Rooms are great, comfortable, and clean. Setting is fantastic against the hills Smoking! Had balcony open at night, people below were smoking on their baloney at 5 am. Woken up from deep sleep by smoky room, and was in queen bed furthest from opening. Later informed front desk so not to get hit with cleaning fee, was told it's ok, No fee unless actually caught in the act. Clerk was unconcerned about the incident. Is smoking allowed on balconies? Oh no, smoking isn't allowed anywhere. Well, it ruined the night. She didn't get it...
Great service Room was not cleaned when we checked in had to call and ask for it to be cleaned again
Eu gostei das diferentes opções de refeições e atividades. O serviço de quarto era garantido em 30 minutos, o que foi ótimo. Os funcionários foram todos simpáticos e tudo ficava aberto até mais tarde. O nosso quarto não estava pronto e tivemos que esperar. A área da piscina precisa de mais limpeza, especialmente depois de muita gente nadar.
Esta é uma média Motel. Apesar da taxa, ESTE NÃO É UM RESORT. Tapetes estavam imundos.
Quarto limpo, funcionários muito simpáticos, fácil processo de check-in/out. O café da manhã continental poderia ter sido melhor. Mas o pior é a segurança. Alguém entrou no meu carro no Hotel!!!! Quando verifiquei com o gerente, ele apontou que a área onde estacionei meu carro não tinha câmeras nessa seção. Eu pensei que o meu carro estava seguro, já que havia estacionado próximo à entrada do Hotel. Não consigo acreditar que este lugar não era seguro... agora estou terminando o processo de conserto de automóveis e fornecendo informações para a polícia...
Limpo e arrumado. As camas não são queen mas completos ... Muito pequeno.
Tudo o que eles oferecem café da manhã gratuito Nada de negativo a dizer
Very nice Lobby area, pool area and food, room, bed. Staff were very pleasant Shortage of pool-area cleanup and horrible shortage of towels. No available loungers, but I'm guessing over half had been abandoned.
Location is downtown, near all attractions Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.
The room was nice and clean We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.
The hotel has a luxiourious ambiance. The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.
Bed is comfortable, big pool Can hear everything in the hallways and need more attentive pool staff
This was my first time staying at the Renaissance. What can I say besides WOW!! It was 3 blocks away from the main strip. Everything was great! Beautiful pool, lovely room. They even have a FREE shuttle that took us to a local pub and back. Will be coming back A LOT.
The best kind bed I have ever slept on. What kinds of comforter do you guys use!?
Not enough self parking. Reckless driving through parking lot.
Well appointed Comfortable Clean Great pool area Very friendly, courteous and accommodating staff Not luxurious, but quite nice Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.
Kids in the adult pool
It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks
location and amenities nothing
Os jardins eram ótimos ... a piscina era ótima..eles corrigiram suas falhas O 1º quarto tinha cheiro de fumaça.. o segundo não tinha café
Sentir Tiki e vibração são grandes. Funcionários simpáticos. Os quartos precisam de atualização.
A equipe foi muito simpática. Os quartos eram bons, a cama era confortável. Amei a piscina chiki que tinha música durante o dia :) A água da piscina e da banheira de hidromassagem estava suja. Não tinha estacionamentos o suficiente sem manobrista.
Edifício degradado Os elevadores tinham um cheiro ruim e não funcionavam bem Toalhas sujas Casa de banho com acessórios lascados Dois abajures sem lâmpada
O fim de semana foi incrível. O nosso aniversário foi celebrado em grande estilo. Nós com certeza vamos voltar. Adorei. Nada.
A equipe foi simpática, e isso é basicamente tudo Este resort estava sujo e não era o que esperávamos
A área da piscina tem dj, o que é bom para os jovens. Equipe muito simpática. Os quartos são antiquados e o lobby estava em construção
Close walking to shoppimg and restaurant's.
Our reserved room with two queen beds was unavailable upon arrival. The other room offered had one huge bed, but the other person was on a couch made into a queen. The suite was very posh, the Presidential Suite, with two rooms and a shower ten feet square!
This hotel is really in need of a major rehab. The pool had scum floating in it.
Nightly parking fee on top of room rate, excessive charge
The grounds, pool area, hallways and the rooms were very clean and well maintained. The rooms were large and the beds comfortable. There was also plenty to do within walking distance of the hotel.
Everything was awesome, from check-in to check -out! The hotel was built in early 50's, but was updated while still maintaining the mad men classy feel. Everyone in our party loved the hotel. The views were spectacular at day and at night. Cannot express enough how wonderful this place is!
Staff was great and extremely helpful. Pool was relaxing. Food was okay but breakfast was better than lunch and dinner. The bar at the pool was good, but the drinks weren't strong or worth 9$. The alcoholic beverages at the pool bar were the biggest let down.
The room was clean and the furniture was updated. Staff was very friendly and helpful. The parking was terrible, plus they charge a daily fee of $18 which I was not aware of. The pool area was great and it was clean but the pool itself had tons of dead bugs and the water was so dirty and cloudy which was a really a shame because it was almost 110 degrees outside!
The service in the hotel restaurants was horrible. But it is a clean hotel. Not really worth the price.
This place was so clean! I am so picky about my rooms and pools and Hilton didn't disappoint. We traveled with kids and the pool had a lot of them during the week (not sure about weekend), and they all had such a fun time. Also, so conveniently located by all of the shops and food. Great and accommodating staff. No complaints here! Nothing ;)
Service was fast and attentive, even at the restaurant and even on a sold out weekend. And they didn't nickel-and-dime us for every little thing, such as the toothbrushes we forgot and the room towels we accidentally left at the pool. Not sure why people complain about the expensive parking because there is a free self-park lot only 100 feet away with plenty of spots.
Excelente decoração, ambiente jovem, área decente de piscina. Excelente localização. O lobby do hotel transforma-se em festa à noite. Serviço de quarto/comida de má qualidade. Cobraram duas vezes e demoraram 15 minutos no check-out para resolver. O quarto em si era um pouco escuro e tinha uma vista horrível.
Tudo, exceto os funcionários da recepção. Ótimo ambiente de piscina, música incrível, boas bebidas, funcionários agradáveis no bar. O quarto era limpo e confortável. Ótima localização, a uma curta caminhada de tudo. Os funcionários da recepção poderiam ter sido mais educados e felizes em estar lá.
Foi tudo ótimo! A única coisa que consigo pensar que poderia reclamar é que durante o café da manhã a comida veio um pouco devagar, e um grupo de pessoas que chegou depois da gente foi servido primeiro, e eles tinham o mesmo número de pessoas que nós.
Precisa de atualização
Era uma ótima área de piscina com bar na piscina e uma agradável atmosfera em geral. O quarto estava limpo e tinha camas super confortáveis. Fizemos uma reserva de última hora e não poderíamos ter ficado mais satisfeitos com o hotel.
Festa na piscina Restaurante pequeno e com menos pessoal no feriado
Beds are awesome!!!! Breakfast could be better, but no big deal Selection wise, but I get it
The hotel is located very close to numerous shops and busy areas of Palm Springs. With all the lush landscaping and greenery it was very calm and quiet. We were within walking distance of just about anything. A quite pleasurable experience. Only negative comment was the morning breakfast/brunch. they served hot omlettes but lacked most other things you would find at other continental breakfasts like bagels, fruit.
I woke up with 50 bites on my legs!!! They need to exterminate in room 305!!!
The staff at Las Brisas were friendly and helpful. The room was very clean and spacious. I slept very comfortably in the cozy bed. Our inclusive breakfast was very nice with not only normal hotel breakfast but omletes and waffles as well. My only complaint was waking up very early to the people next door visiting. The wall must not be very sick because we could hear every word that was said.
Just a block away from town where you can walk, shop, eat or go to a spa. Nothing better!
It's very close to the shops, it's clean, it's reasonable and it has a/c. The free breakfast was pretty good - I know I got full on my omelet, watermelon and toast and the table next to us had about a zillion yummy looking waffles. I wouldn't honeymoon here or take an extended weeks stay and live it up but for passing through for one night for the price - it's fine. They didn't enforce the swimming after 10:30 rule as some young guys were in there after 12:30 and quite loud. Parking was kind of limited so people were parked where they shouldn't but that's not the 'parkers' fault. And agree with the one review with a nice omelet bar but no real side dishes - they couldn't have a side of potatoes or sausage in a catering pan? but wow, these are small issues - like my headline review states - It's fine.
Online photo doesn't match room. Room to clutter with big furniture that just take space
The quaintness of the hotel made it a hit with us. The staff was very accommodating. The beds were very comfy and the room spacious. It was centrally located to the restaurants and shops. The room we stayed in, 231, needs a long length mirror. There were plenty of spaces to put one outside of the bathroom and in the main room. My friend and I had to take turns getting ready. Only one mirror is kind of silly.
We appreciated that we were able to check-in early and staff was very friendly. The room had more than anyone would need. A full furnished kitchen with space to sit down. The parking is a bit tight. We arrived late one evening and we had to leave our car parked near the office (not an official parking space).
We LOVED staying at 7 Springs! This Inn was exactly what we wanted for a stay in Palm Springs. Something small, cozy, mid-century modern, with a relaxing pool and a view of the surrounding mountains. This had it all. Plus, they had TWO spas, and they are walking distance to Palm Springs Dr! The bed was comfortable, and the value was incredible. Our room was spacious, and even had a kitchenette complete with a dinette table, plates/utensils/cooking supplies, etc. Service was friendly and efficient. While taking a shower on the second day, the faucet popped off of the wall and a gush of water started spewing out. Plumbing issues don't scare me so I just pushed the faucet back on and thankfully it stayed put... but it was a potentially dangerous situation as the faucet came off the pipe pretty quickly. Glad it didn't land on my foot! Also, when we checked in to the Inn we asked about extended check out. They said that they can do it, but it's up to the discretion of their housekeeping manager. The host, however, said that it should be fine - just call the morning of. When we called, however, we were only extended 30 minutes. It was quite a rush to get out in that amount of time when we were expecting 1-3 hours of extension! That said, it's a smaller Inn and we are aware that rooms need to be cleaned for other guests. We did notice, however, that the lone housekeeper was still 2 rooms down as we were leaving, so we probably could have gotten at least another 30 minutes...
i loved the bed. I was in town for the weekend visiting my marine and we stayed there and the beds were super comfy and the ambiance of the room was all around nice. Wish the tub was a little bigger but other the. That everything was amazing. The pool and hot tub were nice to
The staff was very friendly. Great recommendation of where to eat.
I really enjoyed this location. The pools and spas were fabulous and it was a great place to stay for Coachella and other Indio and valley music festivals. The free parking was great and the staff was helpful and knowledgeable. I also loved that they had a fridge and the color scheme was very fun! I didn't love the size of my particular room, I felt it was a little bit cramped and the bathroom layout was non traditional. I had the accessible room which is AMAZING that they have one but as someone able bodied it was a little inconvenient. This however was a minor con and there was a lot of pros!
Clean and comfortable rooms, convenient location, quiet and a great place to stay for your $$ Showers lacked pressure
Comfortable beds Very small pool and horrible parking.
great location. nicely renovated. newer rooms by the main spa look great and will stay in one of them next time. a little noisy by the main street but not a major problem
A perfect hotel with a wonderful room. We would recommend it to every one visiting Palm Springs.
A fantastic little boutique hotel of 50 rooms - really nice decor and details in the rooms - a great pool bar and restaurant - would definitely recommend this place. Nothing
Nice boutique hotel.
pool, service $25 per day "fee" not reasonable
this is a very nice vintage hotel in the heart of palm springs. their compimentary upgrade to a casitas was a bonus.
The peace and serenity of the mountains as you sat by the pool and cool mist decided from above....a total relaxation. I thought the maid service was spotty. My room was clean but they did not replace items such as T.P. which I think is an important item:)
We had a lovely clean and cool room and the hotel had a very calm vibe with lots of relaxed seating in and out of the shade,it aslo had a lovely pool and was in walking distance of downtown Additional daily charge($22) for leisure facilities should be included in the room rate quoted to ensure comparison with other hotels is easy
The overall vibe of the place was great from from facility maintenance staff to the chef. N/A
sat by pool and enjoyed the quiet and elegance of the hotel. Also, walked around downtown Palm Springs and enjoyed shopping and restaurants- the Casino too! Next day took tram up mountain to San Jacinto Wilderness and did a 6 mile hike! na
The atmoshpere around the pool and restaurant
A equipe fez tudo valer a pena. Muito limpo, boa comida e bebidas. Sala de ginástica inútil
O quarto era muito moderno e limpo. Lotes de assentos confortáveis ao redor da piscina. Quarto era pequeno. Enumerados bicicletas para empréstimo não estavam disponíveis.
A piscina era decente. O nosso vaso sanitário estava estragado quando chegamos. Havia um preservativo no piso do nosso quarto. Vimos 3 baratas no quarto durante a estadia. O "café-da-manhã gratuito" era uma bagel com cream cheese, café ralo e um pouco de suco. Os tapetes estavam extremamente sujos. O Wi-Fi era horrível.
O custo-benefício do quarto e o chuveiro recém-renovado. A equipe era extremamente agradável, simpática e prestativa. Muitas opções de estacionamento por perto. Jardins bem cuidados. Algumas das toalhas estavam um pouco manchada e a Internet não funcionou nada bem! A roupa de cama não parecia passada. Deu a sensação de que não foram trocadas (embora eu tenha certeza de que foram). O quarto ficou quente. Nenhuma tomada no banheiro.
Amamos nossa estadia e curtimos a aparência moderna e o design do jardim e quartos. Fabulosa piscina e área de descanso com bar e fogueira. Recebemos um excelente serviço de toda a equipe. Recomendo! Nada!
The fan made a loud noise. The toilet didn't flush. Called the front desk, but they didn't fix either problem. The restraunt/room service was closed. Valvet parking was mandory. $25 fee.
Beautiful property with wonderful amenities; Spacious rooms that are really studio condos with full kitchens and private sitting verandas; Extremely professional, polite, and helpful staff; 24-hr. pool and hot tub are almost unheard of at a hotel; Outstanding value for the price. Website indicated there was a $25/night fee to park a vehicle--this is not correct, it is a mandatory $25/night "resort fee" whether you park there or not (although the fee does include parking); Room needed to be re-vacuumed upon arrival; Fit-and-finish workmanship of the 2014 renovation to the rooms is somewhat below average--various gaps in finished surfaces, cabinets that don't close correctly, loose faucet in bathroom, etc.
Loved the staff and how welcoming they were. They have two pools, one salt water and one regular. The hotel is clean and looks like you staying in villas. The spa services mean they get someone to come to your room which I felt was misleading from what I read online so we didn't use it. There is a $25 a day resort charge which is really your valet parking. Just call it that. I did not see resort activities to justify the charge.
24 hour amenities were a nice feature. Mandatory Valet was a pain.