O quarto em enormes Pouco a pouco demasiado antiga
Barato e perto de tudo o que eu precisava. Não muito muitas comodidades
Perto do aeroporto, café da manhã fantástico Preço muito elevado
Localização, localização, localização, fácil de chegar em todos os lugares... O estacionamento é terrível, única queixa...
Ótimos zeladores, super limpo, equipe muito simpática e ótimo serviço de atendimento ao cliente.
O hotel é extremamente velho e tem cheiro de mofo. O estacionamento é terrível. A equipe era simpática. Ficamos aqui na nossa última noite para estar perto do aeroporto. Eu não ficaria aqui novamente.
Quarto foi realmente datada. Não muito limpo
A equipe era agradável Os aparelhos de ar condicionado eram terríveis. Precisam ser atualizados para que sejam adequados a um quarto daquele tamanho. Totalmente ineficaz. A piscina estava suja/pegajosa.
Os quartos eram limpos e bem conservados, um agradável jardim e piscina. O hotel fica bem na praia. A equipe foi muito simpática e acolhedora! Sem café ou café da manhã continental no lobby.
Location beautiful. $35 daily resort fee. Room was very dated needed refurbishment. Old carpet slow drains.
Overall, I thought the hotel was nice. The location was right in the middle of the area we wanted to be and on the water, and the drinks and food the couple times we ate at the hotel seemed to be right where we expected. Obviously, price could always be better on drinks, but when you are on vacation... it is what you assume.
Room was functional and large enough great ocean front view. No HDMI Input on the flat screen TV so could play my iPad movies. Bathroom was a bit small not particularly functional and a bit dated. Long walk to the large self park garage at closer smaller lot always seemed to be full
Amazing location.. Staff were not really friendly. Had to really struggle to find the laundry area in Sheraton. I asked one of the staff he just shrugged and walked away.. I would say half the people were happy & welcoming with "Aloha" other half didnt bother and they just wanted to work to get paid.
Staff was exceptionally helpful, even trying to assist with a rental car issue. We had a "garden view" which still had some partial views from the balcony, but only had one chair and not a lot of room for more. Location was great as there were several off premises dining options. The hotel no longer has a beach, so getting a chair on the beach was not an option. Snorkeling at black rock was fair, as the fish life was not abundant and it was crowded. Drinks were inconsistent, with great descriptions but no balance.
Black rock beach is pretty nice, with good snorkeling. Rooms are good-sized. Rooms not as clean as we would like. Bed only so-so. Pool was overcrowded. Restaurants overpriced. "Resort fee" and daily charges even for self-parking.
Brilliant location, nice views, good cultural activities. Disinterested staff, confusing parking, excessive resort fee, underwhelming club lounge, poor elite recognition.
Great amenities. Black rock cliff jumping and snorkeling right off the hotel beach. Easy access to Lahaina. Big family hotel
Proximity to beach 1st floor family suite - room was not aired well. Had the smell of a closed up space that hadn't gotten opened for a while. Beds not comfortable. Other amenities were good - e.g. bathroom supplied
Excellent, location ,facilities. No complaints
The resort was fantastic & even better than we had expected...very nice facility, perfect location & the rooms are great. Very happy that we chose the Westin Villas & will definitely book there again! Minor thing: the sheets/covers were too small for the bed! I think that they had put queen sized bedding on a king size bed.
This is a huge beautiful place in a good location. All the staff if very pro. Room are modern and very nice.
luxury and comfort
The hotel is really crowded. I didn't manage to use any sun lounger at the pool in 5 days. People tends to play, run, dive, climb, ... in the swimmingpool. And have a swim in the pool is everything but something relaxing. It's a family with children oriented hotel. Not recommended at all for couples.
Hotel foi à direita em frente ao mar Os quartos eram velhos, cheirava a mofo
A proximidade do aeroporto Comodidades baratas. O shampoo, sabonete e sabão para as mãos eram todos iguais.
Bom quarto A recepção não tinha a minha reserva. Muitas pessoas desabrigadas em todo canto, o quarto tinha um cheiro estranho.
Havia uns caras andando ou reunidos no corredor. Me senti inseguro à noite nos corredores. Paguei uma taxa de resort quando não há um resort. Este lugar é algo que você pode alugar por hora.
A localização era muito boa. A comida era boa, piscina no segundo andar, equipe incrível. Parece um pouco velho
O hotel está perto do aeroporto, o que é bom, mas com certeza não é um Marriott. Muito bom!
Silencioso, limpo, mais barato do que a maioria dos outros hotéis Taxa extra de US$ 10 por dia por coisas que já deveriam estar inclusas no hotel, tais como... Wi-Fi, cofre no quarto, Wi-Fi na piscina, café, e algumas outras coisas. Ou deveria ser uma opção de não ter uma taxa obrigatória para essas coisas.
Stephen the valet set the tone from the moment he opened my wife's car door, escorted us to check-in, and down to our pool terrace room. His courtesy and hospitable attitude was echoed by the front desk, concierge, restaurant and housekeeping staff. Comfortable King bed room included a chaise lounge, desk, bench at foot of bed, huge LED TV and spa bath. In room coffee/tea and fridge for our own snacks/drinks. Clean clean clean. Excellence and luxury throughout. Amazing shore, pool areas, walking trails... Peaceful location above the fray of the more populated costal areas -- but only about a 15-minute ride to Lahaina with its lively stores, restaurants, and harbor activities, We know where we will be staying on Maui. Bravo! Nada!
There is simply no better location in Maui Activity concierge was not really ahead of its game
Food was excellent.
Friendliness of staff, club floor with lounge access, quality of food, comfort of room, ultr cleanliness of room, luxury of hotel
Clean and uodated facilities and room. Excellent customer service and attention to detail. The grounds and gardens are beautiful. The on site seaside cliff is spectacular. Beach area was nice and secluded but small.
It was a great experience staying such cozy resort with excellent restaurants and location. N/A
very nice room, well maintained and handsome grounds, friendly and efficient staff, beach access good, nearby snorkeling good. very long walk to hotel room. Although minor, but had coffee (latte) in hotel. Ouch- was bitter- i suspect very inferior beans that were also over roasted. I disliked the coffee so much that I didn't eat or drink anything in the hotel. I rather went to all the other nice restaurants nearby.
The location of the property is beautiful. The service left a lot to be desired -- not what you would expect from the Ritz-Carleton. In fact, we were so disappointed, we checked out after two nights and moved to a different hotel.
The space, the unnoticeable but well prepared luxury and services. Cleanness, location,choice of programs, overall hospitality.
Large well-appointed rooms...gorgeous beach. Concierge team was excellent, especially Shelly.
location - windy and rainy part of the island
Amazing service! Perfect for our honeymoon with exceptional service, great location, beautiful ocean front grounds.