Prós: Nice place, only 1 friendly front desk staff at the morning front. At least I had roof over my head in that windy and rainy day/night.
Contras: Not very friendly checking in staff, what I understood that I would pay in front when he tried taking my payment (which was to hold my room) before i arrived. Fire alarm middle of the night which was...
Prós: Good location, close to where meetings were held.
Contras: When elevator broke down and had to manouver to get to room, not straight up the stairs.
Prós: Very helpful and friendly employees. . During my visit I broke my right arm and needed extra help, special in the restaurant. The server , I don't remember her name, was so nice to help me cut ...
Contras: I wish there would have been a shuttle bus to and from the airport.
Prós: It was good.
Contras: The food price was too expensive.
Prós: the entire hotel is clean and has been reliable when I have stayed there. The beds are incredibly comfortable
Contras: This trip I was right across from the elevator, and I was disappointed as was noisy especially in the late evening when people would wait for the elevator, and then let the door to their rooms bang ...
Prós: I loved the bed!
Contras: I hated how hot it was so much so that I had to sleep on the floor
Prós: Good location in the downtown core.
Contras: The internet restrictions only allowed one device to connect. Travelling with my spouse and with three devices, it was disappointing that we had to pay extra for the service which also was only for a ...
Prós: Alice at the front desk was very helpful, other front desk staff helpful with our extensive luggage
Prós: The bed was comfortable and the staff were very friendly.
Contras: The room was very stuffy and hot even though the halls were cool. The drapes are mounted too far from the window and do not block out the sun enough to sleep through the night. There are stains in the...
Prós: Kind staff
Contras: There's nothing wrong that made me not like it.
Prós: The bed was very comfortable and having a refrigerator and microwave oven in the room was great. The shower was also excellent
Prós: It was comfortable which is what I was looking for after a week of discomfort.
Contras: Thermostat didn't work so the heat was full blast all the tune and I had to have my window fully open - significant when it's -20 outside. Little details missing, creamers for the coffee, ...
Prós: The restaurant was great. Sunday's brunch was amazing.
Contras: The internet was very slow. I live in a very remote community and my internet is of better quality than the hotel's internet.
Prós: Good restaurants and convenience store within the building. Staff friendly and helpful. Kudos to Jason at the restaurant.
Contras: WI-FI was extremely poor. 'Business centre' inexistent! Very difficult to do simple things like printing a document. Bizarre regulations for room service requiring to purchase food for...
Prós: the restaurant and the downstairs bar were very nice
Contras: Cleaning persons didn't come around for occupied rooms until about 3 PM, and if you were in the room, they emptied the waste backets and changed the towels and cleaned nothing else. Sad.
Prós: Food in the Gallery Restaurant and in the stone??? Bar and Grill were very good. Elizabeth at the front desk was very hard working and effective in what she did. she should be commended for her long...
Contras: Housekeeping staff cleaned the empty rooms first (from what I could surmise) and only made it to our occupied room around 3 PM or even later, (once 5 PM) and if you were in the room, they did nothing ...
Prós: The staff really tried to make things work Arctic char
Contras: Old key access replaced day before I left so that should solve that problem. The chef likes to give value for money. But I hate to see the left over salad found on almost all plates wasted. ask ...
Contras: Card reader was a major problem.
Prós: The hotel was clean, and it offered shuttles to and from the airport.
Contras: The wireless internet could've been better.