Kimpton De Witt Amsterdam

Location. The state of the property

Awful mismanagement. I had to wait 10 mins on the entrance as the door was broken. The room was not ready at 4 pm. They promised to ring me when it's ready but never done it so I was unsure shall I go back. The voucher to their bar I've got for this was not accepted. The water bottle in the room was empty. They promised to replace it but forgot. And so on. I'm so happy that I only was there for one day and it didn't spoil the holidays.

Convenient location with supermarket nearby and close to the central station. Many restaurants nearby so it wasn't hard to dine out. The room had comfortable chairs and bed, with a very functional shower. Appreciate the coffee machine in the room too. Nice cafe in the lobby with a good range of coffees and snacks (mostly desserts). Expansive lobby with several small and large tables which would be good for people to work on. Wifi was fast as well.

Was given a room with a door that's shared a neighbour, so anything that makes a sound can be heard (doesn't help that I had a loud neighbour) - this is unacceptable given that I booked more than a month in advance. That's the main reason for my load rating. Breakfast quality was inconsistent and service was mixed. Also wasn't offered stroopwafels on checkout versus the last time I stayed at this hotel (also saw them being handed out to other customers). At other hotels I've stayed at in Amsterdam, stroopwafels were given complimentary daily in the room. Housekeeping keeps the sink and shower drain in closed position for some reason, so had to open them up every day which was inconvenient.