Contras: No Wifi No hair dryer Poor response from staff
Prós: The staff at the reception there promotes
Prós: nice room & really relexing stay. nice view of river tavi form room window. staff is very cooperative.
Prós: Hospitality was good. The staff was efficient
Prós: The Deli has good options,
Contras: Extremely Noisy, Had the club room which is towards the front of the building, the windows even when closed are as good as open, didnt hold back any noise whatsoever. 24 hour In-room dining menu is ...
Prós: Extra comfy beds should be there as we are opting for 4 star hotels 4 star amenities should be provided. Anywayswe enjoyed our trip.
Contras: Bathroom was so tidy, according to price of hotel, it was not upto the mark.
Prós: Addition of spa.
Prós: The lady at the reception is excellent. She is very warm and welcoming and sets the tone for the stay.
Prós: Good overall facilities.
Contras: The outside view no so good
Prós: I liked the service and the food there was amazing!
Contras: The gym was pathetic because the machines were spoilt.
Prós: Excellent comfort, cosy and hygienic place, great food!
Prós: Hotel itself is excellent for its location, service, cleanliness, Falak Revolving restaurant and above all for food quality specially Lucknowi Chicken Biryani and Phirni
Prós: VERY CLEAN ROOMS & HELPFUL STAFF
Contras: ROOMS ARE SMALLER THAN GENERAL HOTEL ROOMS
Prós: the location
Contras: 1 frontliner staff was less friendly
Prós: Amazing rooms, neat and clean. Good spread of buffet breakfast. Service is quick and staff is very helpful. The show stopper is there revolving restaurant. The food is out of the world. Specially the ...
Contras: It was just perfect !!
Contras: Cleaning standard is not up to the mark and the hotel seems unkept. You get branded hotel chains giving far better service and facilities for the money
Prós: Awesome staffs very respectful great views delicious food service great can't imagine , had the best honey moon .
Contras: No comments
Prós: Good Breakfast, Good buffet dinner, I forget her name, she is a North Eastern Lady who was humble and polite. The manager at the breakfast also was a good person.
Contras: All other staff was screwed up. Screwed up WiFi. The other lady at the reception had a 'I dont CARE' attitude. Literally siad 'GO to HELL' will never stay here again even if I have...
Prós: Did like the night buffet. The manager was also very polite. Good Menu
Contras: Except one staff ( She is from the north east and is a manager) she was great and took care. Everyone else was useless. An outdated hotel. Gave me a room where the bling fell down while opening. ...
Prós: The breakfast buffet was absolutely outstanding and the room was beautiful.
Contras: Food costs were higher than I expected.
Prós: Staff N cleanisess
Contras: Food & poor delayed service
Prós: Excellent service and hidden away masseur
Contras: Generally worn out and needing refurbishment
Contras: Breakfast was pathetic, rooms were not clean, staff not at all ready to listen
Prós: Rooms are large and clean
Contras: Poor service. Average food.
Prós: The rooms were adequately clean
Contras: - They lost my booking and rudely said i could only stay. Then somehow magically found a room. - The Wifi was unusably slow. - Breakfast was pathetic. - The common areas were filthy. - Horrible...
Contras: They Charged 10% Service Charge over and above the Rates Confirmed. Am still wondering if Service Charge is extra, then what the rates charged constitute of. Do the rates charged NOT include any ...
Contras: Arrogant staff. Travel desk loots customers. Drivers misbehave with travellers. Breakfast is cooked in used and old oil. Its dangerous for anybody to stay in this hotel.
Contras: Smelly carpets, cockroaches in the bathroom, ac was not working. They charged us a bomb for an average room, very disappointed, will never stay there again.
Contras: A/C not working Washroom in very bad condition Night staff ill manered
Prós: Everything is perfect
Contras: Every one
Contras: Private parking not satisfied
Prós: Such an aweful stay , there were stains in linen , it was like someone had peed in it , so stinky , no room service available .
Prós: We were at Rani Castle hotel for 5 nights. I told the desk that I will be paying by master card. when I was checking out the guy at the desk said international cards not accepted. Indian money only...
Contras: It would have been better if they did not advertise in internet to attract international visitors.
Prós: parking and close the bahu plaza market are the plus points
Contras: situated next to mosque so in morning at about 3 am mosque people do ajaan on loudspeaker and disturb the sleep.
Prós: Room were nice
Contras: Restaurant and food is pathetic
Contras: Staff is not litrate please keep some educated hotel Managment educated staff they don't know english n they don't know about rules of check out and check in. Wo Fi facility is not available ...
Prós: Very worst experience
Contras: Extremely bad experience.staff not at all coperative. They locked the property gates and didn't open and i m havibg booking in this. Never book this hotel and never trust booking.com. very ...
Prós: The staffs are so helpful. Thank you.
Contras: A lot of mosquito. Room facilities are very old.
Prós: Its location is in quiet clean green environment. Property is vast having been established in 1972. Tourism decline because of unrest in the State affecting occupancy and revenue. Hope it revives and ...
Contras: Maintenance and Upkeep.
Prós: Large rooms, lovely property
Contras: Broken switches, broken doors, rusty water heater, very old property needs facelift,
Prós: Location is great. Decent Rooms.
Contras: The refrigerator is the room made a lot of noise.
Prós: Spacious rooms
Contras: Maintenance very poor.
Prós: location is good for family trip (for business, it is not ideal location), clean, comfort
Contras: hot water facility
Prós: Very spacious and the bed was very comfortable
Contras: The breakfast and the restaurant furniture.
Prós: The hotel is pretty old, but the hotel has its glory still maintained. I still remember the hotels I watched in my childhood. It looks alike. The staffs were helpful and approachable always. We ...
Contras: Little maintenance and renovation is required. But please keep the design as it is. Which gives the old movie style.
Prós: The location of the property is excellent, peaceful and lush green surroundings. staff was very friendly
Contras: Facilities could have been better. The look of the rooms (inside) is classic type and the furniture and electrical appliances were also of old age.
Prós: The hotel is located next to an ATM and McDonald's is only 5 minutes away.
Contras: The Vardaan Hotel was terrible. I was paying a lot of money by rural Indian standards. They showed me a room with no windows or ventilation. The elephant in the room was the massive body fluid stain ...
Prós: Near Raghunath Temple Near Jammu Municipality
Contras: Broken switch AC non functional Noisy fan No room service No pbx Bedbugs -plenty
Contras: Hotel Ajay is not a hotel. Its lodge and its room are very poor. Rooms having very bad smell and even you cant stand there for few minutes.
Contras: This place was a shambles.They could not find my booking.The room had electrical fittings falling off the wall.Had to beg for towel.It was BYO toilet paper.The bathroom stank.Could not get a receipt ...
Contras: NO WINDOWS BAD ROOM NO CROSS VENTILATION, WOOD COMING OFF CUPBOARDS
Prós: No nonsense and decent. Staff was helpful and kind. WiFi was free.(Didn't work at times)
Contras: Beds could have been softer.
Prós: Nothing I liked
Contras: There was nothing to be liked abt that hotel.
Prós: Staff was very helpful
Contras: No windows in room, aircondition outlet goes to hallway and makes it extremely hot
Prós: Location was perfect. 7km frm train station,5min walk to bus stand.
Contras: We saw a rat in the room.
Contras: Worst possible location. Stinking rooms. Scary locality. We cancelled our booking and stayed elsewhere
Prós: Close to airport, and friendly heplful staff, they helped me book my flights out and room service was good too!
Contras: The hotel Was still being refurbished and they worked all through the night making sleep very hard, it was unclean when I first when to the room and the TV was on the bed, someone came up and put it ...
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