Contras: Minor complaint but one of the beds needs to be changed out. Otherwise it's quite the average hotel. I do not think this is a $---/night hotel. It's more in the $--- $--- range.
Contras: Room not cleaned after first day. No explanation. Did not feel safe.
Prós: Beautfiful facility and location is great.
Contras: I requested a television repairman and I was promised one but no one showed up. The hotel had a smoke incident and the smell was very strong in my room and I was not offered a change of room to another floor nor any compensation for situation.
Prós: Nice room, excellent staff, close to our destination.
Contras: We were to have a king suite, but received a handicap suite. It had a King bed.My husband is 6' 5'. The shower was a handicap shower and the shower head hit him in the chest.It could not be raised high enough for him to get under.
Prós: Close to the highway
Contras: Staff wasn't helpful at all , room smelled very humid when asked if we could switch room because it's smelled as if the room flooded and carpet was just cleaned and carpet was still soaked. killed two roaches while our stay.
Prós: Modern and a very nice staff.
Contras: Location was difficult to find and inconvenient to get to.
Contras: Rooms facing the highway experience significant noise. The heater/AC is quite loud and will keep some awake. The hallways and common areas are a bit tired and the thin padding makes footfalls pronounced to those below.
Contras: First room wasnt clean as of 8pm. Second room had left over food in the refrigerator,trash on the nightstand, and used soap in the shower. All night we could hear every step the people in the room above us made. Much nicer hotels nearby for an extra $20.
Prós: The staff was very friendly and helpful. The rooms are large, bed was great. Very convenient to Kingwood.
Contras: No microwave in the breakfast area.
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