to catch our midnight flight after spending a nice day on beach. The shower system needs improvement. The water tempreture is not stable.
I loved the rooms, the gardens, the food, the staff, the location, the pools an absolutley magic, relaxing place to stay and definatley would love to return No we loved everything
The air condition noise is kind loud.
it was modern and close to the night live it was still new and well looked after, modern and really neat
Friendly stuff, pool
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
Very nice hotel