A equipe foi muito agradável e útil. Bom café da manhã. Tudo estava limpo. A piscina era muito fria. A água quente na nossa sala era instável. Tomamos banhos frios no primeiro dia em que ficamos lá e, quentes no segundo dia. Acabou sendo um jogo de adivinhação tentar saber se o chuveiro seria quente para todo mundo.
Hotel is well located. Staff service and room cleaning need to improve.
This was a great stay - close to the city and all the activities we were doing but a much more affordable package then a downtown option. It could use an up-grade, but the beds were very comfortable and the staff very friendly!
The room was clean, and other than noted in the other section fairly comfortable. Temperature was inconsistent, making it very difficult to sleep. Refrigerator was a disaster, froze some things and let the rest get hot. Breakfast was horrible, don't bother. Didn't even keep the coffee carafe full.
Comfy bed, clean and modern, near the airport. Exactly what I was looking for. 0
Room was clean, in a safe area close to downtown. Hallway, elevator, and stairs were very dirty. I notified the front desk about someone trashing the stairwell by our room and it was still dirty when we left a few days later.
Beds comfortable and staff friendly. What really turned us off was that there were cigarette burns in the carpet and the smell of room freshener overwhelmed the entire room. It was supposed to be nonsmoking, but we arrived late and were too tired to get another room. We did tell the front desk about the carpet and we said it smelled of stale cigarettes. He looked shocked. Really! Apprehensive about staying again.
Staff was excellent shower water pressure was very weak
We stayed here before a flight out of indy. We selected it because of its low price only to find out later that it is another $29 to leave your car. It was dirty and not well maintained. We were told the shuttle left at 4 and 4:45 the next morning and I told him we would be down for one of them. The next morning we were called at 10 till four saying we had to be at the 4 o'clock one because we didn't schedule another pick up time?! We had an 11 month old with us so this wouldn't work. They did work with us in the end and agree to come get us at 4:30.
great staff. Great location for Indy 500. hospitality couldn't count to 4. We had to retrieve the corrct number of towels all 5 days of our visit. Bathroom floor not clean.
The maids did a good job resetting the room while we were out. The location was optimal for my stay. Even though check-out wasn't until 11, the maids started knocking on our door at 8:30 in the morning, and we were still asleep. If we hadn't put the security lock on the door, they would have come in while we were still in bed. They also did not change the sheets, which was kind of strange for a hotel.
Price Lobby was dark and dingy. The breakfast was out of coffee and there was no staff present. The bed was one of the worst I've ever slept on. The tv only had about 15 channels and no major networks. I'm sure the owners are saving a lot of money but there's a reason that there were only five cars in the parking lot. I won't be back.
The only thing we like was that it was close to downtown When we arrived we could not find it according to the maps. When we do arrive we learn that the name of the hotel changed to Super 8, with that being done there was no continental breakfast and the room service was horrible. We never got our room cleaned the by the staff the whole weekend. For the price that was ok, but we were disappointed with no breakfast and the name change.
The location to our Family event was good. The room while clean, was cluttered, staff was very impersonal, went to check out and had to stand there on crutches for at least 4 mins before a desk clerk was available let alone acknowledged me. She said very coldly: "Can I help you?" Mouth full of food and very unprofessional. No shampoos or anything besides bar soap was in the room. Mold in the room. Bed and pillows were flat and hard and very uncomfortable. Not worth the money we spent.
Close to airport, fairly clean. Area and hotel itself seemed safe and the room was fairly comfortable. The common areas in the hallways and lobby were a bit beat up. No comp breakfast - just coffee. The shower door leaked onto the bathroom floor every time you took a shower and the handle on the shower faucet came off in my hand. Pillows not so great, but I managed to sleep through it.