Prós: Great customer service. Nice clean big rooms. Great location
Contras: Tad pricey. Casino area was not very big.
Prós: The coffee was nice and the staff very knowledgable about the property.
Contras: More staff serving around the pool during the day and removing used towels and rubbish from previous guests.
Prós: This place was paradise. We came from the other side of the lake, where I'd been working, and where accommodations were nice... but small and dated in some respects. When we got here to the Hyatt ...
Contras: I could have planned to have stayed longer at this property.
Prós: Overall excellent
Contras: Parking for the bungalows is a problem Service vehicles take up to to long to vacate and block guests parking
Prós: It was perfect!!
Prós: Nice location, Staff very helpful
Contras: You messed up our booking. Hyatt could not find it and we had to rebook?????? Why?
Prós: Location is 5 star. It is right on the lake and has a private beach for guests. Bed is very comfortable, staff is very helpful.
Contras: Hotel and facilities need updating -- all feel dark, dated. Our room - 5 star only for the location and view, felt more like a 1990s motel. We stayed in one of the cottages on the lake--partially ...
Prós: Staff was excellent, as well as the food in all hotel restaurants, and service at the spa. Our room was huge and had a beautiful view. Properties were beautiful and well maintained. Could not ...
Prós: The location is great, very pretty. Enjoyed the pool(s) and grounds, and the private beach. Nice, friendly staff.
Contras: The taxes charged on the $35.00 per day resort fee! This was a tax on top of the room tax. It's tough to pay a resort fee on top of the room charge in the first place, but at least that was known. The extra almost $10.00 was NOT expected!
Prós: Offered continental breakfast which was just okay.
Contras: The rooms have no air conditioning, only a very noisy portable fan for air circulation. Very uncomfortable as it was pretty warm in Tahoe during my two-day trip.
Prós: Big, generous room, commfy
Contras: bathroom very dark and cave-like; location quite far from ski resorts
Prós: The staff is nice, the amenities, breakfast, and look of the rooms are nice. The location is great.
Contras: The beds were awful. My God the doubles are small and they bow. I almost rolled off multiple times. The pillows are not pliable and don't bend-- very uncomfortable. The noise from people walking around upstairs is intolerable. People might just be willing to their rooms or around inside their room but you hear every footstep from the bottom level. Maybe it's better on the top floor. 200 bucks a night I need more.
Prós: Hotel is great. Every room has a balcony which is nice. Also the sauna and indoor pool are great after a long day on the slopes. Had the sauna and pool all to my self all 3 nights. Place was very clean and well maintained
Prós: Location was great and the bed was very comfortable! I loved that fact that it was clean and our room was very spacious.
Contras: A little dark, incovinient if you want to do your makeup. You can hear people in the hallway.
Prós: Charming breakfast room
Prós: Size was great, loved that it had a balcony. The bed was super comfy
Prós: Loved the location, just a mile or two from our family we were visiting. Heater worked well on a cold night. Coffee maker in room.
Contras: Bare bulb light fixture and cob webs behind the bathroom door in 205, too soft bed for old backs, breakfast room was a dark cave where we had to resupply items by searching under cupboards as no staff was evident, overpriced based on our travel experience(S (we understand it's the LOCATION but it shouldn't be more than $100/night even given Incline Village, not $168 with tax!)
Prós: Only 3 miles from Lake Tahoe Shakespeare festival
Prós: Clean and simple.
Contras: The bathrooms are awful. They feel like cave.
Prós: soap dispensers
Contras: heater was small
Prós: Location And price for the area we stayed in
Contras: No remote for the tv. Couldn't turn it on. Beds aren't very comfortable and they roll around a bit