Quality Hotel Rouge et Noir

Friendly staff

We stayed in this hotel for 7 nights and our experience was worth 2 stars out of 4 that the hotel is claiming to have. Upon our arrival we had to find a way how to get to the hotel from the metro. When booking our stay we couldn’t even think that the hotel is located in such a creepy place. Not to mention that it’s far away from the city centre there’s even no pavement to walk on once you step out of the bus that brings you “close” to the hotel. You have to simply walk down the street which has poor lighting and cars speeding. Upon our arrival we received a room with double bed but two separate mattresses which led to one of us waking up in the middle hole in between the mattresses. We asked the room to be changed and staff changed it immediately to the one with solid double size mattress. Staff was really trying to make things up in every possible problematic situation, thanks to them. However, the internet was soo poor in that room (we moved from 8 floor to 6) that you couldn’t barely check anything online. Breakfast was ok, but far from 4 star hotel menu. All in all, our intention was spend money somewhere else rather than the hotel that we barely stayed in, so for the price we payed we couldn’t expect anything more. The only advice would be not to get tricked by 4 star rank which is far from reality. If you want fluent and comfortable accommodation experience, consider spending more and staying somewhere in a closer to the centre zone.