Prós: Hotel building and infrastructure is good and impressive for a place like Djibouti. Room furniture and amenities are good.
Contras: Although hotel is by the sea, it does not seem to be in best part. Bad smell in hotel rooms and corridors most of the time. I had no hot water in my room despite my complaints. No cell phone ...
Prós: I was really impressed by the front desk Djiboutian staff. They offered me top notch hospitality services whenever I demanded. The breakfast was breath taking with a variety of great morning ...
Prós: The privacy.... didntvreally need to move fron the suite
Contras: Spending too much time talking to staff even in the native language. All juice were too acidic... general maintnace needs to be moe regular.
Prós: Room service, their response to my order and the food was excellent.
Contras: I came by taxi and had to get out at the gate to wait for the pick up by hotel shuttle. It was very sunny, hot and humid.
Contras: it is overpriced.
Prós: After an slightly annoying start being left stranded at the airport, the entire team made up (and more) for it by providing exceptional service and making my stay pleasant and warm. Being greeted by ...
Contras: A computerized mistake with the arranging of my airport pick-up, well made up for by the following arrangement and care I received
Prós: Room comfort
Contras: the breakfast
Prós: Site very well equipped and good restaurants
Contras: Lazy personnel. Room sinks stank up to awaken during the night
Prós: Very specious rooms. Neat clean and comfortable stay. I would prefer to stay again
Prós: Nicely renovated all the rooms have enough facilities and comfort. Staff at the reception is nice and helpful.
Contras: Breakfast needs to be improved and if airport pick and drop can be arranged would be great
Contras: only VISA card accepted
Prós: the breakfast was good and the internet access was so bad
Contras: I booked using my visa card and finally at the time check-out, the receptionist asked to pay on cash. By the time I was asking to look for the hotel manager or assistant manager, but all of them were ...
Contras: Nice hotel in town!!!
Prós: The staff person at the front desk really helped take care of some pressing needs I had at arrival. It was extremely appreciated and I would say 'above and beyond' what I would normally ...
Contras: There was something broken in my room (eventually got fixed) It seemed clean but both the sheets and the towels had small visible stains. I'm sure they were washed and are clean but it's a ...
Prós: The hotel was good, and fair facilities. Downtown area is a bit busy I asked the reception to get a taxi, and the taxi driver was helpful and nice that i recommend him for any expats in Djibouti
Prós: I transit through Djibouti all the time so sometimes need to stay a night. Atlantic is the best option in price to quality ratio. It's also handy for walking around town and picking up supplies. ...
Contras: Only thing I do in my room is cover the blue flashing light on the room phone as it's irritating at night
Prós: Second time in Hotel- best of a bunch in Djibouti in regards for value for money as all hotels are expensive but the standard of room etc here is better. Very comfortable and will use again.
Prós: Wifi was not working, when approached the front desk, they installed a plugin immediately in my room for full day.
Contras: The toilets were dirty, linen was not washed for ages, floor looked yuck...... Wardrobes smelled of cockroaches running over.. Wardrobe hooks were broken
Prós: The staff went out of their way to make my stay more enjoyable, giving me early check-in and late check-out, thank you. Most of all they helped plan my trips and I'm truly grateful. Rayan hotel is...
Prós: i like the service
Contras: what i dont like is that there is no muslim shower in bathroom
Prós: The room was clean. Most of the staff were nice and helpful. The hotel was close to downtown as well as to the sea.
Contras: did not send the requested airport shuttle.
Prós: Good place to relax or base your stay in Djibouti
Contras: Not very central, quite far to restaurants
Prós: The hotel is in a lovely quiet seaside location with a delightful terrace and pool and the rooms are good and clean. Breakfast was of very good quality - yummy French pastries.
Contras: The serving staff on the terrace are pretty slow attending to people which isn't really understandable as there seem to be plenty of employees.
Contras: in a muslim country they serve pork thats disgusting .
Prós: Many foreigners go to Kempinski which is overrated and staff is very poor. Acacias Hotel has the same good location, sea view is better than Kempinski and the staff is very nice, especially a young ...
Prós: There is anything to like
Contras: The staff is very irresponsable. They play with their mobile while the clients speaking.
Prós: Clean room, big breakfast, free room upgrade, decent internet, balcony with a sea view
Contras: Rooms were anodyne and sterile
Prós: All staff are so cooperative, kind, very gentle and well educated. Lot of thanks to their hostibility.
Contras: Some cockroaches where find in the room plus guest were not permitted to stay in our rooms unless pay 100$ otherwise everything was excellent.
Prós: The beds and the location
Contras: Far from the city center
Prós: Staff very friendly and helpful. very professional and transportation is well managed.
Contras: the ceiling fan is a noisy for jumpy sleepers this can be a problem. it did not bother me as I am a sound sleeper.
Contras: location back area , propriety overall view and looking
Prós: very spacious room with Big 20X20 ft Bedroom, dining hall, and attached bathroom. Staffs are good and co-operative. Stayed in Holy month of Ramadan. Had a great time. Hygienic, Daily Floor cleaning ...
Prós: Trust me, This is best property, clean place, simple, feel at home atmosphere in Djibouti. With Djibouti being an expensive place, hotels there are unbelievably expensive and short of expectation. ...
Contras: If they can have chef or a better cook for breakfast would add value for them and the guest
Prós: very spacious, even over
Contras: 1. the breakfast 2. value for money is poor
Prós: Staff was nice Room spacious Location was good Some descent channels were offered on cable TV. Laundry was offered free of charge
Contras: No hot water in bathroom Bathroom looks pretty old Breakfast was inclusive with the following contents, one cup of coffee, an omelette, bread and nothing more. It is served in room and have to ask ...
Prós: Location Right in centre Free parking Free wifi
Contras: Expensive but hotels are a rip off in Djibouti 140 usd a night Breakfast poor Cash only
Prós: helpful staff, clean and comfortable and almost all places in walking distance.
Prós: The hotel had spacious rooms and kind staff members and is on a good location.
Contras: The internet is super slow, the water is salty. you can't get your breakfast on time, no drinking water in the room and poorly cleaned washrooms!
Prós: room size is very big and location is very good.
Contras: the staff and management don't care about the customer, if I ask for any thing they just told me we don't have. only one man understand English. hotel has no car. breakfast is very poor, they ...
Contras: Everything, first the hotel did not pick me up at the airport, lame excuse. Second the hotel is rooms are shitty, the shower seems to have been never cleaned, everything smelled smoke in anon smoking ...
Prós: All over is Good
Prós: Nothing. This was the worst hotel in the world.
Contras: Service is he worst. Cleanliness nonexistent. Booked an airport shuttle which didn't turn up. Hot water didn't work. Poolside bar tried to overcharge me and hid the bill from me. Paid for my ...
Prós: Good initiative with ''green life'' not change the sheets laundry every days.
Contras: As in many hotels in Africa, difficulties with air conditioning system, I found the air flow is too cold and no good adjustment possibilities. Room are good but quite old now some refresh should be ...
Prós: Good location, comfortable beds, clean
Contras: Cold water in the bathroom, average breakfasts not 4 star for sure, even the toaster was out of order, not good menu for dinner, expensive, overpriced, very old
Contras: Breakfast menu + variety in food menu can help. Presently the options are limited.
Contras: the property old and they have only the name of Sheraton , internally for me its hotel with 2 stars ONLY no more poor furniture and bathrooms, i don't like it spending too much money for nothing. ...
Prós: Very old hotel and old furniture
Contras: Actually everything
Contras: it was sooo dirty, and old. price is too much
Prós: Price was way high for property. Very old and poorly maintained.
Contras: breakfast not worth $50. Very limited variety.
Prós: Clean room and toilet. Very basic facilities.
Contras: Grotty towel and poor room furnishings.
Prós: The hotel is very nice, located very near the airport (you can easily walk, like 10 minutes). It has a relaxing outdoor hall where you can relax! Staff is quite friendly and available too (better ...
Contras: The day I arrived there was a celebration in the evening, with loud music after 24h. I asked to decrease the volume because I was really tired and the volume was high. Well it took me 3 times before ...
Prós: Convenient location near the airport if in short transit. Bar, restaurant and security staff are friendly and helpful.
Contras: The reservation was made through booking but the reception staff never recognized this booking and was nice to make me a favor by reserving the last available room !! Rooms are old, not clean ...
Contras: THEY DID NOT ACCEPT USD 80 PER NIGHT AS BOOKED THROUGH YOU? THEY MADE US PAY USD 95 PER NIGHT!
Prós: I liked that I thankfully only booked one night, and that it was so close to the airport.
Contras: Everything could have been better! The food was terrible, unedible! The movie night promised was two hours of me waiting and just having music videos play. Staff couldn't understand basic English...
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